Heyy vs Trengo: Pricing and Ratings Compared (2026)
Entry prices and free plans as read on each vendor's pricing page, and user ratings as published on review sites, for Heyy and Trengo side by side. This page compares data; it is not a hands-on review.
On the data: On the data below, Heyy leads on lower entry price. We do not name an overall winner for this pair.
Short on time? Here's the quick answer
Based on published vendor pricing and features and on public review data, here's who should pick what:
Heyy
Automate sales, marketing, and support with AI employees
Best for you if:
- • You want scales customer support without hiring more agents
Trengo
All-in-one customer engagement platform
Best for you if:
- • You want excellent WhatsApp integration
| At a Glance | Heyy | Trengo |
|---|---|---|
Starts at | From $49/mo, billed monthly Hobby plan | From $299/mo, billed monthly Boost plan |
Category | AI Assistants Customer Support | Customer Support Communication |
Rating | 3.9/5 G2 3.9 14 reviews | 4.3/5 G2 4.4 · Capterra 4.1 272 reviews |
Free plan | No | No |
Watch out for | Pro's 6,000 credits/month may force upgrade to Ultra ($499) for moderate volume | Broadcasting and voice calling are separate paid add-ons |
Choose Heyy or Trengo?
Choose Heyy if
- You want scales customer support without hiring more agents
- You want provides 24/7 instant responses across all channels
- Budget matters ($49/mo, billed monthly vs $299/mo, billed monthly)
- You work in AI assistants, not customer support
Choose Trengo if
- You want excellent WhatsApp integration
- You want good team collaboration
- You work in customer support, not AI assistants
In-Depth Analysis
Heyy
Automate sales, marketing, and support with AI employees
This pricing is fair for SMBs but scales steeply: the $49 Hobby tier is a solid entry point, while $149 Pro is the sweet spot for growing teams.
Watch out
Pro's 6,000 credits/month may force upgrade to Ultra ($499) for moderate volume
Strengths
- Pro: Scales customer support without hiring more agents
- Pro: Provides 24/7 instant responses across all channels
- Pro: Increases conversion rates by re-engaging leads and never missing follow-ups
Weaknesses
- Con: Credit-based usage may require monitoring for high-volume businesses
- Con: Advanced features like sensitive chats and priority support are limited to higher-tier plans
Key features
Trengo
All-in-one customer engagement platform
Trengo's pricing looks simple on the surface, two published plans at €299/month (Boost) and €499/month (Pro), but the real cost is in the add-ons.
Watch out
Broadcasting and voice calling are separate paid add-ons
Strengths
- Pro: Excellent WhatsApp integration
- Pro: Good team collaboration
- Pro: Easy automation setup
Weaknesses
- Con: Can get expensive with many channels
- Con: Analytics are basic
- Con: Mobile app needs improvement
Key features
Plans and prices: Heyy vs Trengo
| Tool | Plans and prices | Source |
|---|---|---|
| Heyy |
| heyy.io/pricing read Oct 20, 2026 |
| Trengo |
| trengo.com/pricing read Oct 23, 2026 |
Prices as read on each vendor's own pricing page on the date shown. Plans are listed per tool and are not matched against the other tool's plans: a plan name or price in one column says nothing about the same row in the other. Details on Heyy pricing and Trengo pricing.
Key Takeaways
Heyy
- Lower entry price: $49/mo, billed monthly vs $299/mo, billed monthly
Trengo
- Choose if you want all-in-one customer engagement platform
What the data shows
On the data below, Heyy leads on lower entry price. We do not name an overall winner for this pair.
- User ratings rest on too few reviews to rank (3.9/5 from 14 reviews for Heyy, 4.3/5 from 272 reviews for Trengo; we compare ratings only above 20 reviews on both sides).
- Heyy has the lower entry price: $49/mo, billed monthly (Hobby) against $299/mo, billed monthly (Boost) for Trengo.
Criteria: user rating (only above 20 reviews on both sides, gap of 0.2 or more), entry price (only on the same billing basis), free plan. How we rate
Frequently Asked Questions
How do Heyy and Trengo compare in 2026?
On the data below, Heyy leads on lower entry price. We do not name an overall winner for this pair. User ratings rest on too few reviews to rank (3.9/5 from 14 reviews for Heyy, 4.3/5 from 272 reviews for Trengo; we compare ratings only above 20 reviews on both sides). Heyy has the lower entry price: $49/mo, billed monthly (Hobby) against $299/mo, billed monthly (Boost) for Trengo.
What are Heyy and Trengo used for?
Heyy: Automate sales, marketing, and support with AI employees. Trengo: All-in-one customer engagement platform.
What does Heyy cost vs Trengo?
Heyy's cheapest paid plan is Hobby at $49/mo, billed monthly. Trengo's cheapest paid plan is Boost at $299/mo, billed monthly. Prices read on the vendors' pricing pages, latest check Oct 23, 2026.
What's the main difference between Heyy and Trengo?
Heyy's main strength: scales customer support without hiring more agents. Trengo's main strength: excellent WhatsApp integration.