Heyy

Name: Heyy
Brand: Heyy
Price: 49 USD
Rating: 3.9 (14 reviews)

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Automate sales, marketing, and support with AI employees

From $49/mo, billed monthly, free trial

Paid AI Assistants Customer Support Sales Marketing

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3.9 (14 across the web)

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Reviews on G2

14 reviews tracked

The Bottom Line

Updated Oct 20, 2026

Price: From $49/mo, billed monthly, free trial. Compare plans

Key facts

Automates customer messaging across WhatsApp, Instagram, Messenger, and web chat using AI employees.
Handles sales, marketing, and support with smart flows, omnichannel inbox, and CRM integrations.
Helps businesses scale 24/7 support and lead capture without increasing headcount.

Pros

Scales customer support without hiring more agents
Provides 24/7 instant responses across all channels
Increases conversion rates by re-engaging leads and never missing follow-ups

Cons

Credit-based usage may require monitoring for high-volume businesses
Advanced features like sensitive chats and priority support are limited to higher-tier plans

What is Heyy?

Heyy is a unified customer communication platform that leverages AI employees to automate sales, marketing, and support conversations across live chat, WhatsApp, Instagram, and Messenger. It captures leads, resolves issues, and closes deals by providing 24/7 instant responses, smart routing, and personalized interactions. The platform includes a Smart Flow Engine for customizable automation rules, omnichannel inbox management, and seamless integrations with CRM, e-commerce, calendars, and team tools. Businesses can scale their customer operations without hiring additional agents, as Heyy handles up to 80% of routine inquiries automatically. It offers features like escalation logic to route complex queries to human agents with full context, campaign management, and a mini CRM for lead tracking. Heyy is used across industries including finance, health, e-commerce, education, and real estate, and provides analytics to measure performance. Pricing starts with a 14-day free trial, followed by paid plans that vary by users, credits, AI employees, and features. Optional add-ons allow customization for additional users, WhatsApp numbers, custom integrations, AI copilot, and more credits.

Data compiled by Toolradar Pricing checked Oct 20, 2026 · How we evaluate

Source heyy.io

Ratings Across the Web

3.9 (14 reviews)

Heyy holds an aggregate rating of 3.9 out of 5 from 14 reviews across G2, last checked September 17, 2026.

G2 14 reviews

3.9/5

Ratings aggregated from independent review platforms. Learn more

Preview

Key Features

AI employees that automate conversations across multiple channels
Smart Flow Engine for customizable, outcome-based automation rules
Omnichannel inbox unifying WhatsApp, Messenger, Instagram, and web chat
Escalation logic with context and sentiment awareness for human handoff
Mini CRM for lead capture, qualification, and assignment
Campaigns and automations for scheduled and recurring messaging

Pricing Plans

Free Trial

Pricing checked Oct 20, 2026. Source: heyy.io/pricing, read Oct 20, 2026

Heyy plans and prices, checked October 2026
Plan	Price	Details
Hobby	$49 / mo or Free	1 user 1,000 /month 1 AI employee +9 more Show less 3 MB / AI employee 3 Actions / AI employee 3 channels 10 Automations Campaigns Mini-CRM Shared inbox Full API access Basic support
Pro	$149 / mo	Everything in Hobby + 5 users 6,000 credits/month +10 more Show less 2 AI employees 20 MB / AI employee 8 Actions / AI employee 50 AI assets / AI employee Unlimited channels Unlimited Automations Scheduled & recurring campaigns Journeys Saved views Advanced support
Ultra	$499 / mo	Everything in Pro + 10 users 20,000 credits/month +7 more Show less 3 AI employees 50 MB / AI employee 12 Actions / AI employee 500 AI assets / AI employee Sensitive chats Remove Powered By Priority support
Enterprise	Let’s Talk	Everything in Ultra + Higher limits SLAs +2 more Show less Success manager (CSM) Migration and onboarding support

Calculate your cost View full pricing

Is Heyy worth the price?

Good value

This pricing is fair for SMBs but scales steeply: the $49 Hobby tier is a solid entry point, while $149 Pro is the sweet spot for growing teams.

Ultra at $499 is pricey unless you need sensitive chats and 20x credits, making it best for mid-market teams with high-volume needs.

Hidden Costs & Gotchas

Pro's 6,000 credits/month may force upgrade to Ultra ($499) for moderate volume

AI assets capped at 50 per employee on Pro, limiting custom personas

Full Heyy pricing: every plan, hidden costs and alternatives

How Heyy's pricing compares

At $49/mo, billed monthly, Heyy is mid-range of its 4 comparable direct competitors ($19 to $99/mo across the set).

Chatbase

$19

Gistly AI

$24

Writesonic Chat

$39

Heyy

$49

My AI Front Desk

$99

Entry paid plan, monthly price, billed monthly. Pricing checked Oct 20, 2026.

Heyy by the numbers

Toolradar data: Heyy's entry paid plan ($49/mo, billed monthly) ranks #47 of 94 (joint) for price among the Sales tools with a verified entry price and no stated unit, where the median is $49/mo. As of Oct 2026.

Heyy compared with 283 Sales tools on Toolradar, as of Oct 2026
Metric	Heyy	Peer median	Position (1 is best)
Entry paid plan	$49/mo, billed monthly	$49/mo	#47 of 94 (joint) tools with no stated price unit, verified price
Free plan	No	31% have one	n/a
Listed as an alternative to	7 tools	2	#47 of 283 (joint)
Compare-page visits, last 30 days	25 visits	29	#25 of 38 (joint) tools with 20+ compare-page visits

Listed as an alternative to: #42 on 2026-10-16 to #47 on 2026-10-31 (rank among 283 tools, 1 is best).

Each position is counted among the tools that have data for that row, as noted under it. A lower entry price ranks higher; prices are read on vendor pages and compared only with tools priced on the same basis. All Sales data · How we compute this. Advertising and placement fees are not inputs to any position. Visit counts include visits from every source.

Cite this: Toolradar, “Heyy by the numbers”, Oct 2026.

Reviews

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3.9/5

Across 14 verified user reviews on G2

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Best Heyy Alternatives

Top alternatives based on features, pricing, and user needs.

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Chatbase Freemium

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My AI Front Desk Freemium

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Langfinity AI Paid

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Gistly AI Paid

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Vini AI Paid

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Kipps AI WhatsApp Agent Freemium

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Still deciding?

Most buyers shortlist 2 or 3 tools before committing. Pull a side-by-side comparison or browse the full alternatives shortlist below.

All Heyy alternatives 7+ tools ranked, pricing + verdict per pick Heyy vs Chatbase Head-to-head: features, pricing, who wins Heyy vs My AI Front Desk Head-to-head: features, pricing, who wins Heyy vs Langfinity AI Head-to-head: features, pricing, who wins

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Heyy FAQ

How does Heyy help e-commerce businesses automate customer support?

Heyy automates customer support for e-commerce businesses by handling up to 80% of routine inquiries automatically across live chat, WhatsApp, Instagram, and Messenger. It captures leads, resolves issues, and closes deals with 24/7 instant responses, smart routing, and personalized interactions. The platform integrates with e-commerce tools and includes a mini CRM for lead tracking.

How does Heyy compare to Chatbase?

Heyy differentiates from Chatbase by offering a unified platform that automates sales, marketing, and support across multiple messaging channels including WhatsApp, Instagram, and Messenger, not just website chat. Heyy also includes a Smart Flow Engine for customizable automation rules, campaign management, and a mini CRM for lead tracking.

What kind of usage limits should high-volume businesses expect with Heyy?

Heyy operates on a credit-based usage model, which may require monitoring for high-volume businesses to avoid running out of credits. Advanced features like sensitive chats and priority support are limited to higher-tier plans, so businesses with complex needs may need to upgrade.

Which teams benefit most from Heyy's automation capabilities?

Teams in sales, marketing, and customer support benefit most from Heyy's automation, as it handles up to 80% of routine inquiries automatically across multiple channels. It is used across industries including finance, health, e-commerce, education, and real estate.

How is Heyy priced?

Heyy offers a 14-day free trial, after which paid plans are based on users, credits, AI employees, and features. Optional add-ons allow customization for additional users, WhatsApp numbers, custom integrations, AI copilot, and more credits.

Can Heyy integrate with existing CRM and e-commerce tools?

Yes, Heyy offers seamless integrations with CRM, e-commerce, calendars, and team tools, allowing businesses to connect their existing systems for lead tracking and personalized interactions.

Does Heyy support escalation to human agents?

Yes, Heyy includes escalation logic that routes complex queries to human agents with full context, ensuring that only the most challenging issues require human intervention while routine inquiries are automated.

How does Heyy handle conversations across multiple messaging channels?

Heyy provides an omnichannel inbox that unifies conversations from live chat, WhatsApp, Instagram, and Messenger into a single interface, enabling agents to manage all interactions from one place while AI employees provide 24/7 instant responses.

How does Heyy pricing compare with other Sales tools?

Heyy's entry paid plan ($49/mo, billed monthly) ranks #47 of 94 (joint) for price among the Sales tools with a verified entry price and no stated unit, where the median is $49/mo. Prices are read on each vendor's own pricing page and compared only with tools priced on the same basis. Source: Toolradar, Oct 2026.

Source: heyy.io

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