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HotelRunner vs Sirvoy: Which is Better in 2026?

Choosing between HotelRunner and Sirvoy comes down to understanding what each tool does best. This comparison breaks down the key differences so you can make an informed decision based on your specific needs, not marketing claims.

Bottom line: HotelRunner wins this matchup. Our overall Hotel Management pick is Oracle Hospitality. Our free Hotel Management pick is Campspot. Pick Sirvoy if you need a free tier to start with.

··Methodology
Editor reviewed0 verified reviews comparedPricing checked Sep 2026

Short on time? Here's the quick answer

We've tested both tools. Here's who should pick what:

HotelRunner

An all-in-one platform for hospitality businesses to manage sales, operations, and guest experiences.

Best for you if:

  • You want comprehensive suite of tools covering sales, marketing, and operations
  • You want supports various property types including hotels, B&Bs, and vacation rentals

Sirvoy

An affordable, all-in-one hotel management system for properties of all sizes.

Best for you if:

  • You want a free tier before you commit
  • You want easy to learn and use with friendly 24/7 support
  • You want commission-free direct bookings through its integrated booking engine
At a Glance
HotelRunnerHotelRunner
SirvoySirvoy
Starts at
Custom
FreeFree tier available
Best For
Hotel ManagementHotel Management
Rating
3.8/54.7/5
Free plan
No Yes

Choose HotelRunner or Sirvoy?

HotelRunner

Choose HotelRunner if

An all-in-one platform for hospitality businesses to manage sales, operations, and guest experiences.

  • You want comprehensive suite of tools covering sales, marketing, and operations
  • You want supports various property types including hotels, B&Bs, and vacation rentals
Sirvoy

Choose Sirvoy if

An affordable, all-in-one hotel management system for properties of all sizes.

  • You want a free tier before you commit
  • You want easy to learn and use with friendly 24/7 support
  • You want commission-free direct bookings through its integrated booking engine
FeatureHotelRunnerSirvoy
Pricing ModelPaidFreemium
User Rating
3.8/5
137 reviews
4.7/5
302 reviews
Categories
Hotel ManagementProperty Management
Hotel ManagementTravel & Hospitality

In-Depth Analysis

HotelRunnerHotelRunner

An all-in-one platform for hospitality businesses to manage sales, operations, and guest experiences.

Starts at Custom
Good value

HotelRunner's pricing for the ESSENTIAL tiers is quite competitive, especially with the 'Sell' plan at $29.95/month offering a comprehensive channel manager and booking engine.

Strengths

  • +Comprehensive suite of tools covering sales, marketing, and operations.
  • +Supports various property types including hotels, B&Bs, and vacation rentals.
  • +Includes AI-powered automated pricing and competitor analysis.
  • +User-friendly interface and mobile application for remote management.
  • +Strong customer support and dedicated consultancy options.

Weaknesses

  • -Specific pricing details are not publicly available, requiring a demo request.
  • -The extensive feature set might have a learning curve for new users.
  • -Reliance on third-party integrations for payment systems may vary by region.

Key features

Property Management System (PMS)Guest Relationship Management (GRM)Review CenterMobile App for managementHotelRunner POSGroup Hotel Management

SirvoySirvoy

An affordable, all-in-one hotel management system for properties of all sizes.

Starts at Free
Good value

Sirvoy's pricing is quite fair and generous, especially with a robust free tier and a well-priced Starter plan at $15/month.

Strengths

  • +Easy to learn and use with friendly 24/7 support.
  • +Commission-free direct bookings through its integrated booking engine.
  • +Prevents double bookings by automatically updating availability across channels.
  • +Automates repetitive administrative tasks like guest messaging and task assignment.
  • +Provides clear, real-time insights into bookings, revenue, and occupancy.

Weaknesses

  • -The channel manager that syncs Booking.com, Airbnb, and other OTAs is locked to the Pro plan, so properties on the cheaper Starter tier cannot connect distribution channels and must jump to the roughly three-times pricier Pro plan to do so.
  • -Reporting and data export are thin, with users citing no Excel download, limited guest history, and statistics shown in VAT rather than raw figures, which frustrates anyone wanting to analyze performance outside the platform.
  • -It lacks built-in revenue management, advanced analytics, and robust multi-property oversight, making it a weaker fit for larger hotels or chains with complex operational needs.
  • -Reviewers report that rate and availability settings do not always push correctly to Booking.com and that Airbnb integration can be finicky, risking overbookings or lost revenue on the highest-volume channels.

Key features

Front Desk (PMS)Booking EngineChannel ManagerWebsite BuilderAutomated Guest CommunicationPerformance Statistics

Pricing: HotelRunner vs Sirvoy

PlanHotelRunnerSirvoy
Tier 1
0.75% / per month
ESSENTIAL Manage
$ 0/mo
Sirvoy Free
Tier 2
1.25% / per month
ESSENTIAL Sell
$15/mo
Sirvoy Starter
Tier 3
1% / per month
ESSENTIAL Complete
$54/mo
Sirvoy Pro
Tier 4
Contact us
Advanced Automate
N/A
Tier 5
Contact us
Advanced Explore
N/A
Tier 6
Contact us
Advanced Complete
N/A

Pricing verified from each vendor's public pricing page. Compare in detail on HotelRunner pricing and Sirvoy pricing.

Who Should Use What?

On a budget?

Sirvoy has a free tier. HotelRunner is paid only.

Go with: Sirvoy

Want the highest-rated option?

HotelRunner: 3.8/5 (137 reviews). Sirvoy: 4.7/5 (302 reviews).

Go with: Sirvoy

Value user reviews?

HotelRunner: 137 reviews (3.8/5). Sirvoy: 302 reviews (4.7/5).

Go with: Sirvoy

3 Questions to Help You Decide

1

What's your budget?

HotelRunner is paid. Sirvoy is freemium. Sirvoy lets you start free.

2

What's your use case?

Both are hotel management tools. Compare their specific features to decide.

3

How important are ratings?

Sirvoy is rated higher: 4.7/5 vs 3.8/5.

Key Takeaways

HotelRunner

  • Our pick for this comparison

Sirvoy

  • Has a free tier
  • Higher user rating: 4.7/5 vs 3.8/5
  • Larger review base (302 reviews)

The Bottom Line

HotelRunner wins this matchup. Our overall Hotel Management pick is Oracle Hospitality. Our free Hotel Management pick is Campspot. Sirvoy has a free tier if you want to test without paying.

Frequently Asked Questions

Is HotelRunner or Sirvoy better?

HotelRunner is rated in our evaluation. HotelRunner is paid and Sirvoy is freemium.

What are HotelRunner and Sirvoy used for?

HotelRunner: An all-in-one platform for hospitality businesses to manage sales, operations, and guest experiences.. Sirvoy: An affordable, all-in-one hotel management system for properties of all sizes..

What does HotelRunner cost vs Sirvoy?

HotelRunner is a paid tool. Sirvoy is freemium (free tier + paid plans). Visit their websites for detailed pricing.

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