HotelRunner vs Stayntouch: Pricing and Ratings Compared (2026)
Entry prices and free plans as read on each vendor's pricing page, and user ratings as published on review sites, for HotelRunner and Stayntouch side by side. This page compares data; it is not a hands-on review.
On the data: On the data below, Stayntouch leads on higher user rating. We do not name an overall winner for this pair.
Short on time? Here's the quick answer
Based on published vendor pricing and features and on public review data, here's who should pick what:
HotelRunner
An all-in-one platform for hospitality businesses to manage sales, operations, and guest experiences.
Best for you if:
- • You want comprehensive suite of tools covering sales, marketing, and operations
Stayntouch
Re-imagining the guest and staff experience with a cloud-native hotel management platform.
Best for you if:
- • You want enhances guest experience with mobile and kiosk options
| At a Glance | HotelRunner | Stayntouch |
|---|---|---|
Starts at | Not published | Not published |
Category | Property Management Hotel Management | Hotel Management Revenue Management |
Rating | 3.8/5 Trustpilot 3.3 · G2 4.6 137 reviews | 4.5/5 Capterra 4.6 · G2 4.4 152 reviews |
Free plan | No | No |
Watch out for | n/a | Add-on module costs |
Choose HotelRunner or Stayntouch?
Choose HotelRunner if
- You want comprehensive suite of tools covering sales, marketing, and operations
- You want supports various property types including hotels, B&Bs, and vacation rentals
- You work in property management, not hotel management
Choose Stayntouch if
- You want enhances guest experience with mobile and kiosk options
- You want increases revenue through automated upsells and optimized room pricing
- You work in hotel management, not property management
In-Depth Analysis
HotelRunner
An all-in-one platform for hospitality businesses to manage sales, operations, and guest experiences.
HotelRunner's pricing for the ESSENTIAL tiers is quite competitive, especially with the 'Sell' plan at $29.95/month offering a comprehensive channel manager and booking engine.
Strengths
- Pro: Comprehensive suite of tools covering sales, marketing, and operations.
- Pro: Supports various property types including hotels, B&Bs, and vacation rentals.
- Pro: Includes AI-powered automated pricing and competitor analysis.
- Pro: User-friendly interface and mobile application for remote management.
- Pro: Strong customer support and dedicated consultancy options.
Weaknesses
- Con: Specific pricing details are not publicly available, requiring a demo request.
- Con: The extensive feature set might have a learning curve for new users.
- Con: Reliance on third-party integrations for payment systems may vary by region.
Key features
Stayntouch
Re-imagining the guest and staff experience with a cloud-native hotel management platform.
The pricing for Stayntouch is opaque, requiring users to 'Request Pricing' for both the 'Stayntouch PMS' and 'Stayntouch 2.0' tiers.
Watch out
Add-on module costs
Strengths
- Pro: Enhances guest experience with mobile and kiosk options
- Pro: Increases revenue through automated upsells and optimized room pricing
- Pro: Boosts staff productivity and operational efficiency
- Pro: Offers robust multi-property management capabilities
- Pro: Provides extensive integrations without additional costs
Weaknesses
- Con: Specific pricing details are not publicly available and require a demo or quote
- Con: Requires integration with existing hotel infrastructure for full benefits
Key features
Plans and prices: HotelRunner vs Stayntouch
| Tool | Plans and prices | Source |
|---|---|---|
| HotelRunner |
| hotelrunner.com/pricing read Nov 2, 2026 |
| Stayntouch |
| stayntouch.com/pricing read Oct 1, 2026 |
Prices as read on each vendor's own pricing page on the date shown. Plans are listed per tool and are not matched against the other tool's plans: a plan name or price in one column says nothing about the same row in the other. Details on HotelRunner pricing and Stayntouch pricing.
Key Takeaways
HotelRunner
- Choose if you want an all-in-one platform for hospitality businesses to manage sales, operations, and guest experiences
Stayntouch
- Higher user rating: 4.5/5 vs 3.8/5
What the data shows
On the data below, Stayntouch leads on higher user rating. We do not name an overall winner for this pair.
- Stayntouch has the higher user rating (3.8/5 from 137 reviews for HotelRunner, 4.5/5 from 152 reviews for Stayntouch).
Criteria: user rating (only above 20 reviews on both sides, gap of 0.2 or more), entry price (only on the same billing basis), free plan. How we rate
Frequently Asked Questions
How do HotelRunner and Stayntouch compare in 2026?
On the data below, Stayntouch leads on higher user rating. We do not name an overall winner for this pair. Stayntouch has the higher user rating (3.8/5 from 137 reviews for HotelRunner, 4.5/5 from 152 reviews for Stayntouch).
What are HotelRunner and Stayntouch used for?
HotelRunner: An all-in-one platform for hospitality businesses to manage sales, operations, and guest experiences. Stayntouch: Re-imagining the guest and staff experience with a cloud-native hotel management platform.
What does HotelRunner cost vs Stayntouch?
HotelRunner has no public paid-plan price on file. Stayntouch has no public paid-plan price on file. Prices read on the vendors' pricing pages, latest check Nov 2, 2026.
What's the main difference between HotelRunner and Stayntouch?
HotelRunner's main strength: comprehensive suite of tools covering sales, marketing, and operations. Stayntouch's main strength: enhances guest experience with mobile and kiosk options.