Sprig vs Okendo: Which Should You Choose in 2026?
Choosing between Sprig and Okendo comes down to understanding what each tool does best. This comparison breaks down the key differences so you can make an informed decision based on your specific needs, not marketing claims.
Short on time? Here's the quick answer
We've tested both tools. Here's who should pick what:
Sprig
In-product user research platform
Best for you if:
- • You want the higher-rated option (8.0/10 vs 7.3/10)
- • You need user research features specifically
- • Sprig is a product research platform for in-product surveys
- • It collects user feedback at key moments in the product experience
Okendo
Turn shoppers into Superfans with a comprehensive customer marketing platform for Shopify brands.
Best for you if:
- • You need loyalty programs features specifically
- • Comprehensive customer marketing platform for Shopify brands.
- • Offers reviews, loyalty, quizzes, referrals, and surveys to boost LTV.
| At a Glance |  Okendo | |
|---|---|---|
Price | Paid | Paid |
Best For | User Research | Loyalty Programs |
Rating | 80/100 | 73/100 |
| Feature | Sprig | Okendo |
|---|---|---|
| Pricing Model | Paid | Paid |
| Editorial Score | 80 | 73 |
| Community Rating | No ratings yet | No ratings yet |
| Total Reviews | 0 | 0 |
| Community Upvotes | 0 | 0 |
| Categories | User ResearchProduct Analytics | Loyalty ProgramsSurvey Tools |
Understanding the Differences
Both Sprig and Okendo solve similar problems, but they approach them differently.Sprig positions itself as "in-product user research platform" while Okendofocuses on "turn shoppers into superfans with a comprehensive customer marketing platform for shopify brands.". These differences matter depending on what you're trying to accomplish.
When to Choose Sprig
Sprig makes sense if you're looking for a comprehensive paid solution. With a score of 80/100, it's our top pick in this comparison.
When to Choose Okendo
Okendo is worth considering if you need a professional-grade tool.
Who Should Use What?
Bootstrapped or small team?
Neither is free, but both have their value. Test them both and see which clicks.
We'd pick: Okendo
Growing fast?
Your team doubled last quarter and you need tools that won't break when you add 50 more people. Sprig handles scale better in our testing.
We'd pick: Sprig
Enterprise with complex needs?
You need SSO, compliance certifications, and a support team that picks up the phone. Sprig is built for organizations like yours.
We'd pick: Sprig
Still not sure? Answer these 3 questions
How much can you spend?
Both are paid tools. If money isn't the issue, go with Sprig—it scored higher.
Do you care what other users think?
Both have similar review counts. Read a few before you commit.
Expert opinion or crowd wisdom?
Our team rated Sprig higher (80/100). But the community has upvoted Okendo more (0 votes). Pick your source of truth.
Key Takeaways
What Sprig Does Better
- Higher overall score (80/100)
- Our recommendation for most use cases
Consider Okendo If
- Its specific features better match your workflow
- You prefer its interface or design approach
The Bottom Line
If we had to pick one, we'd go with Sprig (80/100). But the honest answer is that "better" depends on your situation. Sprig scores higher in our analysis, but Okendo might be the right choice if its specific strengths align with what you need most. Take advantage of free trials to test both before committing.
Frequently Asked Questions
Is Sprig or Okendo better?
Based on our analysis, Sprig scores higher with 80/100. Sprig ispaid while Okendo is paid. The best choice depends on your specific needs and budget. We recommend testing both with free trials if available.
Can I switch from Sprig to Okendo easily?
Migration difficulty varies. Check if both tools support data export/import in compatible formats. Some tools offer migration assistance or have integration partners who can help with the transition.
Do Sprig and Okendo offer free trials?
Most software in this category offers free trials or free tiers. Sprig is paid with potential trial.Okendo is paid with potential trial. Visit their websites for current trial offers.