Grasshopper vs Ooma: Pricing and Ratings Compared (2026)
Entry prices and free plans as read on each vendor's pricing page, and user ratings as published on review sites, for Grasshopper and Ooma side by side. This page compares data; it is not a hands-on review.
On the data: On the data below, Ooma leads on higher user rating. We do not name an overall winner for this pair.
Short on time? Here's the quick answer
Based on published vendor pricing and features and on public review data, here's who should pick what:
Grasshopper
Virtual phone system for small business
Best for you if:
- • You want provides a dedicated business phone number (toll-free, vanity, or local) to separate personal and professional communications
Ooma
Intelligent communications solutions for business and home, made simple.
Best for you if:
- • You want comprehensive feature set for business communication needs
| At a Glance | Grasshopper | Ooma |
|---|---|---|
Starts at | From $14/mo, billed monthly True Solo plan | Not published |
Category | Communication Call Center | Communication Video Conferencing |
Rating | 4.1/5 Capterra 4.3 · G2 3.9 515 reviews | 4.5/5 G2 4.5 134 reviews |
Free plan | No | No |
Choose Grasshopper or Ooma?
Choose Grasshopper if
- You want provides a dedicated business phone number (toll-free, vanity, or local) to separate personal and professional communications
- You want offers unlimited users and extensions at no extra cost, making it scalable for growing small businesses
Choose Ooma if
- You want comprehensive feature set for business communication needs
- You want offers both business and home phone solutions
In-Depth Analysis
Grasshopper
Virtual phone system for small business
Grasshopper's pricing is fair for solo entrepreneurs and small teams, but can become expensive for growing businesses.
Strengths
- Pro: Provides a dedicated business phone number (toll-free, vanity, or local) to separate personal and professional communications.
- Pro: Offers unlimited users and extensions at no extra cost, making it scalable for growing small businesses.
- Pro: Includes mobile and desktop applications for iOS, Android, and desktop, allowing users to stay connected on the go.
- Pro: Features advanced call management capabilities such as custom greetings, call forwarding, call routing, and call recording.
- Pro: Integrates with essential business services through exclusive discounts, including Ruby virtual receptionist, LegalZoom, TransUnion, and WordPress.
Weaknesses
- Con: Service is only available in the USA and Canada.
- Con: While it offers virtual fax, it's limited to receiving faxes as PDF files via email, not sending.
Key features
Ooma
Intelligent communications solutions for business and home, made simple.
Strengths
- Pro: Comprehensive feature set for business communication needs.
- Pro: Offers both business and home phone solutions.
- Pro: Includes options for POTS line replacement.
- Pro: Provides 24x7 customer support.
- Pro: Easy installation for business phone systems.
Weaknesses
- Con: Home phone service requires hardware purchase.
- Con: Some home phone plans have monthly service fees in addition to taxes and fees.
- Con: Business plans are priced per user, per month.
Key features
Plans and prices: Grasshopper vs Ooma
| Tool | Plans and prices | Source |
|---|---|---|
| Grasshopper |
| grasshopper.com read Oct 5, 2026 |
| Ooma | No plan prices on file | ooma.com/pro |
Prices as read on each vendor's own pricing page on the date shown. Plans are listed per tool and are not matched against the other tool's plans: a plan name or price in one column says nothing about the same row in the other. Details on Grasshopper pricing and Ooma pricing.
Key Takeaways
Grasshopper
- Choose if you want virtual phone system for small business
Ooma
- Higher user rating: 4.5/5 vs 4.1/5
What the data shows
On the data below, Ooma leads on higher user rating. We do not name an overall winner for this pair.
- Ooma has the higher user rating (4.1/5 from 515 reviews for Grasshopper, 4.5/5 from 134 reviews for Ooma).
- Grasshopper starts at $14/mo, billed monthly; Ooma has no public paid plan price on file.
Criteria: user rating (only above 20 reviews on both sides, gap of 0.2 or more), entry price (only on the same billing basis), free plan. How we rate
Frequently Asked Questions
How do Grasshopper and Ooma compare in 2026?
On the data below, Ooma leads on higher user rating. We do not name an overall winner for this pair. Ooma has the higher user rating (4.1/5 from 515 reviews for Grasshopper, 4.5/5 from 134 reviews for Ooma). Grasshopper starts at $14/mo, billed monthly; Ooma has no public paid plan price on file.
What are Grasshopper and Ooma used for?
Grasshopper: Virtual phone system for small business. Ooma: Intelligent communications solutions for business and home, made simple.
What does Grasshopper cost vs Ooma?
Grasshopper's cheapest paid plan is True Solo at $14/mo, billed monthly. Ooma has no public paid-plan price on file. Prices read on the vendors' pricing pages, latest check Oct 5, 2026.
What's the main difference between Grasshopper and Ooma?
Grasshopper's main strength: provides a dedicated business phone number (toll-free, vanity, or local) to separate personal and professional communications. Ooma's main strength: comprehensive feature set for business communication needs.