Line vs Trengo: Pricing and Ratings Compared (2026)
Entry prices and free plans as read on each vendor's pricing page, and user ratings as published on review sites, for Line and Trengo side by side. This page compares data; it is not a hands-on review.
On the data: On the data below, Line leads on lower entry price. We do not name an overall winner for this pair.
Short on time? Here's the quick answer
Based on published vendor pricing and features and on public review data, here's who should pick what:
Line
Answer phone, email, social, and WhatsApp messages from one team inbox
Best for you if:
- • UK businesses that need a phone number and shared inbox for calls, texts, WhatsApp, and email
Trengo
All-in-one customer engagement platform
| At a Glance | Line | Trengo |
|---|---|---|
Starts at | From $4/mo, billed monthly Starter plan | From $299/mo, billed monthly Boost plan |
Category | Customer Support Help Desk | Customer Support Communication |
Rating | n/a | 4.3/5 G2 4.4 · Capterra 4.1 272 reviews |
Free plan | No | No |
Watch out for | Starter limited to 2 seats | Broadcasting and voice calling are separate paid add-ons |
Choose Line or Trengo?
Choose Line if
- UK businesses that need a phone number and shared inbox for calls, texts, WhatsApp, and email
- You want to answer phone, email, social, and WhatsApp messages from one team inbox
- Budget matters ($4/mo, billed monthly vs $299/mo, billed monthly)
Choose Trengo if
- You need customer support features specifically.
In-Depth Analysis
Line
Answer phone, email, social, and WhatsApp messages from one team inbox
Line's pricing is very fair for small teams, with a $4 Starter tier that is generous for basic shared inbox and call features, but the jump to $19 for Pro with only 10 seats and limited integrations feels expensive relative to the feature set.
Watch out
Starter limited to 2 seats
Key features
Trengo
All-in-one customer engagement platform
Trengo's pricing looks simple on the surface, two published plans at €299/month (Boost) and €499/month (Pro), but the real cost is in the add-ons.
Watch out
Broadcasting and voice calling are separate paid add-ons
Strengths
- Pro: Excellent WhatsApp integration
- Pro: Good team collaboration
- Pro: Easy automation setup
Weaknesses
- Con: Can get expensive with many channels
- Con: Analytics are basic
- Con: Mobile app needs improvement
Key features
Plans and prices: Line vs Trengo
| Tool | Plans and prices | Source |
|---|---|---|
| Line |
| useline.io/pricing |
| Trengo |
| trengo.com/pricing read Oct 23, 2026 |
Prices as read on each vendor's own pricing page on the date shown. Plans are listed per tool and are not matched against the other tool's plans: a plan name or price in one column says nothing about the same row in the other. Details on Line pricing and Trengo pricing.
Key Takeaways
Line
- Lower entry price: $4/mo, billed monthly vs $299/mo, billed monthly
Trengo
- Worth considering for customer support
What the data shows
On the data below, Line leads on lower entry price. We do not name an overall winner for this pair.
- Only Trengo has a published user rating (4.3/5 from 272 reviews); Line has none we can show.
- Line has the lower entry price: $4/mo, billed monthly (Starter) against $299/mo, billed monthly (Boost) for Trengo.
Criteria: user rating (only above 20 reviews on both sides, gap of 0.2 or more), entry price (only on the same billing basis), free plan. How we rate
Frequently Asked Questions
How do Line and Trengo compare in 2026?
On the data below, Line leads on lower entry price. We do not name an overall winner for this pair. Only Trengo has a published user rating (4.3/5 from 272 reviews); Line has none we can show. Line has the lower entry price: $4/mo, billed monthly (Starter) against $299/mo, billed monthly (Boost) for Trengo.
What are Line and Trengo used for?
Line: Answer phone, email, social, and WhatsApp messages from one team inbox. Trengo: All-in-one customer engagement platform.
What does Line cost vs Trengo?
Line's cheapest paid plan is Starter at $4/mo, billed monthly. Trengo's cheapest paid plan is Boost at $299/mo, billed monthly. Prices read on the vendors' pricing pages, latest check Oct 23, 2026.
What's the main difference between Line and Trengo?
Line focuses on answer phone, email, social, and WhatsApp messages from one team inbox. Trengo's main strength: excellent WhatsApp integration.
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