New Relic vs Uptime.com: Pricing and Ratings Compared (2026)
Entry prices and free plans as read on each vendor's pricing page, and user ratings as published on review sites, for New Relic and Uptime.com side by side. This page compares data; it is not a hands-on review.
On the data: On the data below, New Relic leads on a free plan; Uptime.com leads on lower entry price. We do not name an overall winner for this pair.
Short on time? Here's the quick answer
Based on published vendor pricing and features and on public review data, here's who should pick what:
New Relic
Full-stack observability with 50+ monitoring capabilities
Best for you if:
- • You want a free tier before you commit
Uptime.com
Ensure your website and services are always available and performing optimally.
Best for you if:
- • You want unmatched visibility into service availability
| At a Glance | New Relic | Uptime.com |
|---|---|---|
Starts at | Free plan, paid from $10/mo Standard plan | From $9/mo, billed monthly Website Monitoring plan |
Category | Monitoring DevOps | Monitoring DevOps |
Rating | 4.4/5 G2 4.4 · Capterra 4.5 783 reviews | 4.6/5 G2 4.6 · Capterra 4.7 450 reviews |
Free plan | Yes | No |
Watch out for | Data ingest overages at $0.40/GB (Standard) | n/a |
Choose New Relic or Uptime.com?
Choose New Relic if
- You want a free tier before you commit
- You want generous free tier
- You want full-stack observability
Choose Uptime.com if
- You want unmatched visibility into service availability
- You want empowers engineering, operations, and SRE teams
- Budget matters ($9/mo, billed monthly vs $10/mo)
In-Depth Analysis
New Relic
Full-stack observability with 50+ monitoring capabilities
New Relic's freemium model is generous, offering 100 GB/month and a full platform user for free.
Watch out
Data ingest overages at $0.40/GB (Standard)
Strengths
- Pro: Generous free tier
- Pro: Full-stack observability
- Pro: AI insights
Weaknesses
- Con: Complex to set up
- Con: Data can be expensive
Key features
Uptime.com
Ensure your website and services are always available and performing optimally.
Uptime.com's Website Monitoring tier at $9/month is very competitive and offers a generous feature set for the price, especially with unlimited group checks and users.
Strengths
- Pro: Unmatched visibility into service availability.
- Pro: Empowers engineering, operations, and SRE teams.
- Pro: Helps maintain high uptime for essential services.
Weaknesses
- Con: There is no free tier and the cheapest paid plan starts around 20 dollars per month, making it notably more expensive than budget alternatives like UptimeRobot that offer a free plan and paid tiers costing a fraction as much for comparable monitor counts.
- Con: Reviewers repeatedly cite complex configuration and a steep learning curve during initial setup, so getting checks, transaction tests, and alerting fully dialed in takes more effort than lighter-weight monitoring tools.
- Con: Transaction and synthetic checks are capped by a 60-second timeout, which users found hard to work around for longer multi-step testing flows that cannot be split into separate tests.
- Con: Users report false alarms and an excessive volume of notifications, along with weak or missing recovery and plan-change alerts, which can create alert fatigue and confusion.
Key features
Plans and prices: New Relic vs Uptime.com
| Tool | Plans and prices | Source |
|---|---|---|
| New Relic |
| newrelic.com/pricing read Oct 25, 2026 |
| Uptime.com |
| uptime.com/pricing read Oct 31, 2026 |
Prices as read on each vendor's own pricing page on the date shown. Plans are listed per tool and are not matched against the other tool's plans: a plan name or price in one column says nothing about the same row in the other. Details on New Relic pricing and Uptime.com pricing.
Key Takeaways
New Relic
- Has a free plan
Uptime.com
- Lower entry price: $9/mo, billed monthly vs $10/mo
What the data shows
On the data below, New Relic leads on a free plan; Uptime.com leads on lower entry price. We do not name an overall winner for this pair.
- User ratings are within 0.2 points (4.4/5 from 783 reviews for New Relic, 4.6/5 from 450 reviews for Uptime.com).
- Uptime.com has the lower entry price: $9/mo, billed monthly (Website Monitoring) against $10/mo (Standard) for New Relic.
- Only New Relic has a free plan.
Criteria: user rating (only above 20 reviews on both sides, gap of 0.2 or more), entry price (only on the same billing basis), free plan. How we rate
Frequently Asked Questions
How do New Relic and Uptime.com compare in 2026?
On the data below, New Relic leads on a free plan; Uptime.com leads on lower entry price. We do not name an overall winner for this pair. User ratings are within 0.2 points (4.4/5 from 783 reviews for New Relic, 4.6/5 from 450 reviews for Uptime.com). Uptime.com has the lower entry price: $9/mo, billed monthly (Website Monitoring) against $10/mo (Standard) for New Relic. Only New Relic has a free plan.
What are New Relic and Uptime.com used for?
New Relic: Full-stack observability with 50+ monitoring capabilities. Uptime.com: Ensure your website and services are always available and performing optimally.
What does New Relic cost vs Uptime.com?
New Relic's cheapest paid plan is Standard at $10/mo; it also has a free plan. Uptime.com's cheapest paid plan is Website Monitoring at $9/mo, billed monthly. Prices read on the vendors' pricing pages, latest check Oct 31, 2026.
What's the main difference between New Relic and Uptime.com?
New Relic's main strength: generous free tier. Uptime.com's main strength: unmatched visibility into service availability.