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Troop Messenger vs Mattermost: Which is Better in 2026?

Choosing between Troop Messenger and Mattermost comes down to understanding what each tool does best. This comparison breaks down the key differences so you can make an informed decision based on your specific needs, not marketing claims.

Bottom line: Troop Messenger wins this matchup. Our overall Team Chat pick is Microsoft Teams. Our free Team Chat pick is Zoho Cliq 7.0. Pick Mattermost if you need communication.

··Methodology
Editor reviewed0 verified reviews comparedPricing checked Sep 2026

Short on time? Here's the quick answer

We've tested both tools. Here's who should pick what:

Troop Messenger

AI-first team collaboration and instant messaging app for enterprises.

Best for you if:

  • You want team communication platform
  • You want self-hosted option available

Mattermost

Open-source team collaboration platform

Best for you if:

  • You want open source Slack alternative
  • You want self-hostable
At a Glance
Troop MessengerTroop Messenger
MattermostMattermost
Starts at
FreeFree tier available
FreeFree tier available
Best For
Team ChatCommunication
Rating
4.7/54.3/5
Free plan
Yes Yes

Choose Troop Messenger or Mattermost?

Troop Messenger

Choose Troop Messenger if

AI-first team collaboration and instant messaging app for enterprises.

  • You want team communication platform
  • You want self-hosted option available
  • Budget matters (Free vs Free)
  • Your work is team chat-shaped, not communication-shaped
Mattermost

Choose Mattermost if

Open-source team collaboration platform

  • You want open source Slack alternative
  • You want self-hostable
  • Your work is communication-shaped, not team chat-shaped
FeatureTroop MessengerMattermost
Pricing ModelFreemiumFreemium
User Rating
4.7/5
126 reviews
4.3/5
604 reviews
Categories
Team ChatVideo Conferencing
CommunicationTeam Chat

In-Depth Analysis

Troop MessengerTroop Messenger

AI-first team collaboration and instant messaging app for enterprises.

Starts at Free
Good value

Troop Messenger's pricing is quite competitive, especially the Enterprise tier at $1/user/month, which is very generous for its feature set.

Watch out

Potential overage fees for cloud storage beyond 1TB.

Strengths

  • +Team communication platform
  • +Self-hosted option available
  • +Enterprise security features
  • +File sharing and collaboration
  • +On-premise deployment option

Weaknesses

  • -Smaller user base than Slack
  • -Feature set still growing
  • -App ecosystem limited
  • -Migration from other tools needed
  • -Less third-party integrations

Key features

Team messagingFile sharingAudio/video callsScreen sharingSelf-hosted optionEnterprise features

MattermostMattermost

Open-source team collaboration platform

Starts at Free
Good value

Mattermost's pricing is fair, offering a generous Free tier for small teams.

Strengths

  • +Open source Slack alternative
  • +Self-hostable
  • +Good for compliance
  • +No per-user cloud cost
  • +Customizable

Weaknesses

  • -Less polished than Slack
  • -Smaller integration library
  • -Self-hosting required for best value
  • -Learning curve
  • -Community smaller

Key features

Team collaborationSelf-hostedChannelsIntegrationsDevOpsOpen source

Pricing: Troop Messenger vs Mattermost

PlanTroop MessengerMattermost
Tier 1
$2.5
Premium
Free
Free
Tier 2
$1
Enterprise
$10
Professional
Tier 3
Custom
Superior
Custom
Enterprise

Pricing verified from each vendor's public pricing page. Compare in detail on Troop Messenger pricing and Mattermost pricing.

Who Should Use What?

On a budget?

Both are freemium. Compare plans on their websites.

Go with: Troop Messenger

Want the highest-rated option?

Troop Messenger: 4.7/5 (126 reviews). Mattermost: 4.3/5 (604 reviews).

Go with: Troop Messenger

Value user reviews?

Troop Messenger: 126 reviews (4.7/5). Mattermost: 604 reviews (4.3/5).

Go with: Mattermost

3 Questions to Help You Decide

1

What's your budget?

Both are freemium. Pricing won't help you decide here.

2

What's your use case?

Troop Messenger is a team chat tool. Mattermost is in communication. Pick the category that matches your needs.

3

How important are ratings?

Troop Messenger is rated higher: 4.7/5 vs 4.3/5.

Key Takeaways

Troop Messenger

  • Higher user rating: 4.7/5 vs 4.3/5
  • Free tier available
  • Our pick for this comparison

Mattermost

  • Larger review base (604 reviews)
  • Better fit for communication

The Bottom Line

Troop Messenger wins this matchup. Our overall Team Chat pick is Microsoft Teams. Our free Team Chat pick is Zoho Cliq 7.0.

Frequently Asked Questions

Is Troop Messenger or Mattermost better?

Troop Messenger is rated in our evaluation. Both are freemium.

What are Troop Messenger and Mattermost used for?

Troop Messenger: AI-first team collaboration and instant messaging app for enterprises.. Mattermost: Open-source team collaboration platform.

What does Troop Messenger cost vs Mattermost?

Troop Messenger is freemium (free tier + paid plans). Mattermost is freemium (free tier + paid plans). Visit their websites for detailed pricing.

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