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HotelRunner vs iGMS: Pricing and Ratings Compared (2026)

Entry prices and free plans as read on each vendor's pricing page, and user ratings as published on review sites, for HotelRunner and iGMS side by side. This page compares data; it is not a hands-on review.

On the data: On the data below, iGMS leads on higher user rating. We do not name an overall winner for this pair.

Data comparison compiled by Toolradar, not hand-reviewed Methodology
Data comparison 1,035 user reviews compared Pricing checked Nov 2, 2026

Short on time? Here's the quick answer

Based on published vendor pricing and features and on public review data, here's who should pick what:

HotelRunner

An all-in-one platform for hospitality businesses to manage sales, operations, and guest experiences.

Best for you if:

  • • You want comprehensive suite of tools covering sales, marketing, and operations

iGMS

Streamline vacation rental management with AI messaging, dynamic pricing, and direct booking capabilities.

Best for you if:

  • • You want reduces reply time significantly with AI automation
At a glance: HotelRunner vs iGMS
At a Glance
HotelRunner HotelRunner
iGMS iGMS
Starts at
Not published
From $20/mo, billed monthly FLEX plan
Category
Property Management Hotel Management
Property Management Channel Managers
Rating
3.8/5 Trustpilot 3.3 · G2 4.6 137 reviews 4.6/5 Trustpilot 4.5 · Capterra 4.6 · G2 4.7 898 reviews
Free plan
No No

Choose HotelRunner or iGMS?

HotelRunner

Choose HotelRunner if

  • You want comprehensive suite of tools covering sales, marketing, and operations
  • You want supports various property types including hotels, B&Bs, and vacation rentals
iGMS

Choose iGMS if

  • You want reduces reply time significantly with AI automation
  • You want increases earnings through data-backed dynamic pricing

In-Depth Analysis

HotelRunner HotelRunner

An all-in-one platform for hospitality businesses to manage sales, operations, and guest experiences.

Good value

HotelRunner's pricing for the ESSENTIAL tiers is quite competitive, especially with the 'Sell' plan at $29.95/month offering a comprehensive channel manager and booking engine.

Strengths

  • Pro: Comprehensive suite of tools covering sales, marketing, and operations.
  • Pro: Supports various property types including hotels, B&Bs, and vacation rentals.
  • Pro: Includes AI-powered automated pricing and competitor analysis.
  • Pro: User-friendly interface and mobile application for remote management.
  • Pro: Strong customer support and dedicated consultancy options.

Weaknesses

  • Con: Specific pricing details are not publicly available, requiring a demo request.
  • Con: The extensive feature set might have a learning curve for new users.
  • Con: Reliance on third-party integrations for payment systems may vary by region.

Key features

Property Management System (PMS) Guest Relationship Management (GRM) Review Center Mobile App for management HotelRunner POS Group Hotel Management

iGMS iGMS

Streamline vacation rental management with AI messaging, dynamic pricing, and direct booking capabilities.

Good value

iGMS offers a competitive pricing structure, with the FLEX plan at $20 per property/month being a solid entry point for essential management.

Strengths

  • Pro: Reduces reply time significantly with AI automation
  • Pro: Increases earnings through data-backed dynamic pricing
  • Pro: Eliminates third-party fees with direct booking functionality
  • Pro: Simplifies management of multiple properties across various platforms
  • Pro: Provides robust integrations with major booking channels

Weaknesses

  • Con: The extent of AI customization for tone and content is not fully specified.

Key features

AI-powered guest messaging and auto-replies Dynamic pricing based on market demand and 20M+ listings data Direct booking website builder with promo codes and upsells Real-time calendar synchronization across multiple channels (Airbnb, Booking.com, Vrbo, Google Vacation Rentals) Centralized inbox for all guest communications Team management and access sharing for staff, cleaners, and owners

Plans and prices: HotelRunner vs iGMS

Plans and prices of HotelRunner and iGMS, as read on each vendor's pricing page. Each plan keeps its own billing unit.
Tool Plans and prices Source
HotelRunner
  • ESSENTIAL Manage: Usage-based, one-time or minimum-commitment pricing
  • ESSENTIAL Sell: Usage-based, one-time or minimum-commitment pricing
  • ESSENTIAL Complete: Usage-based, one-time or minimum-commitment pricing
  • Advanced Automate: Custom pricing
  • Advanced Explore: Custom pricing
  • Advanced Complete: Custom pricing
hotelrunner.com/pricing read Nov 2, 2026
iGMS
  • FLEX: $20/mo, billed monthly
  • PRO: $48/mo, billed monthly
  • PRO+: $21/mo
igms.com/pricing read Oct 30, 2026

Prices as read on each vendor's own pricing page on the date shown. Plans are listed per tool and are not matched against the other tool's plans: a plan name or price in one column says nothing about the same row in the other. Details on HotelRunner pricing and iGMS pricing.

Key Takeaways

HotelRunner

  • Choose if you want an all-in-one platform for hospitality businesses to manage sales, operations, and guest experiences

iGMS

  • Higher user rating: 4.6/5 vs 3.8/5

What the data shows

On the data below, iGMS leads on higher user rating. We do not name an overall winner for this pair.

  • iGMS has the higher user rating (3.8/5 from 137 reviews for HotelRunner, 4.6/5 from 898 reviews for iGMS).
  • iGMS starts at $20/mo, billed monthly; HotelRunner has no public paid plan price on file.

Criteria: user rating (only above 20 reviews on both sides, gap of 0.2 or more), entry price (only on the same billing basis), free plan. How we rate

Frequently Asked Questions

How do HotelRunner and iGMS compare in 2026?

On the data below, iGMS leads on higher user rating. We do not name an overall winner for this pair. iGMS has the higher user rating (3.8/5 from 137 reviews for HotelRunner, 4.6/5 from 898 reviews for iGMS). iGMS starts at $20/mo, billed monthly; HotelRunner has no public paid plan price on file.

What are HotelRunner and iGMS used for?

HotelRunner: An all-in-one platform for hospitality businesses to manage sales, operations, and guest experiences. iGMS: Streamline vacation rental management with AI messaging, dynamic pricing, and direct booking capabilities.

What does HotelRunner cost vs iGMS?

HotelRunner has no public paid-plan price on file. iGMS's cheapest paid plan is FLEX at $20/mo, billed monthly. Prices read on the vendors' pricing pages, latest check Nov 2, 2026.

What's the main difference between HotelRunner and iGMS?

HotelRunner's main strength: comprehensive suite of tools covering sales, marketing, and operations. iGMS's main strength: reduces reply time significantly with AI automation.

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