Guru vs Stonly: Pricing and Ratings Compared (2026)
Entry prices and free plans as read on each vendor's pricing page, and user ratings as published on review sites, for Guru and Stonly side by side. This page compares data; it is not a hands-on review.
On the data: On the data below, Guru leads on higher user rating. We do not name an overall winner for this pair.
Short on time? Here's the quick answer
Based on published vendor pricing and features and on public review data, here's who should pick what:
Guru
AI-powered knowledge management for teams
Best for you if:
- • You want knowledge management
Stonly
The knowledge platform for better, faster customer service with personalized knowledge, AI, and automation.
Best for you if:
- • You want significantly decreases support tickets and resolution times
| At a Glance | Guru | Stonly |
|---|---|---|
Starts at | Free plan, paid from $15/user/mo, billed monthly Builder plan | Free plan |
Category | Knowledge Base Internal Comms | Knowledge Base AI Assistants |
Rating | 4.7/5 G2 4.7 2,323 reviews | 4.5/5 G2 4.8 · SourceForge 4.3 · Capterra 4.3 211 reviews |
Free plan | Yes | Yes |
Choose Guru or Stonly?
Choose Guru if
- You want knowledge management
- You want browser extension
Choose Stonly if
- You want significantly decreases support tickets and resolution times
- You want reduces agent training time and errors
In-Depth Analysis
Guru
AI-powered knowledge management for teams
Guru's pricing is fair, offering a generous Free tier for basic needs.
Strengths
- Pro: Knowledge management
- Pro: Browser extension
- Pro: Slack integration
- Pro: AI suggestions
- Pro: Good for teams
Weaknesses
- Con: Per-user pricing
- Con: Can get expensive
- Con: Learning curve
- Con: Search could improve
- Con: Content management overhead
Key features
Stonly
The knowledge platform for better, faster customer service with personalized knowledge, AI, and automation.
The 'Basic' free tier is generous for very small teams or individuals starting out.
Strengths
- Pro: Significantly decreases support tickets and resolution times.
- Pro: Reduces agent training time and errors.
- Pro: Empowers customers to self-serve effectively.
- Pro: Provides reliable AI assistance based on verified knowledge.
- Pro: Integrates seamlessly with existing help desk tools.
Weaknesses
- Con: Pricing for Enterprise features requires a custom quote.
- Con: Specific limitations on guide views and team members for the Small Business plan.
Key features
Plans and prices: Guru vs Stonly
| Tool | Plans and prices | Source |
|---|---|---|
| Guru |
| getguru.com/pricing read Oct 4, 2026 |
| Stonly |
| stonly.com/pricing read Nov 1, 2026 |
Prices as read on each vendor's own pricing page on the date shown. Plans are listed per tool and are not matched against the other tool's plans: a plan name or price in one column says nothing about the same row in the other. Details on Guru pricing and Stonly pricing.
Key Takeaways
Guru
- Higher user rating: 4.7/5 vs 4.5/5
Stonly
- Choose if you want the knowledge platform for better, faster customer service with personalized knowledge, AI, and automation
What the data shows
On the data below, Guru leads on higher user rating. We do not name an overall winner for this pair.
- Guru has the higher user rating (4.7/5 from 2,323 reviews for Guru, 4.5/5 from 211 reviews for Stonly).
- Guru starts at $15/user/mo, billed monthly; Stonly has no public paid plan price on file.
- Both have a free plan.
Criteria: user rating (only above 20 reviews on both sides, gap of 0.2 or more), entry price (only on the same billing basis), free plan. How we rate
Frequently Asked Questions
How do Guru and Stonly compare in 2026?
On the data below, Guru leads on higher user rating. We do not name an overall winner for this pair. Guru has the higher user rating (4.7/5 from 2,323 reviews for Guru, 4.5/5 from 211 reviews for Stonly). Guru starts at $15/user/mo, billed monthly; Stonly has no public paid plan price on file. Both have a free plan.
What are Guru and Stonly used for?
Guru: AI-powered knowledge management for teams. Stonly: The knowledge platform for better, faster customer service with personalized knowledge, AI, and automation.
What does Guru cost vs Stonly?
Guru's cheapest paid plan is Builder at $15/user/mo, billed monthly; it also has a free plan. Stonly has no public paid-plan price on file. Prices read on the vendors' pricing pages, latest check Nov 1, 2026.
What's the main difference between Guru and Stonly?
Guru's main strength: knowledge management. Stonly's main strength: significantly decreases support tickets and resolution times.