Troop Messenger vs Mattermost: Which is Better in 2026?
Choosing between Troop Messenger and Mattermost comes down to understanding what each tool does best. This comparison breaks down the key differences so you can make an informed decision based on your specific needs, not marketing claims.
Bottom line: Troop Messenger is our overall pick for team chat workflows. Pick Mattermost if you need communication.
Short on time? Here's the quick answer
We've tested both tools. Here's who should pick what:
Troop Messenger
AI-first team collaboration and instant messaging app for enterprises.
Best for you if:
- • You need team chat features specifically
- • Comprehensive team collaboration with chat, audio/video calls, and conferencing.
- • Offers advanced features like burnout messages, screen sharing, and code snippets.
Mattermost
Open-source team collaboration platform
Best for you if:
- • You need communication features specifically
- • Mattermost is an open-source messaging platform for secure team collaboration
- • It provides channels, threads, and integrations with self-hosting options
| At a Glance |  Troop Messenger |  Mattermost |
|---|---|---|
Starts at | FreeFree tier available | FreeFree tier available |
Best For | Team Chat | Communication |
Rating | 4.7/5 | 4.3/5 |
Choose Troop Messenger or Mattermost?
Choose Troop Messenger if
AI-first team collaboration and instant messaging app for enterprises.
- Team communication platform
- Self-hosted option available
- Enterprise security features
- Budget matters (Free vs Free)
- Your work is team chat-shaped, not communication-shaped
Choose Mattermost if
Open-source team collaboration platform
- Open source Slack alternative
- Self-hostable
- Good for compliance
- Your work is communication-shaped, not team chat-shaped
| Feature | Troop Messenger | Mattermost |
|---|---|---|
| Pricing Model | Freemium | Freemium |
| User Rating | ★4.7/5 102 reviews | ★4.3/5 596 reviews |
| Categories | Team ChatVideo Conferencing | CommunicationTeam Chat |
In-Depth Analysis
Troop Messenger
AI-first team collaboration and instant messaging app for enterprises.
Strengths
- +Team communication platform
- +Self-hosted option available
- +Enterprise security features
- +File sharing and collaboration
- +On-premise deployment option
Weaknesses
- -Smaller user base than Slack
- -Feature set still growing
- -App ecosystem limited
- -Migration from other tools needed
- -Less third-party integrations
Key features
Mattermost
Open-source team collaboration platform
Strengths
- +Open source Slack alternative
- +Self-hostable
- +Good for compliance
- +No per-user cloud cost
- +Customizable
Weaknesses
- -Less polished than Slack
- -Smaller integration library
- -Self-hosting required for best value
- -Learning curve
- -Community smaller
Key features
Pricing: Troop Messenger vs Mattermost
| Plan | Troop Messenger | Mattermost |
|---|---|---|
| Tier 1 | $2.5 Premium | Free Free |
| Tier 2 | $1 Enterprise | $10 Professional |
| Tier 3 | Custom Superior | Custom Enterprise |
Pricing verified from each vendor's public pricing page. Compare in detail on Troop Messenger pricing and Mattermost pricing.
Who Should Use What?
On a budget?
Both are freemium. Compare plans on their websites.
Go with: Troop Messenger
Want the highest-rated option?
Troop Messenger: 4.7/5 (102 reviews). Mattermost: 4.3/5 (596 reviews).
Go with: Troop Messenger
Value user reviews?
Troop Messenger: 102 reviews (4.7/5). Mattermost: 596 reviews (4.3/5).
Go with: Mattermost
3 Questions to Help You Decide
What's your budget?
Both are freemium. Pricing won't help you decide here.
What's your use case?
Troop Messenger is a team chat tool. Mattermost is in communication. Pick the category that matches your needs.
How important are ratings?
Troop Messenger is rated higher: 4.7/5 vs 4.3/5.
Key Takeaways
Troop Messenger
- Higher user rating: 4.7/5 vs 4.3/5
- Free tier available
- Our pick for this comparison
Mattermost
- Larger review base (596 reviews)
- Better fit for communication
The Bottom Line
Troop Messenger is our pick.
Frequently Asked Questions
Is Troop Messenger or Mattermost better?
Troop Messenger is rated in our evaluation. Both are freemium.
What are Troop Messenger and Mattermost used for?
Troop Messenger: AI-first team collaboration and instant messaging app for enterprises.. Mattermost: Open-source team collaboration platform.
What does Troop Messenger cost vs Mattermost?
Troop Messenger is freemium (free tier + paid plans). Mattermost is freemium (free tier + paid plans). Visit their websites for detailed pricing.