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TownSq

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Modern API platform with integrated tools and processes for HOA and community management.

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Reviews onCapterra
3 reviews tracked

The Bottom Line

Entry price

Paid plans only

Biggest pro

Significantly reduces administrative tasks through automation and AI.

Biggest con

Pricing details are not publicly available, requiring a demo request.

TL;DR - TownSq

  • Modern API platform for HOA and community management.
  • Streamlines communication, operations, and financial tasks for HOAs.
  • Includes AI tools for faster resident request responses and inbox management.
Pricing: Paid only
Best for: Enterprises & pros

What is TownSq?

Editorial review
TownSq is a comprehensive software platform designed to modernize and streamline operations for Homeowners Associations (HOAs) and community management companies. It offers a suite of digital solutions through web and mobile applications, enhancing communication, administrative tasks, and financial management. The platform caters to individual communities with its TownSq Community offering, and to management companies overseeing multiple properties with TownSq Business. For communities, TownSq provides tools for resident engagement, online payments, request management, document sharing, and amenity reservations. For management companies, it offers a unified workspace for portfolio management, advanced accounting integrations, violation tracking, and sophisticated reporting. TownSq also leverages AI to automate responses to resident requests, significantly reducing administrative burden and improving efficiency for HOA boards and property managers.

Available on: Web, iOS, Android

Pros & Cons

Pros

  • Significantly reduces administrative tasks through automation and AI.
  • Enhances communication between residents, board members, and managers.
  • Provides comprehensive tools for managing various aspects of HOA operations.
  • Offers specialized solutions for individual communities, businesses, and resale processes.
  • Highly rated by users for efficiency and ease of use.

Cons

  • Pricing details are not publicly available, requiring a demo request.
  • Requires integration into existing community processes, which may have a learning curve.

Ratings Across the Web

3.7(3 reviews)

Ratings aggregated from independent review platforms. Learn more

Key Features

AI-powered Suggested Reply for resident requestsRequest Interception for triaging homeowner questionsMobile and web applications for residents and managersOnline payments for assessments, dues, and feesMaintenance request managementDocument storage and role-based accessCommunity communication tools (announcements, events, committees)Architectural request management with real-time tracking

Pricing Plans

Free Trial

Pricing checked Jun 13, 2026

Pro (Up to 300 units)

$90 / mo

  • Announcements
  • Website (Custom Domain)
  • Group customization
  • Requests
  • Tasks and assignments
  • Web and mobile application for 1 community
  • Website builder for community with custom domain
  • Forum

Advanced (Up to 300 units)

$145 / mo

  • All Pro features
  • Audit logs
  • TownSq Business
  • Guest authorizations
  • Architectural reviews
  • Web and mobile application for 2-10 communities
  • Workspace for portfolio views, management dashboards, and community insights
  • Architectural requests and reviews

Enterprise (Up to 300 units)

Request a quote

  • All Advanced features
  • Personalized implementation team and plan
  • Fully integrated community accounting and management solution
  • Web and mobile application for more than 10 communities
  • Powered by C3
  • Integrated document management and resale processing solution

Pro (301 - 900 units)

$180 / mo

  • Announcements
  • Website (Custom Domain)
  • Group Customization
  • Requests
  • Tasks and assignments
  • Web and mobile application for 1 community
  • Website builder for community with custom domain
  • Forum

Advanced (301 - 900 units)

$290 / mo

  • All Pro features
  • Audit Logs
  • Package Control
  • Guest access control
  • Architectural reviews
  • Web and mobile application for 2-10 communities
  • TownSq Business
  • Workspace for portfolio views, management dashboards, and community insights

Enterprise (301 - 900 units)

Request a quote

  • All Advanced features
  • Personalized implementation team and plan
  • Fully integrated community accounting and management solution
  • Web and mobile application for more than 10 communities
  • Powered by C3
  • Integrated document management and resale processing solution

Pro (900+ units)

$270 / mo

  • Announcements
  • Website (Custom Domain)
  • Group Customization
  • Requests
  • Tasks and Assignments

Advanced (900+ units)

$435 / mo

  • All Pro features
  • Audit Logs
  • Package Control
  • Guest access control
  • Architectural reviews

How TownSq's pricing compares

At $145/mo, TownSq is mid-range of its 5 direct competitors ($9.99 to $299/mo across the set).

Entry paid plan, monthly. Pricing checked Jun 13, 2026.

Reviews

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TownSq FAQ

How does TownSq enhance communication within an HOA community?

TownSq enhances communication by providing a suite of digital solutions through web and mobile applications. It offers tools for resident engagement, allowing for streamlined interactions between residents, board members, and managers.

Which teams benefit most from using TownSq?

TownSq is best suited for HOA boards and property managers, as it streamlines operations and reduces administrative burdens. It also caters to management companies overseeing multiple properties with its TownSq Business offering.

How does TownSq compare to Discourse for community management?

TownSq offers a comprehensive platform specifically designed for HOA and community management, including features like online payments, request management, and financial tools. Discourse, while a community platform, does not specialize in the integrated administrative and financial aspects crucial for HOAs that TownSq provides.

What kind of administrative tasks does TownSq automate using AI?

TownSq leverages AI to automate responses to resident requests, significantly reducing the administrative burden on HOA boards and property managers. This automation improves efficiency by handling routine inquiries digitally.

How is TownSq priced?

TownSq is a paid product and does not offer a permanently free tier. Specific pricing details are not publicly available and require a demo request to obtain.

Can TownSq manage multiple properties for a management company?

Yes, TownSq offers a specialized solution called TownSq Business, designed for management companies overseeing multiple properties. This provides a unified workspace for portfolio management, advanced accounting integrations, and sophisticated reporting.

Source: townsq.io

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