Kelpie vs Totango: Pricing and Ratings Compared (2026)
Entry prices and free plans as read on each vendor's pricing page, and user ratings as published on review sites, for Kelpie and Totango side by side. This page compares data; it is not a hands-on review.
On the data: On the data below, Kelpie leads on lower entry price; Totango leads on a free plan. We do not name an overall winner for this pair.
Short on time? Here's the quick answer
Based on published vendor pricing and features and on public review data, here's who should pick what:
Kelpie
Account health scores from your CS team's email, calendar and product usage.
Best for you if:
- • CS teams of up to 15 who want account health scores from the email and calendar they already have, with the reasoning shown
Totango
Drive customer outcomes and growth with automated success programs
Best for you if:
- • You want modular approach
| At a Glance | Kelpie | Totango |
|---|---|---|
Starts at | From $125/user/mo, billed monthly Per user plan | Free plan, paid from $199/mo, billed monthly Starter plan |
Category | Customer Success Analytics | Customer Success Analytics |
Rating | n/a | 4.3/5 G2 4.3 1,150 reviews |
Free plan | No | No |
Watch out for | n/a | Overage fees for accounts/users |
Choose Kelpie or Totango?
Choose Kelpie if
- CS teams of up to 15 who want account health scores from the email and calendar they already have, with the reasoning shown
- You want account health scores from your CS team's email, calendar and product usage
- Budget matters ($125/user/mo, billed monthly vs $199/mo, billed monthly)
Choose Totango if
- You want modular approach
- You want good for scaling
In-Depth Analysis
Kelpie
Account health scores from your CS team's email, calendar and product usage.
At $125 per user per month, Kelpie is priced at the premium end of the customer success and account health tooling market, and the single 'Everything' feature line gives buyers no way to start smaller or scale spend with team size.
Key features
Totango
Drive customer outcomes and growth with automated success programs
Totango's pricing is quite expensive, especially for SMBs.
Watch out
Overage fees for accounts/users
Strengths
- Pro: Modular approach
- Pro: Good for scaling
- Pro: Free tier available
Weaknesses
- Con: Can be complex
- Con: Steeper learning curve
Key features
Plans and prices: Kelpie vs Totango
| Tool | Plans and prices | Source |
|---|---|---|
| Kelpie |
| kelpie.pro |
| Totango |
| totango.com/pricing read Oct 3, 2026 |
Prices as read on each vendor's own pricing page on the date shown. Plans are listed per tool and are not matched against the other tool's plans: a plan name or price in one column says nothing about the same row in the other. Details on Kelpie pricing and Totango pricing.
Key Takeaways
Kelpie
- Lower entry price: $125/user/mo, billed monthly vs $199/mo, billed monthly
Totango
- Has a free plan
What the data shows
On the data below, Kelpie leads on lower entry price; Totango leads on a free plan. We do not name an overall winner for this pair.
- Only Totango has a published user rating (4.3/5 from 1,150 reviews); Kelpie has none we can show.
- Kelpie has the lower entry price: $125/user/mo, billed monthly (Per user) against $199/mo, billed monthly (Starter) for Totango.
- Only Totango has a free plan.
Criteria: user rating (only above 20 reviews on both sides, gap of 0.2 or more), entry price (only on the same billing basis), free plan. How we rate
Frequently Asked Questions
How do Kelpie and Totango compare in 2026?
On the data below, Kelpie leads on lower entry price; Totango leads on a free plan. We do not name an overall winner for this pair. Only Totango has a published user rating (4.3/5 from 1,150 reviews); Kelpie has none we can show. Kelpie has the lower entry price: $125/user/mo, billed monthly (Per user) against $199/mo, billed monthly (Starter) for Totango. Only Totango has a free plan.
What are Kelpie and Totango used for?
Kelpie: Account health scores from your CS team's email, calendar and product usage. Totango: Drive customer outcomes and growth with automated success programs.
What does Kelpie cost vs Totango?
Kelpie's cheapest paid plan is Per user at $125/user/mo, billed monthly. Totango's cheapest paid plan is Starter at $199/mo, billed monthly. Prices read on the vendors' pricing pages, latest check Oct 3, 2026.
What's the main difference between Kelpie and Totango?
Kelpie focuses on account health scores from your CS team's email, calendar and product usage. Totango's main strength: modular approach.