Is IT Glue worth the price?
IT Glue's pricing, starting at $29/user for Basic and going up to $44/user for Enterprise, appears to be on the higher side compared to some competitors, especially given the per-user model.
While it offers extensive features even in the Basic tier, the significant jump in integration limits between tiers feels restrictive. This pricing is best suited for MSPs who highly value a comprehensive, purpose-built documentation platform and are willing to pay a premium for it.
Pricing Plans
Basic
$29 / user*
Everything in all plans, plus:
- One integration
- One-way PSA/CRM sync
SELECT
$38 / user*
Everything in all plans, plus:
- Two integrations
- Two-way PSA/CRM sync
ENTERPRISE
$44 / user*
Everything in all plans, plus:
- Unlimited integrations
- Two-way PSA/CRM sync
Included in all plans
- Unlimited organizations
- Unlimited documentation
- Unlimited Lite Users access
- One-way RMM sync
- GlueConnect
- IT Glue asset template library
- Vault
- Password Safe
Hidden Costs & Gotchas
Per-user pricing scales quickly
Limited integrations on lower tiers
Potential for RMM sync limitations
Which Plan Do You Need?
MSPs needing robust documentation
Teams prioritizing IT Glue ecosystem
Organizations with complex IT environments
How IT Glue Compares to Competitors
Compared to alternatives like Hudu, which often offers more flexible licensing (e.g., per-server or self-hosted options) and a lower entry point, IT Glue's per-user model can become expensive quickly for larger teams. While IT Glue is considered the 'gold standard,' its premium pricing reflects this market position, making it pricier than newer, feature-rich competitors that might start around $10-20 per user.
IT Glue Pricing FAQ
How much does IT Glue cost?
IT Glue starts at $29/user/month on the Basic plan. It offers 3 paid tiers ranging from $29/user/month up to $44/user/month.
Does IT Glue have a free plan?
IT Glue does not offer a permanent free plan. Paid plans are required from day one.
What is the cheapest IT Glue paid plan?
The cheapest paid plan for IT Glue is "Basic" at $29/user/month. Key features include: Unlimited organizations, Unlimited documentation, Unlimited Lite Users access.
Is there a cheaper alternative to IT Glue?
Yes. Popular alternatives to IT Glue include GitBook, ReadMe, Mintlify, Archbee. Free alternatives include GitBook, ReadMe, Mintlify. Compare them side-by-side on Toolradar.
How much does IT Glue cost for a team of 10?
For a team of 10 users on the Basic plan, IT Glue costs about $290/month, or $3,480/year. Larger teams may qualify for volume discounts on annual billing.
Cheaper alternatives to IT Glue
5 of 6 direct competitors below offer a free plan. Per-seat pricing varies up to 60% across this set.
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