Ooma vs Phone.com: Pricing and Ratings Compared (2026)
Entry prices and free plans as read on each vendor's pricing page, and user ratings as published on review sites, for Ooma and Phone.com side by side. This page compares data; it is not a hands-on review.
On the data: On the data below, Ooma leads on higher user rating. We do not name an overall winner for this pair.
Short on time? Here's the quick answer
Based on published vendor pricing and features and on public review data, here's who should pick what:
Ooma
Intelligent communications solutions for business and home, made simple.
Best for you if:
- • You want comprehensive feature set for business communication needs
Phone.com
Seamlessly manage business calls, texts, video, and voicemail from any device, anywhere.
Best for you if:
- • You want separates personal and business calls with a dedicated business number
| At a Glance | Ooma | Phone.com |
|---|---|---|
Starts at | Not published | From $18/user/mo, billed monthly Basic plan |
Category | Communication Video Conferencing | Communication Video Conferencing |
Rating | 4.5/5 G2 4.5 134 reviews | 3.6/5 Capterra 3.6 · G2 3.5 107 reviews |
Free plan | No | No |
Watch out for | n/a | Potential for additional feature add-ons. |
Choose Ooma or Phone.com?
Choose Ooma if
- You want comprehensive feature set for business communication needs
- You want offers both business and home phone solutions
Choose Phone.com if
- You want separates personal and business calls with a dedicated business number
- You want offers a wide range of features comparable to enterprise systems at an affordable price
In-Depth Analysis
Ooma
Intelligent communications solutions for business and home, made simple.
Strengths
- Pro: Comprehensive feature set for business communication needs.
- Pro: Offers both business and home phone solutions.
- Pro: Includes options for POTS line replacement.
- Pro: Provides 24x7 customer support.
- Pro: Easy installation for business phone systems.
Weaknesses
- Con: Home phone service requires hardware purchase.
- Con: Some home phone plans have monthly service fees in addition to taxes and fees.
- Con: Business plans are priced per user, per month.
Key features
Phone.com
Seamlessly manage business calls, texts, video, and voicemail from any device, anywhere.
Phone.com's Basic tier at $18/month per user is on the higher side for a basic offering in the VoIP market, especially considering the lack of detailed features provided for this price point.
Watch out
Potential for additional feature add-ons.
Strengths
- Pro: Separates personal and business calls with a dedicated business number.
- Pro: Offers a wide range of features comparable to enterprise systems at an affordable price.
- Pro: Provides 24/7 expert customer support.
- Pro: Scalable to accommodate businesses from startups to large enterprises.
- Pro: Easy and quick setup without requiring special hardware.
Weaknesses
- Con: Business SMS requires registration and additional fees due to carrier requirements.
- Con: International calling needs to be enabled by support and may require a pre-payment.
- Con: Fair use restrictions apply to voice, text, and video on all plans.
Key features
Plans and prices: Ooma vs Phone.com
| Tool | Plans and prices | Source |
|---|---|---|
| Ooma | No plan prices on file | ooma.com/pro |
| Phone.com |
| phone.com/pricing read Oct 7, 2026 |
Prices as read on each vendor's own pricing page on the date shown. Plans are listed per tool and are not matched against the other tool's plans: a plan name or price in one column says nothing about the same row in the other. Details on Ooma pricing and Phone.com pricing.
Key Takeaways
Ooma
- Higher user rating: 4.5/5 vs 3.6/5
Phone.com
- Choose if you want seamlessly manage business calls, texts, video, and voicemail from any device, anywhere
What the data shows
On the data below, Ooma leads on higher user rating. We do not name an overall winner for this pair.
- Ooma has the higher user rating (4.5/5 from 134 reviews for Ooma, 3.6/5 from 107 reviews for Phone.com).
- Phone.com starts at $18/user/mo, billed monthly; Ooma has no public paid plan price on file.
Criteria: user rating (only above 20 reviews on both sides, gap of 0.2 or more), entry price (only on the same billing basis), free plan. How we rate
Frequently Asked Questions
How do Ooma and Phone.com compare in 2026?
On the data below, Ooma leads on higher user rating. We do not name an overall winner for this pair. Ooma has the higher user rating (4.5/5 from 134 reviews for Ooma, 3.6/5 from 107 reviews for Phone.com). Phone.com starts at $18/user/mo, billed monthly; Ooma has no public paid plan price on file.
What are Ooma and Phone.com used for?
Ooma: Intelligent communications solutions for business and home, made simple. Phone.com: Seamlessly manage business calls, texts, video, and voicemail from any device, anywhere.
What does Ooma cost vs Phone.com?
Ooma has no public paid-plan price on file. Phone.com's cheapest paid plan is Basic at $18/user/mo, billed monthly. Prices read on the vendors' pricing pages, latest check Oct 7, 2026.
What's the main difference between Ooma and Phone.com?
Ooma's main strength: comprehensive feature set for business communication needs. Phone.com's main strength: separates personal and business calls with a dedicated business number.