Opsgenie vs Zenduty: Pricing and Ratings Compared (2026)
Entry prices and free plans as read on each vendor's pricing page, and user ratings as published on review sites, for Opsgenie and Zenduty side by side. This page compares data; it is not a hands-on review.
On the data: On the data below the two are close or not directly comparable, so we do not name a winner for this pair.
Short on time? Here's the quick answer
Based on published vendor pricing and features and on public review data, here's who should pick what:
Opsgenie
On-call alerting by Atlassian, end of sale since June 2025 and shutting down April 5, 2027
Best for you if:
- • You want good incident management
Zenduty
End-to-end incident management and response orchestration for DevOps and SRE teams.
Best for you if:
- • You want a free tier before you commit
| At a Glance | Opsgenie | Zenduty |
|---|---|---|
Starts at | Free plan, paid from $9.45/user/mo, billed monthly Essentials plan | Free plan |
Category | DevOps Incident Management | Incident Management DevOps |
Rating | 4.4/5 Capterra 4.6 · G2 4.2 208 reviews | 4.6/5 G2 4.6 104 reviews |
Free plan | No | Yes |
Choose Opsgenie or Zenduty?
Choose Opsgenie if
- You want good incident management
- You want atlassian integration
- You work in DevOps, not incident management
Choose Zenduty if
- You want a free tier before you commit
- You want significantly reduces MTTA and MTTR, with reported reductions over 60%
- You want minimizes alert fatigue by suppressing noisy alerts and prioritizing critical ones
- You work in incident management, not DevOps
In-Depth Analysis
Opsgenie
On-call alerting by Atlassian, end of sale since June 2025 and shutting down April 5, 2027
Opsgenie's pricing is generally fair, offering a generous Free tier for small teams.
Strengths
- Pro: Good incident management
- Pro: Atlassian integration
- Pro: On-call scheduling
- Pro: More affordable than PagerDuty
- Pro: Good mobile app
Weaknesses
- Con: Less powerful than PagerDuty
- Con: Atlassian ecosystem bias
- Con: Some features limited
- Con: Learning curve
- Con: Support varies
Key features
Zenduty
End-to-end incident management and response orchestration for DevOps and SRE teams.
Strengths
- Pro: Significantly reduces MTTA and MTTR, with reported reductions over 60%.
- Pro: Minimizes alert fatigue by suppressing noisy alerts and prioritizing critical ones.
- Pro: Enhances team productivity by reducing context switching and automating manual tasks.
- Pro: Provides a comprehensive 360-degree view of operational health.
- Pro: Offers extensive integrations with over 100 monitoring, communication, and ticketing tools.
Weaknesses
- Con: Specific pricing tiers and their feature breakdowns are not immediately visible on the main pages.
- Con: The effectiveness of AI features is dependent on the quality and volume of historical incident data.
Key features
Plans and prices: Opsgenie vs Zenduty
| Tool | Plans and prices | Source |
|---|---|---|
| Opsgenie |
| atlassian.com/software/opsgenie/pricing read Oct 1, 2026 |
| Zenduty | No plan prices on file | zenduty.com |
Prices as read on each vendor's own pricing page on the date shown. Plans are listed per tool and are not matched against the other tool's plans: a plan name or price in one column says nothing about the same row in the other. Details on Opsgenie pricing and Zenduty pricing.
Key Takeaways
Opsgenie
- Choose if you want on-call alerting by Atlassian, end of sale since June 2025 and shutting down April 5, 2027
Zenduty
- Choose if you want end-to-end incident management and response orchestration for DevOps and SRE teams
What the data shows
On the data below the two are close or not directly comparable, so we do not name a winner for this pair.
- User ratings are within 0.2 points (4.4/5 from 208 reviews for Opsgenie, 4.6/5 from 104 reviews for Zenduty).
- Opsgenie starts at $9.45/user/mo, billed monthly; Zenduty has no public paid plan price on file.
- Both have a free plan.
Criteria: user rating (only above 20 reviews on both sides, gap of 0.2 or more), entry price (only on the same billing basis), free plan. How we rate
Frequently Asked Questions
How do Opsgenie and Zenduty compare in 2026?
On the data below the two are close or not directly comparable, so we do not name a winner for this pair. User ratings are within 0.2 points (4.4/5 from 208 reviews for Opsgenie, 4.6/5 from 104 reviews for Zenduty). Opsgenie starts at $9.45/user/mo, billed monthly; Zenduty has no public paid plan price on file. Both have a free plan.
What are Opsgenie and Zenduty used for?
Opsgenie: On-call alerting by Atlassian, end of sale since June 2025 and shutting down April 5, 2027. Zenduty: End-to-end incident management and response orchestration for DevOps and SRE teams.
What does Opsgenie cost vs Zenduty?
Opsgenie's cheapest paid plan is Essentials at $9.45/user/mo, billed monthly. Zenduty has no public paid-plan price on file. Prices read on the vendors' pricing pages, latest check Oct 1, 2026.
What's the main difference between Opsgenie and Zenduty?
Opsgenie's main strength: good incident management. Zenduty's main strength: significantly reduces MTTA and MTTR, with reported reductions over 60%.