Shopmonkey

Name: Shopmonkey
Brand: Shopmonkey
Rating: 4.3 (411 reviews)

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The all-in-one cloud-based software for managing and growing auto repair businesses.

Paid plans only

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4.3 (411 across the web)

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Reviews on SourceForge G2

411 reviews tracked

The Bottom Line

Updated Nov 1, 2026

Price: Paid plans only. Compare plans

Key facts

All-in-one cloud-based software for auto repair shop management.
Streamlines workflows, estimates, invoicing, payments, and customer communication.
Provides powerful reporting and CRM tools to boost efficiency and profitability.

Pros

All-in-one solution eliminates need for multiple plugins or integrations
Cloud-based access allows management from anywhere, on any device
Intuitive and easy-to-use interface for all shop personnel
Enhances customer communication and trust through digital tools
Powerful reporting provides deep insights into business performance

Cons

No free tier or trial explicitly mentioned
Specific pricing details are not publicly available on the website

What is Shopmonkey?

Shopmonkey is a comprehensive, cloud-based shop management software designed specifically for auto repair businesses, including tire shops, quick lubes, heavy-duty repair, and detailing shops. It provides an all-in-one solution to streamline operations, manage workflows, and enhance customer communication. The platform helps shops manage their entire workflow from anywhere, offering tools for creating lightning-fast estimates and invoices, processing payments, and integrating with QuickBooks. It also includes robust CRM functionalities like digital inspections, appointment management with reminders, and built-in marketing tools to attract and retain customers. Shopmonkey aims to improve efficiency, boost profitability, and provide a 360-degree view of shop performance for single or multi-location businesses. Shopmonkey is built for ease of use, making it intuitive for all shop roles, from technicians to owners. It emphasizes speed, dependability, and world-class customer support, including advanced data migration and enterprise onboarding services, to ensure a smooth transition and ongoing success for its users.

Available on: Web

Data compiled by Toolradar Pricing checked Nov 1, 2026 · How we evaluate

Source shopmonkey.io

Ratings Across the Web

4.3 (411 reviews)

Shopmonkey holds an aggregate rating of 4.3 out of 5 from 411 reviews across SourceForge and G2, last checked September 17, 2026.

SourceForge 1 reviews

2/5

G2 410 reviews

4.6/5

Ratings aggregated from independent review platforms. Learn more

Preview

Key Features

Real-time workflow management with drag-and-drop functionality
Customizable job cards and labels for tailored workflows
Integrated messaging for customer and team communication
Digital estimates and invoices sent via text or email
Secure online and in-person payment processing, including Buy Now, Pay Later
QuickBooks integration for customer, sales, and inventory sync
Digital vehicle inspections with photos and videos for upsells
Automated appointment scheduling, confirmations, and reminders

Pricing Plans

Pricing checked Nov 1, 2026. Source: shopmonkey.io/pricing, read Nov 1, 2026

Shopmonkey plans and prices, checked November 2026
Plan	Price	Details
Talk to Us	Contact us	Centralized Customer Comms Universal Search Canned Services +9 more Show less Workflow Management Payments Unlimited Quotes and Invoices SMS and Email Shop Reporting Industry-Standard Security Data Migration Service Activity History U.S.-Based Support Team

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Is Shopmonkey worth the price?

Fair value

It's best suited for established auto repair businesses that require a comprehensive solution and are prepared for a custom, likely premium, investment.

Full Shopmonkey pricing: every plan, hidden costs and alternatives

Shopmonkey by the numbers

Shopmonkey compared with 243 Invoicing tools on Toolradar, as of Nov 2026
Metric	Shopmonkey	Peer median	Position (1 is best)
Free plan	No	34% have one	n/a
Listed as an alternative to	13 tools	3	#26 of 243 (joint)
User rating	4.3/5 (across the web, 411 ratings)	4.4/5	#93 of 151 (joint) tools with 20+ reviews

Listed as an alternative to: #31 on 2026-10-16 to #26 on 2026-11-02 (rank among 243 tools, 1 is best).

Each position is counted among the tools that have data for that row, as noted under it. All Invoicing data · How we compute this. Advertising and placement fees are not inputs to any position.

Cite this: Toolradar, “Shopmonkey by the numbers”, Nov 2026.

Reviews

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4.3/5

Across 411 verified user reviews on G2, SourceForge

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Best Shopmonkey Alternatives

Top alternatives based on features, pricing, and user needs.

AutoLeap Paid

All-in-one shop management software designed to help auto repair businesses grow and operate efficiently.

4.8

Tekmetric Paid

Cloud-based platform for auto repair shop management, payments, and customer engagement.

4.8

Shopware Paid

The ecommerce platform uniting B2B features, flexibility, open-source freedom, and AI intelligence.

4.2

Mitchell 1 Freemium

Comprehensive automotive repair and shop management solutions for professionals.

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Still deciding?

Most buyers shortlist 2 or 3 tools before committing. Pull a side-by-side comparison or browse the full alternatives shortlist below.

Shopmonkey vs AutoLeap Head-to-head: features, pricing, who wins Shopmonkey vs Tekmetric Head-to-head: features, pricing, who wins Shopmonkey vs Shopware Head-to-head: features, pricing, who wins

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Shopmonkey FAQ

How does Shopmonkey facilitate communication between the shop and its customers?

Shopmonkey includes integrated messaging capabilities, allowing shops to communicate with customers directly within the platform. This enables sending estimates, providing updates on vehicle status, and answering customer questions via text or email.

Can Shopmonkey manage operations for multiple auto repair shop locations?

Yes, Shopmonkey provides a 360-degree view across locations, enabling management of every job, technician, and parts order from a single platform, whether operating one shop or a multi-shop enterprise.

What specific reporting features does Shopmonkey offer to help analyze shop performance?

Shopmonkey offers various reports such as the End of Day report for key operational metrics, All Payments report for auditing transactions, All Invoices report for tracking invoicing and technician progress, and Sales Summary & Cost Trend Reports to understand profitability by efficiency, parts, and supplies.

How does Shopmonkey assist with managing inventory for different types of repair shops?

Shopmonkey allows shops to always know what's in their inventory and easily track purchase orders. This functionality is tailored for various shop types, including tire shops to manage tire inventory and quick lube shops for general inventory management.

Does Shopmonkey integrate with accounting software for financial management?

Yes, Shopmonkey can connect with QuickBooks accounts. This integration allows for importing customer data, exporting sales information, and synchronizing shop inventory to streamline financial processes.

What tools does Shopmonkey provide to help auto repair shops increase their average repair order (ARO)?

Shopmonkey helps increase ARO through digital inspections, allowing shops to upsell services and build customer trust by sending detailed vehicle inspections via email or text using its mobile app.

Source: shopmonkey.io

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