Shopmonkey vs Tekmetric: Which is Better in 2026?
Choosing between Shopmonkey and Tekmetric comes down to understanding what each tool does best. This comparison breaks down the key differences so you can make an informed decision based on your specific needs, not marketing claims.
Bottom line: Shopmonkey is our overall pick for CRM workflows. Pick Tekmetric if you need practice management.
Short on time? Here's the quick answer
We've tested both tools. Here's who should pick what:
Shopmonkey
The all-in-one cloud-based software for managing and growing auto repair businesses.
Best for you if:
- • You need CRM features specifically
- • All-in-one cloud-based software for auto repair shop management.
- • Streamlines workflows, estimates, invoicing, payments, and customer communication.
Tekmetric
Cloud-based platform for auto repair shop management, payments, and customer engagement.
Best for you if:
- • You need practice management features specifically
- • All-in-one cloud platform for auto repair shop management.
- • Integrates shop operations, payment processing, and customer marketing.
| At a Glance |  Shopmonkey |  Tekmetric |
|---|---|---|
Starts at | Contact us/moTalk to Us | $199/month/moStart |
Best For | CRM | Practice Management |
Rating | - | - |
Choose Shopmonkey or Tekmetric?
Choose Shopmonkey if
The all-in-one cloud-based software for managing and growing auto repair businesses.
- All-in-one solution eliminates need for multiple plugins or integrations
- Cloud-based access allows management from anywhere, on any device
- Intuitive and easy-to-use interface for all shop personnel
- Your work is CRM-shaped, not practice management-shaped
Choose Tekmetric if
Cloud-based platform for auto repair shop management, payments, and customer engagement.
- Consolidates multiple business functions into one platform, reducing reliance on disconnected tools.
- Offers integrated payment solutions to speed up cash flow and automate reconciliation.
- Includes marketing features to help retain customers and generate repeat business.
- Your work is practice management-shaped, not CRM-shaped
| Feature | Shopmonkey | Tekmetric |
|---|---|---|
| Pricing Model | Paid | Paid |
| User Rating | ★4.5/5 669 reviews | ★4.9/5 564 reviews |
| Categories | CRMInvoicing | Practice ManagementPayment Processing |
In-Depth Analysis
Shopmonkey
The all-in-one cloud-based software for managing and growing auto repair businesses.
Strengths
- +All-in-one solution eliminates need for multiple plugins or integrations
- +Cloud-based access allows management from anywhere, on any device
- +Intuitive and easy-to-use interface for all shop personnel
- +Enhances customer communication and trust through digital tools
- +Powerful reporting provides deep insights into business performance
Weaknesses
- -No free tier or trial explicitly mentioned
- -Specific pricing details are not publicly available on the website
Key features
Tekmetric
Cloud-based platform for auto repair shop management, payments, and customer engagement.
Strengths
- +Consolidates multiple business functions into one platform, reducing reliance on disconnected tools.
- +Offers integrated payment solutions to speed up cash flow and automate reconciliation.
- +Includes marketing features to help retain customers and generate repeat business.
- +Provides unlimited users and repair orders across all plans.
- +Supports multi-location businesses with specialized features.
Weaknesses
- -No free trial explicitly mentioned, only a demo.
- -Pricing can be significant for smaller shops, starting at $199/month.
- -Advanced features like two-way texting and real-time dashboards are only available in higher-tier plans.
Key features
Pricing: Shopmonkey vs Tekmetric
| Plan | Shopmonkey | Tekmetric |
|---|---|---|
| Tier 1 | Contact us Talk to Us | $199/month Start |
| Tier 2 | N/A | $179/month Start (Annual) |
| Tier 3 | N/A | $349/month Grow |
| Tier 4 | N/A | $309/month Grow (Annual) |
| Tier 5 | N/A | $439/month Scale |
| Tier 6 | N/A | $409/month Scale (Annual) |
| Tier 7 | N/A | Contact us Enterprise |
| Tier 8 | N/A | $70 per month per shop Multi-Shop Add-on |
| Tier 9 | N/A | $39 per month per shop Tire Suite Add-on |
| Tier 10 | N/A | $345 per month per shop Marketing Add-on |
Pricing verified from each vendor's public pricing page. Compare in detail on Shopmonkey pricing and Tekmetric pricing.
Who Should Use What?
On a budget?
Both are paid. Compare plans on their websites.
Go with: Shopmonkey
Want the highest-rated option?
Neither has user reviews yet.
Go with: Shopmonkey
Value user reviews?
Neither has user reviews yet.
Go with: Shopmonkey
3 Questions to Help You Decide
What's your budget?
Both are paid. Pricing won't help you decide here.
What's your use case?
Shopmonkey is a CRM tool. Tekmetric is in practice management. Pick the category that matches your needs.
How important are ratings?
Neither has user reviews yet.
Key Takeaways
Shopmonkey
- Larger review base (669 reviews)
- Our pick for this comparison
Tekmetric
- Higher user rating: 4.9/5 vs 4.5/5
- Better fit for practice management
The Bottom Line
Shopmonkey is our pick.
Frequently Asked Questions
Is Shopmonkey or Tekmetric better?
Shopmonkey is rated in our evaluation. Both are paid.
What are Shopmonkey and Tekmetric used for?
Shopmonkey: The all-in-one cloud-based software for managing and growing auto repair businesses.. Tekmetric: Cloud-based platform for auto repair shop management, payments, and customer engagement..
What does Shopmonkey cost vs Tekmetric?
Shopmonkey is a paid tool. Tekmetric is a paid tool. Visit their websites for detailed pricing.