HotelRunner

Name: HotelRunner
Brand: HotelRunner
Price: 0.75 USD
Rating: 4.2 (47 reviews)

Unclaimed

An all-in-one platform for hospitality businesses to manage sales, operations, and guest experiences.

Hotel Management Property Management Channel Managers Travel & Hospitality

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4.2(47 across the web)

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Reviews onG2Capterra

47 reviews tracked

The Bottom Line

Entry price

Paid plans only

Biggest pro

Comprehensive suite of tools covering sales, marketing, and operations.

Biggest con

Specific pricing details are not publicly available, requiring a demo request.

TL;DR - HotelRunner

All-in-one platform for hospitality sales, marketing, and operations.
Includes PMS, Channel Manager, Booking Engine, and AI-powered pricing.
Designed for diverse property types to maximize revenue and efficiency.

Pricing: Paid only

Best for: Enterprises & pros

4.2/5 across review platforms

What is HotelRunner?

Editorial review

HotelRunner is a comprehensive, sales-first platform designed for various hospitality businesses, including hotels, B&Bs, vacation rentals, hostels, and even groups and chains. It provides tailored solutions to enhance efficiency, maximize revenue, and foster growth within the travel and hospitality industry. The platform offers a suite of tools covering sales & marketing, guest & operations management, and automation & AI. This includes a Property Management System, Channel Manager, Booking Engine, and advanced analytics. It aims to optimize daily tasks, manage restaurant operations, improve online reputation, and connect with guests across all devices, ultimately driving more traffic and conversions for properties.

Available on: Web, iOS, Android

LCLouis CorneloupUpdated May 26, 2026 · how we evaluateSourcehotelrunner.com ↗

Pros & Cons

Pros

Comprehensive suite of tools covering sales, marketing, and operations.
Supports various property types including hotels, B&Bs, and vacation rentals.
Includes AI-powered automated pricing and competitor analysis.
User-friendly interface and mobile application for remote management.
Strong customer support and dedicated consultancy options.

Cons

Specific pricing details are not publicly available, requiring a demo request.
The extensive feature set might have a learning curve for new users.
Reliance on third-party integrations for payment systems may vary by region.

Ratings Across the Web

4.2(47 reviews)

Ratings aggregated from independent review platforms. Learn more

Key Features

Property Management System (PMS)Guest Relationship Management (GRM)Review CenterMobile App for managementHotelRunner POSGroup Hotel ManagementChannel ManagerMetasearch integration

Pricing Plans

Pricing checked May 28, 2026

ESSENTIAL Manage

0.75% / per month

Front desk
Basic reporting
Unlimited users
Unlimited rooms
50 rate plans

ESSENTIAL Sell

1.25% / per month

Channel manager
Central reservation system
Booking engine
Content manager
Metasearch
Website
Unlimited users
Unlimited rooms

ESSENTIAL Complete

1% / per month

All products in the Manage plan
All products in the Sell plan
Unlimited users
Unlimited rooms
50 rate plans

Advanced Automate

Autopilot
Review center
Custom apps
Guest relationship management

Advanced Explore

Insights
Competition analysis

Advanced Complete

All products in the Automate plan
All products in the Explore plan

Calculate your cost View full pricing

How HotelRunner's pricing compares

At $19.95/mo, HotelRunner is mid-range of its 5 direct competitors ($12.42 to $59/mo across the set).

TurboTenant

$12.42

Sirvoy

$15

HotelRunner

$19.95

iGMS

$20

Amenitiz

$42

DoorLoop

$59

Entry paid plan, monthly. Pricing checked May 28, 2026.

Reviews

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4.2/5

Across 47 verified user reviews on Capterra, G2

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Best HotelRunner Alternatives

Top alternatives based on features, pricing, and user needs.

View full list →

DoorLoopPaid

Rental property management software that simplifies operations and accelerates business growth.

4.9

iGMSPaid

Streamline vacation rental management with AI messaging, dynamic pricing, and direct booking capabilities.

4.5

SirvoyFreemium

An affordable, all-in-one hotel management system for properties of all sizes.

4.7

UplistingPaid

All-in-one vacation rental software and channel management system for short-term rentals.

4.4

TurboTenantFreemium

Simplify rental property management for landlords with free tools for marketing, screening, leasing, and rent...

4.5

AmenitizPaid

All-in-one cloud-native hotel management software for independent properties.

4.3

StayntouchPaid

Re-imagining the guest and staff experience with a cloud-native hotel management platform.

4.5

TokeetFreemium

AI-powered property management system for vacation rentals, optimizing operations and bookings.

3.9

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Still deciding?

Most buyers shortlist 2 or 3 tools before committing. Pull a side-by-side comparison or browse the full alternatives shortlist below.

All HotelRunner alternatives8+ tools ranked, pricing + verdict per pick HotelRunner vs DoorLoopHead-to-head: features, pricing, who wins HotelRunner vs iGMSHead-to-head: features, pricing, who wins HotelRunner vs SirvoyHead-to-head: features, pricing, who wins

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HotelRunner FAQ

How does HotelRunner's automated pricing (Autopilot) feature work to optimize revenue?

The Automated Pricing (Autopilot) feature leverages data-driven insights and competitor analysis to automatically adjust pricing strategies. It monitors live rates of competitors and provides actionable insights, allowing properties to make dynamic pricing decisions to maximize occupancy and revenue without manual intervention.

Can HotelRunner manage operations for a group of hotels or a chain, or is it primarily for single properties?

HotelRunner is designed to cater to both single properties and larger entities. It includes specific functionalities like 'Group Hotel Management' to address the unique needs of managing multiple properties or a hotel chain, ensuring consistent operations and centralized control.

What kind of integrations does the Channel Manager support to expand market reach?

The Channel Manager connects properties to a global network of online travel agencies (OTAs), payment systems, and metasearch engines. This allows properties to expand into new markets, attract a broader guest base, and manage inventory and rates across multiple platforms from a single dashboard.

Beyond standard property management, what specific tools does HotelRunner offer for improving guest satisfaction and online reputation?

HotelRunner provides a 'Guest Relationship Management' system and a 'Review Center'. These tools help optimize daily tasks, manage restaurant operations, and actively improve online reputation by staying connected with guests and facilitating review management, all accessible from any device.

Is the HotelRunner platform accessible via mobile devices for managing reservations and property details on the go?

Yes, HotelRunner offers a dedicated mobile application. This allows users to manage reservations, rates, property details, and other operational aspects from outside the hotel, providing flexibility and convenience for property managers.

Source: hotelrunner.com