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HEY vs Shortwave: Which is Better in 2026?

Choosing between HEY and Shortwave comes down to understanding what each tool does best. This comparison breaks down the key differences so you can make an informed decision based on your specific needs, not marketing claims.

Bottom line: Shortwave is our overall pick for email clients workflows. Pick HEY if you need its specific feature set.

··Methodology
Editor reviewed0 verified reviews comparedPricing checked Jul 2026

Short on time? Here's the quick answer

We've tested both tools. Here's who should pick what:

HEY

Control your inbox with email filtering and organized replies

Best for you if:

  • Email reimagined by Basecamp
  • Screener for incoming mail

Shortwave

Automate your email with AI for enhanced productivity and inbox management.

Best for you if:

  • • You want to try before committing
  • AI-powered email assistant for organizing, writing, and searching emails.
  • Enhances team collaboration with shared threads, comments, and AI-searchable archives.
At a Glance
HEYHEY
ShortwaveShortwave
Starts at
$12/moHEY for Domains
FreeFree tier available
Best For
Email ClientsEmail Clients
Rating
4.0/54.5/5
Free plan
No Yes

Choose HEY or Shortwave?

HEY

Choose HEY if

Control your inbox with email filtering and organized replies

  • Innovative approach
  • No tracking pixels
  • Clean design
Shortwave

Choose Shortwave if

Automate your email with AI for enhanced productivity and inbox management.

  • AI email client
  • Good for productivity
  • Gmail integration
  • Budget matters (Free vs $12/mo)
FeatureHEYShortwave
Pricing ModelPaidFreemium
User Rating
4.0/5
18 reviews
4.5/5
69 reviews
Categories
Email ClientsProductivity
Email ClientsAI Assistants

In-Depth Analysis

HEYHEY

Control your inbox with email filtering and organized replies

Strengths

  • +Innovative approach
  • +No tracking pixels
  • +Clean design

Weaknesses

  • -Requires new email address
  • -Expensive

Key features

Email screeningFocus & Paper TrailReply LaterClips & NotesNo tracking pixelsPrivacy focused
Starts at $12/mo

ShortwaveShortwave

Automate your email with AI for enhanced productivity and inbox management.

Strengths

  • +AI email client
  • +Good for productivity
  • +Gmail integration
  • +Active development
  • +Good features

Weaknesses

  • -Gmail only
  • -Expensive premium
  • -Learning curve
  • -Feature gaps
  • -Better alternatives exist

Key features

AI email clientSmart inboxAI summariesSearch functionalityLabels and filtersTeam features
Starts at Free

Pricing: HEY vs Shortwave

PlanHEYShortwave
Tier 1
$99
HEY for You
Free
Free
Tier 2
$12
HEY for Domains
$7
Personal
Tier 3N/A
$14
Pro
Tier 4N/A
$24
Business

Pricing verified from each vendor's public pricing page. Compare in detail on HEY pricing and Shortwave pricing.

Who Should Use What?

On a budget?

Shortwave has a free tier. HEY is paid only.

Go with: Shortwave

Want the highest-rated option?

HEY: 4.0/5 (18 reviews). Shortwave: 4.5/5 (69 reviews).

Go with: Shortwave

Value user reviews?

HEY: 18 reviews (4.0/5). Shortwave: 69 reviews (4.5/5).

Go with: Shortwave

3 Questions to Help You Decide

1

What's your budget?

HEY is paid. Shortwave is freemium. Shortwave lets you start free.

2

What's your use case?

Both are email clients tools. Compare their specific features to decide.

3

How important are ratings?

Shortwave is rated higher: 4.5/5 vs 4.0/5.

Key Takeaways

Shortwave

  • Higher user rating: 4.5/5 vs 4.0/5
  • Larger review base (69 reviews)
  • Free tier available
  • Our pick for this comparison

HEY

  • Choose if you want control your inbox with email filtering and organized replies

The Bottom Line

Shortwave is our pick.

Frequently Asked Questions

Is HEY or Shortwave better?

Shortwave is rated in our evaluation. HEY is paid and Shortwave is freemium.

What are HEY and Shortwave used for?

HEY: Control your inbox with email filtering and organized replies. Shortwave: Automate your email with AI for enhanced productivity and inbox management..

What does HEY cost vs Shortwave?

HEY is a paid tool. Shortwave is freemium (free tier + paid plans). Visit their websites for detailed pricing.

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