Ivanti vs ServiceNow: Pricing and Ratings Compared (2026)
Entry prices and free plans as read on each vendor's pricing page, and user ratings as published on review sites, for Ivanti and ServiceNow side by side. This page compares data; it is not a hands-on review.
On the data: On the data below, ServiceNow leads on higher user rating. We do not name an overall winner for this pair.
Short on time? Here's the quick answer
Based on published vendor pricing and features and on public review data, here's who should pick what:
Ivanti
Automate IT and security workflows to innovate, not firefight, with AI-powered solutions.
Best for you if:
- • You want comprehensive suite covering ITSM, security, and asset management
ServiceNow
Digitize and automate workflows for IT, HR, and customer service
Best for you if:
- • You want enterprise IT service management
| At a Glance | Ivanti | ServiceNow |
|---|---|---|
Starts at | Not published | Not published |
Category | Security Workflow Automation | Customer Support Workflow Automation |
Rating | 4.2/5 G2 4.2 137 reviews | 4.5/5 G2 4.5 · Capterra 4.5 2,341 reviews |
Free plan | No | No |
Watch out for | n/a | Annual uplift of 5-10% on renewals |
Choose Ivanti or ServiceNow?
Choose Ivanti if
- You want comprehensive suite covering ITSM, security, and asset management
- You want AI and automation capabilities reduce manual effort and improve efficiency
- You work in security, not customer support
Choose ServiceNow if
- You want enterprise IT service management
- You want comprehensive platform
- You work in customer support, not security
In-Depth Analysis
Ivanti
Automate IT and security workflows to innovate, not firefight, with AI-powered solutions.
Strengths
- Pro: Comprehensive suite covering ITSM, security, and asset management.
- Pro: AI and automation capabilities reduce manual effort and improve efficiency.
- Pro: Single-pane view for managing endpoints and network security.
- Pro: Flexible approach to Zero Trust adoption, supporting hybrid environments.
- Pro: Highly configurable tools with visual workflow capabilities.
Weaknesses
- Con: Requires significant integration and configuration for optimal use.
- Con: The breadth of features may present a steep learning curve for new users.
Key features
ServiceNow
Digitize and automate workflows for IT, HR, and customer service
ServiceNow's Enterprise pricing is expensive, averaging around $130k/year, and is exclusively for large organizations.
Watch out
Annual uplift of 5-10% on renewals
Strengths
- Pro: Enterprise IT service management
- Pro: Comprehensive platform
- Pro: Workflow automation
- Pro: Good integrations
- Pro: Industry standard
Weaknesses
- Con: Very expensive
- Con: Complex implementation
- Con: Learning curve
- Con: Customization needs expertise
- Con: Overkill for SMBs
Key features
Plans and prices: Ivanti vs ServiceNow
| Tool | Plans and prices | Source |
|---|---|---|
| Ivanti | No plan prices on file | ivanti.com |
| ServiceNow |
| servicenow.com read Oct 5, 2026 |
Prices as read on each vendor's own pricing page on the date shown. Plans are listed per tool and are not matched against the other tool's plans: a plan name or price in one column says nothing about the same row in the other. Details on Ivanti pricing and ServiceNow pricing.
Key Takeaways
Ivanti
- Choose if you want automate IT and security workflows to innovate, not firefight, with AI-powered solutions
ServiceNow
- Higher user rating: 4.5/5 vs 4.2/5
What the data shows
On the data below, ServiceNow leads on higher user rating. We do not name an overall winner for this pair.
- ServiceNow has the higher user rating (4.2/5 from 137 reviews for Ivanti, 4.5/5 from 2,341 reviews for ServiceNow).
Criteria: user rating (only above 20 reviews on both sides, gap of 0.2 or more), entry price (only on the same billing basis), free plan. How we rate
Frequently Asked Questions
How do Ivanti and ServiceNow compare in 2026?
On the data below, ServiceNow leads on higher user rating. We do not name an overall winner for this pair. ServiceNow has the higher user rating (4.2/5 from 137 reviews for Ivanti, 4.5/5 from 2,341 reviews for ServiceNow).
What are Ivanti and ServiceNow used for?
Ivanti: Automate IT and security workflows to innovate, not firefight, with AI-powered solutions. ServiceNow: Digitize and automate workflows for IT, HR, and customer service.
What does Ivanti cost vs ServiceNow?
Ivanti has no public paid-plan price on file. ServiceNow has no public paid-plan price on file. Prices read on the vendors' pricing pages, latest check Oct 5, 2026.
What's the main difference between Ivanti and ServiceNow?
Ivanti's main strength: comprehensive suite covering ITSM, security, and asset management. ServiceNow's main strength: enterprise IT service management.