HotelRunner
Claim this toolAn all-in-one platform for hospitality businesses to manage sales, operations, and guest experiences.
0.75% / per month Visit WebsiteThe Bottom Line
- Price
- 0.75% / per month. Compare plans
Key facts
- All-in-one platform for hospitality sales, marketing, and operations.
- Includes PMS, Channel Manager, Booking Engine, and AI-powered pricing.
- Designed for diverse property types to maximize revenue and efficiency.
Pros
- Comprehensive suite of tools covering sales, marketing, and operations.
- Supports various property types including hotels, B&Bs, and vacation rentals.
- Includes AI-powered automated pricing and competitor analysis.
- User-friendly interface and mobile application for remote management.
- Strong customer support and dedicated consultancy options.
Cons
- Specific pricing details are not publicly available, requiring a demo request.
- The extensive feature set might have a learning curve for new users.
- Reliance on third-party integrations for payment systems may vary by region.
What is HotelRunner?
Available on: Web, iOS, Android
Ratings Across the Web
HotelRunner holds an aggregate rating of 3.8 out of 5 from 137 reviews across Trustpilot and G2, last checked September 17, 2026.
Ratings aggregated from independent review platforms. Learn more
Key Features
- Property Management System (PMS)
- Guest Relationship Management (GRM)
- Review Center
- Mobile App for management
- HotelRunner POS
- Group Hotel Management
- Channel Manager
- Metasearch integration
Pricing Plans
Pricing checked Nov 2, 2026. Source: hotelrunner.com/pricing, read Nov 2, 2026
| Plan | Price | Details |
|---|---|---|
| ESSENTIAL Manage | 0.75% / per month |
+2 more Show less
|
| ESSENTIAL Sell | 1.25% / per month |
+6 more Show less
|
| ESSENTIAL Complete | 1% / per month |
+2 more Show less
|
| Advanced Automate | Contact us |
+1 more Show less
|
| Advanced Explore | Contact us |
|
| Advanced Complete | Contact us |
|
Is HotelRunner worth the price?
HotelRunner's pricing for the ESSENTIAL tiers is quite competitive, especially with the 'Sell' plan at $29.95/month offering a comprehensive channel manager and booking engine.
The percentage-based pricing on top of the monthly fee adds a variable cost that could become expensive for high-volume properties. It's best for small to medium-sized hospitality businesses looking for an all-in-one solution without high upfront costs.
HotelRunner by the numbers
| Metric | HotelRunner | Peer median | Position (1 is best) |
|---|---|---|---|
| Free plan | No | 7 of 23 have one | n/a |
| Listed as an alternative to | 8 tools | 11 | #15 of 23 (joint) |
| User rating | 3.8/5 (across the web, 137 ratings) | 4.4/5 | #15 of 15 tools with 20+ reviews |
Listed as an alternative to: #15 on 2026-10-16 to #15 on 2026-11-02 (rank among 23 tools, 1 is best).
Each position is counted among the tools that have data for that row, as noted under it. All Channel Managers data · How we compute this. Advertising and placement fees are not inputs to any position.
Cite this: Toolradar, “HotelRunner by the numbers”, Nov 2026.
Reviews
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Across 137 verified user reviews on Trustpilot, G2
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HotelRunner FAQ
How does HotelRunner's automated pricing (Autopilot) feature work to optimize revenue?
Can HotelRunner manage operations for a group of hotels or a chain, or is it primarily for single properties?
What kind of integrations does the Channel Manager support to expand market reach?
Beyond standard property management, what specific tools does HotelRunner offer for improving guest satisfaction and online reputation?
Is the HotelRunner platform accessible via mobile devices for managing reservations and property details on the go?
Source: hotelrunner.com