HotelRunner
UnclaimedAn all-in-one platform for hospitality businesses to manage sales, operations, and guest experiences.
Visit WebsiteTL;DR - HotelRunner
- All-in-one platform for hospitality sales, marketing, and operations.
- Includes PMS, Channel Manager, Booking Engine, and AI-powered pricing.
- Designed for diverse property types to maximize revenue and efficiency.
Pricing: Paid only
Best for: Enterprises & pros
4.2/5 across review platforms
Pros & Cons
Pros
- Comprehensive suite of tools covering sales, marketing, and operations.
- Supports various property types including hotels, B&Bs, and vacation rentals.
- Includes AI-powered automated pricing and competitor analysis.
- User-friendly interface and mobile application for remote management.
- Strong customer support and dedicated consultancy options.
Cons
- Specific pricing details are not publicly available, requiring a demo request.
- The extensive feature set might have a learning curve for new users.
- Reliance on third-party integrations for payment systems may vary by region.
Ratings Across the Web
4.2(47 reviews)
Ratings aggregated from independent review platforms. Learn more
Key Features
Property Management System (PMS)Guest Relationship Management (GRM)Review CenterMobile App for managementHotelRunner POSGroup Hotel ManagementChannel ManagerMetasearch integration
Pricing Plans
ESSENTIAL Manage
$0.75
- Front desk
- Basic reporting
- Unlimited users
- Unlimited rooms
- 50 rate plans
ESSENTIAL Sell
$1.25
- Channel manager
- Central reservation system
- Booking engine
- Content manager
- Metasearch
- Website
- Unlimited users
- Unlimited rooms
- 50 rate plans
ESSENTIAL Complete
$1
- All products in the Manage plan
- All products in the Sell plan
- Unlimited users
- Unlimited rooms
- 50 rate plans
Advanced Automate
Contact us
- Autopilot
- Review center
- Custom apps
- Guest relationship management
Advanced Explore
Contact us
- Insights
- Competition analysis
Advanced Complete
Contact us
- All products in the Automate plan
- All products in the Explore plan
About HotelRunner
By Toolradar Team·
HotelRunner is a comprehensive, sales-first platform designed for various hospitality businesses, including hotels, B&Bs, vacation rentals, hostels, and even groups and chains. It provides tailored solutions to enhance efficiency, maximize revenue, and foster growth within the travel and hospitality industry.
The platform offers a suite of tools covering sales & marketing, guest & operations management, and automation & AI. This includes a Property Management System, Channel Manager, Booking Engine, and advanced analytics. It aims to optimize daily tasks, manage restaurant operations, improve online reputation, and connect with guests across all devices, ultimately driving more traffic and conversions for properties.
Reviews
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HotelRunner FAQ
How does HotelRunner's automated pricing (Autopilot) feature work to optimize revenue?
The Automated Pricing (Autopilot) feature leverages data-driven insights and competitor analysis to automatically adjust pricing strategies. It monitors live rates of competitors and provides actionable insights, allowing properties to make dynamic pricing decisions to maximize occupancy and revenue without manual intervention.
Can HotelRunner manage operations for a group of hotels or a chain, or is it primarily for single properties?
HotelRunner is designed to cater to both single properties and larger entities. It includes specific functionalities like 'Group Hotel Management' to address the unique needs of managing multiple properties or a hotel chain, ensuring consistent operations and centralized control.
What kind of integrations does the Channel Manager support to expand market reach?
The Channel Manager connects properties to a global network of online travel agencies (OTAs), payment systems, and metasearch engines. This allows properties to expand into new markets, attract a broader guest base, and manage inventory and rates across multiple platforms from a single dashboard.
Beyond standard property management, what specific tools does HotelRunner offer for improving guest satisfaction and online reputation?
HotelRunner provides a 'Guest Relationship Management' system and a 'Review Center'. These tools help optimize daily tasks, manage restaurant operations, and actively improve online reputation by staying connected with guests and facilitating review management, all accessible from any device.
Is the HotelRunner platform accessible via mobile devices for managing reservations and property details on the go?
Yes, HotelRunner offers a dedicated mobile application. This allows users to manage reservations, rates, property details, and other operational aspects from outside the hotel, providing flexibility and convenience for property managers.
Source: hotelrunner.com