Phone.com
UnclaimedSeamlessly manage business calls, texts, video, and voicemail from any device, anywhere.
Visit WebsiteReviews onG2Capterra
104 reviews trackedThe Bottom Line
Entry price
Paid plans only
Biggest pro
Separates personal and business calls with a dedicated business number.
Biggest con
Business SMS requires registration and additional fees due to carrier requirements.
TL;DR - Phone.com
- Provides a unified VoIP platform for business calls, texts, video, and voicemail.
- Offers a dedicated business phone number accessible from any device, anywhere.
- Feature-rich and scalable solution with 24/7 support, designed for cost-effectiveness and ease of use.
Pricing: Paid only
Best for: Enterprises & pros
3.6/5 across review platforms
What is Phone.com?
Phone.com provides a comprehensive VoIP business phone service and phone system designed for businesses of all sizes, from startups to enterprises. It offers a unified platform for managing calls, texts, video meetings, and voicemails, allowing users to separate personal and business communications. The service is accessible from any device, ensuring business continuity and flexibility for remote or on-the-go teams.
The platform aims to be cost-effective and feature-rich, providing advanced capabilities typically found in big-enterprise phone systems without the complexity or high cost. Key benefits include a dedicated business phone number (local, toll-free, or vanity), 24/7 expert support, and scalability to accommodate business growth. Phone.com simplifies setup, eliminates the need for special hardware, and integrates with existing devices, making it an accessible solution for small businesses looking to professionalize their communication.
Available on: Web, iOS, Android
Pros & Cons
Pros
- Separates personal and business calls with a dedicated business number.
- Offers a wide range of features comparable to enterprise systems at an affordable price.
- Provides 24/7 expert customer support.
- Scalable to accommodate businesses from startups to large enterprises.
- Easy and quick setup without requiring special hardware.
Cons
- Business SMS requires registration and additional fees due to carrier requirements.
- International calling needs to be enabled by support and may require a pre-payment.
- Fair use restrictions apply to voice, text, and video on all plans.
Ratings Across the Web
3.6(104 reviews)
Ratings aggregated from independent review platforms. Learn more
Preview
Key Features
Business Phone Number (local, toll-free, vanity)Business SMSVideo MeetingsVoicemail to EmailCall RoutingFax from PhoneConference CallingDial-by-Name Directory
Pricing Plans
Free TrialBasic
$18 / month per user
How Phone.com's pricing compares
At $18/mo, Phone.com is mid-range of its 3 direct competitors ($15 to $30/mo across the set).
Entry paid plan, monthly.
Reviews
3.6/5
Across 104 verified user reviews on Capterra, G2
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Phone.com FAQ
What is Phone.com?
Phone.com is a VoIP business phone service and system that allows businesses to manage calls, texts, video meetings, and voicemails from a single platform. It provides a dedicated business phone number and a suite of communication features accessible from any device, anywhere.
How much does Phone.com cost?
Phone.com's business phone system pricing plans start as low as $18 per month per user for the Basic plan when billed monthly. Annual billing offers a 17% saving. There are also add-on premium features like ProSIM ($10/month, first month free) and Live Answer-Connect, which incur additional costs.
Is Phone.com free?
No, Phone.com is not free. It is a paid service with plans starting from $18 per month per user. However, it offers a 30-day money-back guarantee on user fees.
Who is Phone.com for?
Phone.com is designed for businesses of all sizes, from startups and small businesses to growing teams and enterprises. It is particularly beneficial for those looking to separate personal and business communications, professionalize their phone system, and enable flexible work from any device or location.
Source: phone.com