Heap vs Kissmetrics: Pricing and Ratings Compared (2026)
Entry prices and free plans as read on each vendor's pricing page, and user ratings as published on review sites, for Heap and Kissmetrics side by side. This page compares data; it is not a hands-on review.
On the data: On the data below, Heap leads on higher user rating. We do not name an overall winner for this pair.
Short on time? Here's the quick answer
Based on published vendor pricing and features and on public review data, here's who should pick what:
Heap
Automatic product analytics for user behavior insights
Kissmetrics
Behavioral analytics and engagement platform
| At a Glance | Heap | Kissmetrics |
|---|---|---|
Starts at | Free plan | Free plan, paid from $99/mo flat, billed monthly Growth plan |
Category | Web Analytics Product Analytics | Product Analytics Web Analytics |
Rating | 4.4/5 G2 4.4 · Capterra 4.5 1,139 reviews | 4.1/5 G2 4.1 · Capterra 4.1 187 reviews |
Free plan | Yes | Yes |
Watch out for | Exceeding the monthly session limit of your plan requires an upgrade before you can view your data again. | n/a |
Choose Heap or Kissmetrics?
Choose Heap if
- You need web analytics features specifically.
Choose Kissmetrics if
- You need product analytics features specifically.
In-Depth Analysis
Heap
Automatic product analytics for user behavior insights
Heap's pricing is fair for its Free and Growth tiers, offering good value for startups and growing businesses.
Watch out
Exceeding the monthly session limit of your plan requires an upgrade before you can view your data again.
Strengths
- Pro: Auto-capture
- Pro: Retroactive data
- Pro: Easy setup
Weaknesses
- Con: Data can be noisy
- Con: Enterprise pricing
Key features
Kissmetrics
Behavioral analytics and engagement platform
While the features are robust, the cost per unique visitor can be expensive for growing businesses.
Strengths
- Pro: Person-level tracking
- Pro: Good cohort analysis
- Pro: Revenue attribution
Weaknesses
- Con: Higher price point
- Con: Learning curve
Key features
Plans and prices: Heap vs Kissmetrics
| Tool | Plans and prices | Source |
|---|---|---|
| Heap |
| heap.io/pricing read Nov 12, 2026 |
| Kissmetrics |
| kissmetrics.io/pricing read Nov 10, 2026 |
Prices as read on each vendor's own pricing page on the date shown. Plans are listed per tool and are not matched against the other tool's plans: a plan name or price in one column says nothing about the same row in the other. Details on Heap pricing and Kissmetrics pricing.
Key Takeaways
Heap
- Higher user rating: 4.4/5 vs 4.1/5
Kissmetrics
- Worth considering for product analytics
What the data shows
On the data below, Heap leads on higher user rating. We do not name an overall winner for this pair.
- Heap has the higher user rating (4.4/5 from 1,139 reviews for Heap, 4.1/5 from 187 reviews for Kissmetrics).
- Kissmetrics starts at $99/mo flat, billed monthly; Heap has no public paid plan price on file.
- Both have a free plan.
Criteria: user rating (only above 20 reviews on both sides, gap of 0.2 or more), entry price (only on the same billing basis), free plan. How we rate
Frequently Asked Questions
How do Heap and Kissmetrics compare in 2026?
On the data below, Heap leads on higher user rating. We do not name an overall winner for this pair. Heap has the higher user rating (4.4/5 from 1,139 reviews for Heap, 4.1/5 from 187 reviews for Kissmetrics). Kissmetrics starts at $99/mo flat, billed monthly; Heap has no public paid plan price on file. Both have a free plan.
What are Heap and Kissmetrics used for?
Heap: Automatic product analytics for user behavior insights. Kissmetrics: Behavioral analytics and engagement platform.
What does Heap cost vs Kissmetrics?
Heap has no public paid-plan price on file. Kissmetrics's cheapest paid plan is Growth at $99/mo flat, billed monthly; it also has a free plan. Prices read on the vendors' pricing pages, latest check Nov 12, 2026.
What's the main difference between Heap and Kissmetrics?
Heap's main strength: auto-capture. Kissmetrics's main strength: person-level tracking.
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