Level vs New Relic: Which is Better in 2026?
Choosing between Level and New Relic comes down to understanding what each tool does best. This comparison breaks down the key differences so you can make an informed decision based on your specific needs, not marketing claims.
Short on time? Here's the quick answer
We've tested both tools. Here's who should pick what:
Level
Reinventing remote monitoring and management for modern IT teams.
Best for you if:
- • You need monitoring features specifically
- • Modern RMM platform for unified IT management.
- • Automates complex IT tasks across diverse operating systems.
New Relic
Full-stack observability with 50+ monitoring capabilities
Best for you if:
- • You need DevOps features specifically
- • Full-stack observability platform with APM, infrastructure monitoring, and logs
- • Generous free tier: 100GB/month data ingest + 1 full-access user
| At a Glance |  Level |  New Relic |
|---|---|---|
Starts at | FreeFree tier available | FreeFree tier available |
Best For | Monitoring | DevOps |
Rating | - | 4.4/5 |
Choose Level or New Relic?
Choose Level if
Reinventing remote monitoring and management for modern IT teams.
- Significantly reduces manual IT workload through comprehensive automation
- Offers seamless and secure remote access across various operating systems
- Provides a unified platform for multiple IT management functions
- Your work is monitoring-shaped, not DevOps-shaped
Choose New Relic if
Full-stack observability with 50+ monitoring capabilities
- Generous free tier
- Full-stack observability
- AI insights
- Your work is DevOps-shaped, not monitoring-shaped
| Feature | Level | New Relic |
|---|---|---|
| Pricing Model | Freemium | Freemium |
| User Rating | No ratings yet | ★4.4/5 780 reviews |
| Categories | MonitoringAutomation | DevOpsAnalytics |
In-Depth Analysis
Level
Reinventing remote monitoring and management for modern IT teams.
Strengths
- +Significantly reduces manual IT workload through comprehensive automation
- +Offers seamless and secure remote access across various operating systems
- +Provides a unified platform for multiple IT management functions
- +Transparent 'pay-as-you-grow' pricing model
- +Continuously updated with new features and improvements
Weaknesses
- -Specific details on advanced security compliance certifications are not explicitly listed
- -The extent of third-party integrations beyond a public API is not detailed
Key features
New Relic
Full-stack observability with 50+ monitoring capabilities
Strengths
- +Generous free tier
- +Full-stack observability
- +AI insights
Weaknesses
- -Complex to set up
- -Data can be expensive
Key features
Pricing: Level vs New Relic
| Plan | Level | New Relic |
|---|---|---|
| Tier 1 | Free Free | Free Free |
| Tier 2 | $2 per endpoint, per month Pay-as-you-grow | $10 Standard |
| Tier 3 | Contact us Enterprise | $349 Pro |
| Tier 4 | N/A | Enterprise |
Pricing verified from each vendor's public pricing page. Compare in detail on Level pricing and New Relic pricing.
Who Should Use What?
On a budget?
Both are freemium. Compare plans on their websites.
Go with: Level
Want the highest-rated option?
New Relic is rated 4.4/5. Level has no ratings yet.
Go with: New Relic
Value user reviews?
Level: no ratings yet. New Relic: 780 reviews (4.4/5).
Go with: New Relic
3 Questions to Help You Decide
What's your budget?
Both are freemium. Pricing won't help you decide here.
What's your use case?
Level is a monitoring tool. New Relic is in DevOps. Pick the category that matches your needs.
How important are ratings?
New Relic is rated 4.4/5; Level has no ratings yet.
Key Takeaways
New Relic
- Free tier available
- Our pick for this comparison
Level
- Better fit for monitoring
The Bottom Line
New Relic is our pick.
Frequently Asked Questions
Is Level or New Relic better?
New Relic is rated in our evaluation. Both are freemium.
What are Level and New Relic used for?
Level: Reinventing remote monitoring and management for modern IT teams.. New Relic: Full-stack observability with 50+ monitoring capabilities.
What does Level cost vs New Relic?
Level is freemium (free tier + paid plans). New Relic is freemium (free tier + paid plans). Visit their websites for detailed pricing.