Shopmonkey vs Tekmetric: Which is Better in 2026?
Choosing between Shopmonkey and Tekmetric comes down to understanding what each tool does best. This comparison breaks down the key differences so you can make an informed decision based on your specific needs, not marketing claims.
Bottom line: Shopmonkey wins this matchup. Hubspot Marketing is our overall Marketing pick. Hubspot Marketing is our free Marketing pick. Pick Tekmetric if you need practice management.
Short on time? Here's the quick answer
Based on published vendor pricing and features and on public review data, here's who should pick what:
Shopmonkey
The all-in-one cloud-based software for managing and growing auto repair businesses.
Best for you if:
- • You want all-in-one solution eliminates need for multiple plugins or integrations
Tekmetric
Cloud-based platform for auto repair shop management, payments, and customer engagement.
Best for you if:
- • You want consolidates multiple business functions into one platform, reducing reliance on disconnected tools
| At a Glance | Shopmonkey | Tekmetric |
|---|---|---|
Starts at | Custom | $39/mo Tire Suite Add-on |
Category | CRM Invoicing | Practice Management Payment Processing |
Rating | 4.3/5 G2 4.6 · SourceForge 2.0 411 reviews | 4.8/5 G2 4.9 · Capterra 4.7 611 reviews |
Free plan | No | No |
Watch out for | n/a | Add-ons for multi-shop, tires, marketing |
Choose Shopmonkey or Tekmetric?
Choose Shopmonkey if
- You want all-in-one solution eliminates need for multiple plugins or integrations
- You want cloud-based access allows management from anywhere, on any device
- You work in CRM, not practice management
Choose Tekmetric if
- You want consolidates multiple business functions into one platform, reducing reliance on disconnected tools
- You want offers integrated payment solutions to speed up cash flow and automate reconciliation
- You work in practice management, not CRM
In-Depth Analysis
Shopmonkey
The all-in-one cloud-based software for managing and growing auto repair businesses.
This approach often indicates a higher price point tailored to specific business needs, potentially making it expensive for smaller operations.
Strengths
- Pro: All-in-one solution eliminates need for multiple plugins or integrations
- Pro: Cloud-based access allows management from anywhere, on any device
- Pro: Intuitive and easy-to-use interface for all shop personnel
- Pro: Enhances customer communication and trust through digital tools
- Pro: Powerful reporting provides deep insights into business performance
Weaknesses
- Con: No free tier or trial explicitly mentioned
- Con: Specific pricing details are not publicly available on the website
Key features
Tekmetric
Cloud-based platform for auto repair shop management, payments, and customer engagement.
Tekmetric's pricing is on the higher side compared to some basic shop management software, with the 'Start' tier at $199/month.
Watch out
Add-ons for multi-shop, tires, marketing
Strengths
- Pro: Consolidates multiple business functions into one platform, reducing reliance on disconnected tools.
- Pro: Offers integrated payment solutions to speed up cash flow and automate reconciliation.
- Pro: Includes marketing features to help retain customers and generate repeat business.
- Pro: Provides unlimited users and repair orders across all plans.
- Pro: Supports multi-location businesses with specialized features.
Weaknesses
- Con: No free trial explicitly mentioned, only a demo.
- Con: Pricing can be significant for smaller shops, offering paid tiers.
- Con: Advanced features like two-way texting and real-time dashboards are only available in higher-tier plans.
Key features
Pricing: Shopmonkey vs Tekmetric
| Plan | Shopmonkey | Tekmetric |
|---|---|---|
| Tier 1 | Contact us Talk to Us | $199/month Start |
| Tier 2 | N/A | $179/month Start (Annual) |
| Tier 3 | N/A | $349/month Grow |
| Tier 4 | N/A | $309/month Grow (Annual) |
| Tier 5 | N/A | $439/month Scale |
| Tier 6 | N/A | $409/month Scale (Annual) |
| Tier 7 | N/A | Contact us Enterprise |
| Tier 8 | N/A | $70 per month per shop Multi-Shop Add-on |
| Tier 9 | N/A | $39 per month per shop Tire Suite Add-on |
| Tier 10 | N/A | $345 per month per shop Marketing Add-on |
Pricing verified from each vendor's public pricing page. Compare in detail on Shopmonkey pricing and Tekmetric pricing.
Key Takeaways
Shopmonkey
- Our pick for this comparison
Tekmetric
- Higher user rating: 4.8/5 vs 4.3/5
- Larger review base (611 reviews)
- Better fit for practice management
The Bottom Line
Shopmonkey wins this matchup. Hubspot Marketing is our overall Marketing pick. Hubspot Marketing is our free Marketing pick.
Frequently Asked Questions
Is Shopmonkey or Tekmetric better in 2026?
Shopmonkey wins this matchup. Hubspot Marketing is our overall Marketing pick. Hubspot Marketing is our free Marketing pick. Pick Shopmonkey for CRM workflows (main strength: all-in-one solution eliminates need for multiple plugins or integrations). Pick Tekmetric for practice management workflows (main strength: consolidates multiple business functions into one platform, reducing reliance on disconnected tools).
What are Shopmonkey and Tekmetric used for?
Shopmonkey: The all-in-one cloud-based software for managing and growing auto repair businesses. Tekmetric: Cloud-based platform for auto repair shop management, payments, and customer engagement.
What does Shopmonkey cost vs Tekmetric?
Shopmonkey pricing is on their site. Tekmetric's paid plans start at $39/mo (Tire Suite Add-on).
What's the main difference between Shopmonkey and Tekmetric?
Shopmonkey's main strength: all-in-one solution eliminates need for multiple plugins or integrations. Tekmetric's main strength: consolidates multiple business functions into one platform, reducing reliance on disconnected tools.