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AI analytics for sales, support, and collections to drive conversions and compliance.

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Reviews onG2Capterra
3 reviews tracked

The Bottom Line

Entry price

Paid plans only

Biggest pro

Ensures 100% compliance monitoring across all interactions.

Biggest con

No explicit pricing information available without a demo request.

TL;DR - Gistly AI

  • AI-powered analytics for 100% conversation coverage.
  • Flags compliance risks and provides real-time agent guidance.
  • Improves sales conversions, support quality, and collections recovery.
Pricing: Paid only
Best for: Enterprises & pros

What is Gistly AI?

Editorial review
Gistly AI provides AI-powered analytics and tools designed to enhance customer interactions across sales, support, and collections teams. It leverages artificial intelligence to audit 100% of customer conversations (calls, emails, tickets), identifying compliance risks, sentiment, and key insights. This allows businesses to improve conversion rates, accelerate recovery processes, and boost customer satisfaction while ensuring regulatory adherence. The platform offers features like Conversation QA & Risk Intelligence for automated scoring and risk flagging, Agent Assist & Knowledge Bases for real-time guidance, and Monitoring for Voice AI Agents to test and track AI performance. Gistly AI is built to integrate with existing workflows, providing actionable insights and coaching opportunities for teams in various sectors, helping them standardize quality and improve efficiency.

Available on: Web

Pros & Cons

Pros

  • Ensures 100% compliance monitoring across all interactions.
  • Provides real-time guidance to agents, improving consistency and efficiency.
  • Offers deep customer insights for targeted coaching and performance improvement.
  • Reduces manual QA efforts with automated scoring and risk detection.
  • Applicable across multiple departments: sales, support, and collections.

Cons

  • No explicit pricing information available without a demo request.
  • Requires integration with existing communication tools.

Ratings Across the Web

5(3 reviews)

Ratings aggregated from independent review platforms. Learn more

Preview

Key Features

AI agent for quality scoring and risk flagging100% conversation coverage (calls, emails, tickets)Time-stamped compliance red flagsCustomer insights on objections and sentimentUnified knowledge base for SOPs and playbooksReal-time agent assist and next stepsAnswer accuracy with source linksMonitoring for Voice AI Agents (testing and production)

Pricing Plans

Pricing checked Jul 29, 2026

Starter

$24 / month

Everything in all plans, plus:

  • Tasks support
  • Basic analytics
  • Smart notifications
  • Scheduling

Scale

$32 / month

Everything in all plans, plus:

  • Company data
  • Unlimited automations
  • Daily time hacks

Grow

$50 / month

Everything in all plans, plus:

  • Company data
  • Optimization
  • Unlimited automations
  • Daily time hacks
  • Calendar time hacks

Enterprise

Contact us

Everything in all plans, plus:

  • Access to all investment AI
  • Custom analytics options
  • Pro AI & logic
  • Multiple accounts
  • Analytics
  • Company data
  • Optimization
  • Automations

Included in all plans

  • Daily tasks
  • Automations creator
  • Integrations

Is Gistly AI worth the price?

75/100

Gistly AI's pricing, starting at $24/month for Starter and scaling to $50/month for Grow, appears fair for businesses needing AI analytics for sales and support.

The tiered structure offers clear progression, with the Enterprise tier providing comprehensive features for larger organizations. It's best for small to medium businesses looking for an affordable entry into AI-driven analytics.

Hidden Costs & Gotchas

Potential for higher costs with 'Contact us' Enterprise plan

No free trial to test features

Limited features on lower tiers may necessitate upgrades

How Gistly AI Compares to Competitors

Compared to HubSpot's Sales Hub Starter at $20/month (for 2 users) or Zoho CRM's Standard at $14/user/month, Gistly AI's $24/month Starter tier is competitive, offering a broader AI focus rather than just CRM. While some competitors might offer lower per-user costs, Gistly's feature set for AI analytics appears to justify its pricing for its specific niche.

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Gistly AI FAQ

How does Gistly AI ensure 100% coverage for conversation quality assurance and risk intelligence?

Gistly AI's Conversation QA & Risk Intelligence feature provides complete coverage by employing an AI agent to score quality and flag risks across all customer interactions. This eliminates the need for sampling, ensuring every conversation is analyzed for compliance red flags and customer insights.

What specific types of issues can Gistly AI detect during the monitoring of voice AI agents in production?

During production call monitoring, Gistly AI can detect issues such as latency, ASR (Automatic Speech Recognition) accuracy, repetition, silence, and policy check failures. It also tracks for drift and regressions in the AI agent's performance.

How does the 'Knowledge & Real-Time Guidance' feature assist agents in sales and admissions scenarios?

For sales and admissions, the 'Knowledge & Real-Time Guidance' feature recommends persona/product fit and disclosures. It also pushes relevant talk tracks directly into the agent's workflow, aiding in guided selling.

What capabilities does Gistly AI offer for simulating real calls to test voice AI agents before launch?

Gistly AI allows for the simulation of thousands of realistic calls, covering various accents, speech speeds, background noise, and interruptions. This simulation also validates tool calls and guardrails for the voice AI agents.

Beyond flagging compliance issues, what other insights does Gistly AI provide from customer interactions for sales and support teams?

In addition to compliance red flags, Gistly AI provides customer insights on objections and sentiment. This information helps sales teams understand customer concerns and support teams to better address customer needs.

Source: gistly.ai

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