Gistly AI
UnclaimedAI analytics for sales, support, and collections to drive conversions and compliance.
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Reviews onG2Capterra
3 reviews trackedThe Bottom Line
Entry price
Paid plans only
Biggest pro
Ensures 100% compliance monitoring across all interactions.
Biggest con
No explicit pricing information available without a demo request.
TL;DR - Gistly AI
- AI-powered analytics for 100% conversation coverage.
- Flags compliance risks and provides real-time agent guidance.
- Improves sales conversions, support quality, and collections recovery.
Pricing: Paid only
Best for: Enterprises & pros
What is Gistly AI?
Gistly AI provides AI-powered analytics and tools designed to enhance customer interactions across sales, support, and collections teams. It leverages artificial intelligence to audit 100% of customer conversations (calls, emails, tickets), identifying compliance risks, sentiment, and key insights. This allows businesses to improve conversion rates, accelerate recovery processes, and boost customer satisfaction while ensuring regulatory adherence.
The platform offers features like Conversation QA & Risk Intelligence for automated scoring and risk flagging, Agent Assist & Knowledge Bases for real-time guidance, and Monitoring for Voice AI Agents to test and track AI performance. Gistly AI is built to integrate with existing workflows, providing actionable insights and coaching opportunities for teams in various sectors, helping them standardize quality and improve efficiency.
Available on: Web
Pros & Cons
Pros
- Ensures 100% compliance monitoring across all interactions.
- Provides real-time guidance to agents, improving consistency and efficiency.
- Offers deep customer insights for targeted coaching and performance improvement.
- Reduces manual QA efforts with automated scoring and risk detection.
- Applicable across multiple departments: sales, support, and collections.
Cons
- No explicit pricing information available without a demo request.
- Requires integration with existing communication tools.
Ratings Across the Web
5(3 reviews)
Ratings aggregated from independent review platforms. Learn more
Preview
Key Features
AI agent for quality scoring and risk flagging100% conversation coverage (calls, emails, tickets)Time-stamped compliance red flagsCustomer insights on objections and sentimentUnified knowledge base for SOPs and playbooksReal-time agent assist and next stepsAnswer accuracy with source linksMonitoring for Voice AI Agents (testing and production)
Pricing Plans
Pricing checked Jun 10, 2026
Starter
$24 / month
Everything in all plans, plus:
- Tasks support
- Basic analytics
- Smart notifications
- Scheduling
Scale
$32 / month
Everything in all plans, plus:
- Company data
- Unlimited automations
- Daily time hacks
Grow
$50 / month
Everything in all plans, plus:
- Company data
- Optimization
- Unlimited automations
- Daily time hacks
- Calendar time hacks
Enterprise
Contact us
Everything in all plans, plus:
- Access to all investment AI
- Custom analytics options
- Pro AI & logic
- Multiple accounts
- Analytics
- Company data
- Optimization
- Automations
Included in all plans
- Daily tasks
- Automations creator
- Integrations
Reviews
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Gistly AI FAQ
How does Gistly AI ensure 100% coverage for conversation quality assurance and risk intelligence?
Gistly AI's Conversation QA & Risk Intelligence feature provides complete coverage by employing an AI agent to score quality and flag risks across all customer interactions. This eliminates the need for sampling, ensuring every conversation is analyzed for compliance red flags and customer insights.
What specific types of issues can Gistly AI detect during the monitoring of voice AI agents in production?
During production call monitoring, Gistly AI can detect issues such as latency, ASR (Automatic Speech Recognition) accuracy, repetition, silence, and policy check failures. It also tracks for drift and regressions in the AI agent's performance.
How does the 'Knowledge & Real-Time Guidance' feature assist agents in sales and admissions scenarios?
For sales and admissions, the 'Knowledge & Real-Time Guidance' feature recommends persona/product fit and disclosures. It also pushes relevant talk tracks directly into the agent's workflow, aiding in guided selling.
What capabilities does Gistly AI offer for simulating real calls to test voice AI agents before launch?
Gistly AI allows for the simulation of thousands of realistic calls, covering various accents, speech speeds, background noise, and interruptions. This simulation also validates tool calls and guardrails for the voice AI agents.
Beyond flagging compliance issues, what other insights does Gistly AI provide from customer interactions for sales and support teams?
In addition to compliance red flags, Gistly AI provides customer insights on objections and sentiment. This information helps sales teams understand customer concerns and support teams to better address customer needs.
Source: gistly.ai