Huntress vs PagerDuty: Which is Better in 2026?
Choosing between Huntress and PagerDuty comes down to understanding what each tool does best. This comparison breaks down the key differences so you can make an informed decision based on your specific needs, not marketing claims.
Bottom line: PagerDuty wins this matchup. Our overall Incident Management pick is Better Uptime. Our free Incident Management pick is Uptime Kuma. Pick Huntress if you need security.
Short on time? Here's the quick answer
We've tested both tools. Here's who should pick what:
Huntress
Managed security for small businesses
Best for you if:
- • You want mSP security platform
- • You want threat detection
PagerDuty
Orchestrate incident detection, response, and reviews
Best for you if:
- • You want a free tier before you commit
- • You want industry leader
- • You want many integrations
| At a Glance | Huntress | PagerDuty |
|---|---|---|
Starts at | Custom | FreeFree tier available |
Best For | Security | Incident Management |
Rating | 4.9/5 | 4.5/5 |
Free plan | No | Yes |
Choose Huntress or PagerDuty?
Choose Huntress if
Managed security for small businesses
- You want mSP security platform
- You want threat detection
- Your work is security-shaped, not incident management-shaped
Choose PagerDuty if
Orchestrate incident detection, response, and reviews
- You want a free tier before you commit
- You want industry leader
- You want many integrations
- Your work is incident management-shaped, not security-shaped
| Feature | Huntress | PagerDuty |
|---|---|---|
| Pricing Model | Paid | Freemium |
| User Rating | ★4.9/5 920 reviews | ★4.5/5 1,192 reviews |
| Categories | SecuritySecurity Monitoring | Incident ManagementDevOps |
In-Depth Analysis
Huntress
Managed security for small businesses
Huntress's pricing structure, being entirely custom and requiring minimums (like 50 endpoints for Managed EDR), suggests it's designed for larger small businesses or MSPs rather than individual small businesses.
Watch out
50 endpoint minimum for Managed EDR
Strengths
- +MSP security platform
- +Threat detection
- +Human analysis
- +Good for SMBs
- +Easy deployment
Weaknesses
- -MSP focused
- -Per-endpoint pricing
- -Limited for enterprise
- -Feature gaps
- -Better for partners
Key features
PagerDuty
Orchestrate incident detection, response, and reviews
PagerDuty's pricing starts generously with a Free tier for small teams, but quickly becomes expensive for growing organizations.
Watch out
Overage fees for international notifications
Strengths
- +Industry leader
- +Many integrations
- +AI features
Weaknesses
- -Expensive
- -Complex for small teams
Key features
Pricing: Huntress vs PagerDuty
| Plan | Huntress | PagerDuty |
|---|---|---|
| Tier 1 | Custom Managed EDR | $0 Free |
| Tier 2 | Custom Managed ITDR | $21/user/month Professional |
| Tier 3 | Custom Managed SIEM | $41/user/month Business |
| Tier 4 | N/A | Custom Enterprise |
Pricing verified from each vendor's public pricing page. Compare in detail on Huntress pricing and PagerDuty pricing.
Who Should Use What?
On a budget?
PagerDuty has a free tier. Huntress is paid only.
Go with: PagerDuty
Want the highest-rated option?
Huntress: 4.9/5 (920 reviews). PagerDuty: 4.5/5 (1,192 reviews).
Go with: Huntress
Value user reviews?
Huntress: 920 reviews (4.9/5). PagerDuty: 1,192 reviews (4.5/5).
Go with: PagerDuty
3 Questions to Help You Decide
What's your budget?
Huntress is paid. PagerDuty is freemium. PagerDuty lets you start free.
What's your use case?
Huntress is a security tool. PagerDuty is in incident management. Pick the category that matches your needs.
How important are ratings?
Huntress is rated higher: 4.9/5 vs 4.5/5.
Key Takeaways
PagerDuty
- Larger review base (1,192 reviews)
- Free tier available
- Our pick for this comparison
Huntress
- Higher user rating: 4.9/5 vs 4.5/5
- Better fit for security
The Bottom Line
PagerDuty wins this matchup. Our overall Incident Management pick is Better Uptime. Our free Incident Management pick is Uptime Kuma.
Frequently Asked Questions
Is Huntress or PagerDuty better?
PagerDuty is rated in our evaluation. Huntress is paid and PagerDuty is freemium.
What are Huntress and PagerDuty used for?
Huntress: Managed security for small businesses. PagerDuty: Orchestrate incident detection, response, and reviews.
What does Huntress cost vs PagerDuty?
Huntress is a paid tool. PagerDuty is freemium (free tier + paid plans). Visit their websites for detailed pricing.