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Rosie vs Smith.ai: Pricing and Ratings Compared (2026)

Entry prices and free plans as read on each vendor's pricing page, and user ratings as published on review sites, for Rosie and Smith.ai side by side. This page compares data; it is not a hands-on review.

On the data: On the data below, Rosie leads on lower entry price; Smith.ai leads on a free plan. We do not name an overall winner for this pair.

Data comparison compiled by Toolradar, not hand-reviewed Methodology
Data comparison 139 user reviews compared Pricing checked Nov 1, 2026

Short on time? Here's the quick answer

Based on published vendor pricing and features and on public review data, here's who should pick what:

Rosie

24/7 AI answering service that captures leads and books appointments

Best for you if:

  • • You want ensures no business calls are missed, even outside of operating hours

Smith.ai

24/7 AI and live agents for calls, leads, and scheduling

Best for you if:

  • • You want a free tier before you commit
At a glance: Rosie vs Smith.ai
At a Glance
Rosie Rosie
Smith.ai Smith.ai
Starts at
From $49/mo, billed monthly Professional plan
Free plan, paid from $150/mo, billed monthly Pro plan
Category
Customer Support AI Assistants
Customer Support AI Assistants
Rating
n/a 4.9/5 G2 4.9 · Capterra 4.9 · SourceForge 5.0 139 reviews
Free plan
No Yes
Watch out for
Overage fees for exceeding minute limits Extra calls beyond the plan cost $3.00 each on Free and $2.10 to $2.50 each on paid plans

Choose Rosie or Smith.ai?

Rosie

Choose Rosie if

  • You want ensures no business calls are missed, even outside of operating hours
  • You want frees up staff time by handling routine inquiries and filtering unwanted calls
  • Budget matters ($49/mo, billed monthly vs $150/mo, billed monthly)
Smith.ai

Choose Smith.ai if

  • You want a free tier before you commit
  • You want ensures 24/7 call coverage, eliminating missed opportunities
  • You want combines AI efficiency with human empathy for superior caller experience

In-Depth Analysis

Rosie Rosie

24/7 AI answering service that captures leads and books appointments

Good value

Rosie's pricing is fair for small to medium businesses, with the Professional tier at $49 offering a good entry point.

Watch out

Overage fees for exceeding minute limits

Strengths

  • Pro: Ensures no business calls are missed, even outside of operating hours.
  • Pro: Frees up staff time by handling routine inquiries and filtering unwanted calls.
  • Pro: Provides consistent and accurate information to callers based on business training.
  • Pro: Offers a mobile app for convenient lead management and real-time updates.
  • Pro: Easy setup process by scanning website or Google Business Profile.

Weaknesses

  • Con: Calendar integrations are limited to higher-tier plans.
  • Con: Reliance on AI may not suit businesses requiring highly nuanced human interaction for all calls.

Key features

24/7 AI call answering Business-specific AI training Appointment booking and scheduling Spam and sales call filtering Instant text/email notifications for leads Website texting for lead capture

Smith.ai Smith.ai

24/7 AI and live agents for calls, leads, and scheduling

Fair value

Smith.ai's AI Receptionist starts free (25 real calls a month, then $3.00 per call), and Pro starts at $150/month for 75 calls, about $2 per call, dropping to about $1.67 per call at 300 calls.

Watch out

Extra calls beyond the plan cost $3.00 each on Free and $2.10 to $2.50 each on paid plans

Strengths

  • Pro: Ensures 24/7 call coverage, eliminating missed opportunities.
  • Pro: Combines AI efficiency with human empathy for superior caller experience.
  • Pro: Significantly reduces costs compared to hiring an in-house receptionist.
  • Pro: Automates lead qualification and appointment scheduling, saving staff time.
  • Pro: Offers deep integrations with existing business tools for seamless workflows.

Weaknesses

  • Con: Custom integrations and advanced AI optimization are primarily exclusive to annual plans.
  • Con: Monthly plans have unused calls expire and incur overage charges.
  • Con: AI-only scheduling is limited to integrated calendars, requiring live agents for other platforms.

Key features

24/7 intelligent call handling by AI and live agents Lead qualification based on custom criteria New lead intake with business-specific questions Call transfers to designated destinations Live agent handoff for complex or unexpected scenarios AI scheduling with integrated calendars

Plans and prices: Rosie vs Smith.ai

Plans and prices of Rosie and Smith.ai, as read on each vendor's pricing page. Each plan keeps its own billing unit.
Tool Plans and prices Source
Rosie
  • Professional: $49/mo, billed monthly
  • Scale: $149/mo, billed monthly
  • Growth: $299/mo, billed monthly
  • Custom: Custom pricing
heyrosie.com/pricing read Oct 24, 2026
Smith.ai
  • Free: Free
  • Pro: $150/mo, billed monthly
  • Enterprise: Custom pricing
smith.ai/pricing/ai-receptionist read Nov 1, 2026

Prices as read on each vendor's own pricing page on the date shown. Plans are listed per tool and are not matched against the other tool's plans: a plan name or price in one column says nothing about the same row in the other. Details on Rosie pricing and Smith.ai pricing.

Key Takeaways

Rosie

  • Lower entry price: $49/mo, billed monthly vs $150/mo, billed monthly

Smith.ai

  • Has a free plan

What the data shows

On the data below, Rosie leads on lower entry price; Smith.ai leads on a free plan. We do not name an overall winner for this pair.

  • Only Smith.ai has a published user rating (4.9/5 from 139 reviews); Rosie has none we can show.
  • Rosie has the lower entry price: $49/mo, billed monthly (Professional) against $150/mo, billed monthly (Pro) for Smith.ai.
  • Only Smith.ai has a free plan.

Criteria: user rating (only above 20 reviews on both sides, gap of 0.2 or more), entry price (only on the same billing basis), free plan. How we rate

Frequently Asked Questions

How do Rosie and Smith.ai compare in 2026?

On the data below, Rosie leads on lower entry price; Smith.ai leads on a free plan. We do not name an overall winner for this pair. Only Smith.ai has a published user rating (4.9/5 from 139 reviews); Rosie has none we can show. Rosie has the lower entry price: $49/mo, billed monthly (Professional) against $150/mo, billed monthly (Pro) for Smith.ai. Only Smith.ai has a free plan.

What are Rosie and Smith.ai used for?

Rosie: 24/7 AI answering service that captures leads and books appointments. Smith.ai: 24/7 AI and live agents for calls, leads, and scheduling.

What does Rosie cost vs Smith.ai?

Rosie's cheapest paid plan is Professional at $49/mo, billed monthly. Smith.ai's cheapest paid plan is Pro at $150/mo, billed monthly; it also has a free plan. Prices read on the vendors' pricing pages, latest check Nov 1, 2026.

What's the main difference between Rosie and Smith.ai?

Rosie's main strength: ensures no business calls are missed, even outside of operating hours. Smith.ai's main strength: ensures 24/7 call coverage, eliminating missed opportunities.

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