IT Glue vs Tettra: Which is Better in 2026?
Choosing between IT Glue and Tettra comes down to understanding what each tool does best. This comparison breaks down the key differences so you can make an informed decision based on your specific needs, not marketing claims.
Short on time? Here's the quick answer
We've tested both tools. Here's who should pick what:
IT Glue
The gold standard for IT documentation, enabling MSPs to track, find, and know everything in under 30 seconds.
Best for you if:
- • You need documentation features specifically
- • Centralizes and structures IT documentation for MSPs.
- • Automates SOP generation and documentation with AI.
Tettra
Team knowledge management with AI
Best for you if:
- • You need knowledge base features specifically
- • Tettra is a knowledge management platform for internal wikis
- • It organizes company knowledge with AI-powered search and suggestions
| At a Glance |  IT Glue |  Tettra |
|---|---|---|
Starts at | $29/user*/moBasic | $8.33/user/monthScaling |
Best For | Documentation | Knowledge Base |
Rating | - | - |
Choose IT Glue or Tettra?
Choose IT Glue if
The gold standard for IT documentation, enabling MSPs to track, find, and know everything in under 30 seconds.
- Significantly reduces manual documentation effort through AI automation.
- Improves security with features like Password Safe and policy enforcement.
- Enhances efficiency and troubleshooting with centralized, structured documentation and integrations.
- Your work is documentation-shaped, not knowledge base-shaped
Choose Tettra if
Team knowledge management with AI
- Knowledge management
- Slack integration
- AI features
- Your work is knowledge base-shaped, not documentation-shaped
| Feature | IT Glue | Tettra |
|---|---|---|
| Pricing Model | Paid | Paid |
| User Rating | ★4.7/5 982 reviews | ★4.4/5 235 reviews |
| Categories | DocumentationPassword Managers | Knowledge BaseDocumentation |
In-Depth Analysis
IT Glue
The gold standard for IT documentation, enabling MSPs to track, find, and know everything in under 30 seconds.
Strengths
- +Significantly reduces manual documentation effort through AI automation.
- +Improves security with features like Password Safe and policy enforcement.
- +Enhances efficiency and troubleshooting with centralized, structured documentation and integrations.
- +Provides comprehensive visibility into IT environments through various auto-documentation features.
- +Streamlines client reporting with automated QBRs and executive summaries.
Weaknesses
- -Primarily targeted at Managed Service Providers (MSPs), which might limit its applicability for other IT teams.
- -The extensive integration with Kaseya products might imply a preference or deeper functionality for users within the Kaseya ecosystem.
Key features
Tettra
Team knowledge management with AI
Strengths
- +Knowledge management
- +Slack integration
- +AI features
- +Active development
- +Fair pricing
Weaknesses
- -Limited features
- -Per-user pricing
- -Better alternatives exist
- -Learning curve
- -Support varies
Key features
Pricing: IT Glue vs Tettra
| Plan | IT Glue | Tettra |
|---|---|---|
| Tier 1 | $29/user* Basic | Free Free |
| Tier 2 | $38/user* SELECT | $8.33 user/month Scaling |
| Tier 3 | $44/user* ENTERPRISE | N/A |
Pricing verified from each vendor's public pricing page. Compare in detail on IT Glue pricing and Tettra pricing.
Who Should Use What?
On a budget?
Both are paid. Compare plans on their websites.
Go with: Tettra
Want the highest-rated option?
Neither has user reviews yet.
Go with: IT Glue
Value user reviews?
Neither has user reviews yet.
Go with: Tettra
3 Questions to Help You Decide
What's your budget?
Both are paid. Pricing won't help you decide here.
What's your use case?
IT Glue is a documentation tool. Tettra is in knowledge base. Pick the category that matches your needs.
How important are ratings?
Neither has user reviews yet.
Key Takeaways
Tettra
- Our pick for this comparison
IT Glue
- Higher user rating: 4.7/5 vs 4.4/5
- Larger review base (982 reviews)
- Better fit for documentation
The Bottom Line
Tettra is our pick.
Frequently Asked Questions
Is IT Glue or Tettra better?
Tettra is rated in our evaluation. Both are paid.
What are IT Glue and Tettra used for?
IT Glue: The gold standard for IT documentation, enabling MSPs to track, find, and know everything in under 30 seconds.. Tettra: Team knowledge management with AI.
What does IT Glue cost vs Tettra?
IT Glue is a paid tool. Tettra is a paid tool. Visit their websites for detailed pricing.