New Relic vs Papertrail: Pricing and Ratings Compared (2026)
Entry prices and free plans as read on each vendor's pricing page, and user ratings as published on review sites, for New Relic and Papertrail side by side. This page compares data; it is not a hands-on review.
On the data: On the data below, Papertrail leads on lower entry price. We do not name an overall winner for this pair.
Short on time? Here's the quick answer
Based on published vendor pricing and features and on public review data, here's who should pick what:
New Relic
Full-stack observability with 50+ monitoring capabilities
Best for you if:
- • You want generous free tier
Papertrail
Real-time log aggregation and analysis for DevOps
Best for you if:
- • You want very simple to use
| At a Glance | New Relic | Papertrail |
|---|---|---|
Starts at | Free plan, paid from $10/mo Standard plan | Free plan, paid from $7/mo, billed monthly Pro plan |
Category | Monitoring DevOps | Monitoring Log Management |
Rating | 4.4/5 G2 4.4 · Capterra 4.5 783 reviews | 4.4/5 G2 4.4 51 reviews |
Free plan | Yes | Yes |
Watch out for | Data ingest overages at $0.40/GB (Standard) | Overage fees for exceeding data limits |
Choose New Relic or Papertrail?
Choose New Relic if
- You want generous free tier
- You want full-stack observability
Choose Papertrail if
- You want very simple to use
- You want fast search
- Budget matters ($7/mo, billed monthly vs $10/mo)
In-Depth Analysis
New Relic
Full-stack observability with 50+ monitoring capabilities
New Relic's freemium model is generous, offering 100 GB/month and a full platform user for free.
Watch out
Data ingest overages at $0.40/GB (Standard)
Strengths
- Pro: Generous free tier
- Pro: Full-stack observability
- Pro: AI insights
Weaknesses
- Con: Complex to set up
- Con: Data can be expensive
Key features
Papertrail
Real-time log aggregation and analysis for DevOps
Papertrail's pricing is fair, especially with a generous free tier and a competitive Pro plan at $7/month for 1GB.
Watch out
Overage fees for exceeding data limits
Strengths
- Pro: Very simple to use
- Pro: Fast search
- Pro: Affordable
Weaknesses
- Con: Limited analysis features
- Con: Search window limits
- Con: Not for advanced use cases
Key features
Plans and prices: New Relic vs Papertrail
| Tool | Plans and prices | Source |
|---|---|---|
| New Relic |
| newrelic.com/pricing read Oct 25, 2026 |
| Papertrail |
| papertrail.com/plans read Oct 29, 2026 |
Prices as read on each vendor's own pricing page on the date shown. Plans are listed per tool and are not matched against the other tool's plans: a plan name or price in one column says nothing about the same row in the other. Details on New Relic pricing and Papertrail pricing.
Key Takeaways
New Relic
- Choose if you want full-stack observability with 50+ monitoring capabilities
Papertrail
- Lower entry price: $7/mo, billed monthly vs $10/mo
What the data shows
On the data below, Papertrail leads on lower entry price. We do not name an overall winner for this pair.
- User ratings are within 0.2 points (4.4/5 from 783 reviews for New Relic, 4.4/5 from 51 reviews for Papertrail).
- Papertrail has the lower entry price: $7/mo, billed monthly (Pro) against $10/mo (Standard) for New Relic.
- Both have a free plan.
Criteria: user rating (only above 20 reviews on both sides, gap of 0.2 or more), entry price (only on the same billing basis), free plan. How we rate
Frequently Asked Questions
How do New Relic and Papertrail compare in 2026?
On the data below, Papertrail leads on lower entry price. We do not name an overall winner for this pair. User ratings are within 0.2 points (4.4/5 from 783 reviews for New Relic, 4.4/5 from 51 reviews for Papertrail). Papertrail has the lower entry price: $7/mo, billed monthly (Pro) against $10/mo (Standard) for New Relic. Both have a free plan.
What are New Relic and Papertrail used for?
New Relic: Full-stack observability with 50+ monitoring capabilities. Papertrail: Real-time log aggregation and analysis for DevOps.
What does New Relic cost vs Papertrail?
New Relic's cheapest paid plan is Standard at $10/mo; it also has a free plan. Papertrail's cheapest paid plan is Pro at $7/mo, billed monthly; it also has a free plan. Prices read on the vendors' pricing pages, latest check Oct 29, 2026.
What's the main difference between New Relic and Papertrail?
New Relic's main strength: generous free tier. Papertrail's main strength: very simple to use.