UserTesting vs Reforge: Which Should You Choose in 2026?
Choosing between UserTesting and Reforge comes down to understanding what each tool does best. This comparison breaks down the key differences so you can make an informed decision based on your specific needs, not marketing claims.
By Toolradar Team · Last updated February 28, 2026 · Methodology
Short on time? Here's the quick answer
We've tested both tools. Here's who should pick what:
UserTesting
Craft experiences that win hearts and markets by turning human insight into a competitive edge.
Best for you if:
- • You need customer feedback features specifically
- • Provides on-demand video feedback from real customers for experience testing.
- • Offers a global participant network and AI-driven analysis for deep human insights.
Reforge
AI platform for product teams to aggregate feedback, conduct research, and build prototypes.
Best for you if:
- • You need prototyping features specifically
- • AI platform for product teams to analyze feedback, conduct research, and build prototypes.
- • Offers AI-powered insights, interviews, surveys, and prototyping tools.
| At a Glance |  UserTesting |  Reforge |
|---|---|---|
Price | Paid | Paid |
Best For | Customer Feedback | Prototyping |
Rating | —/100 | —/100 |
| Feature | UserTesting | Reforge |
|---|---|---|
| Pricing Model | Paid | Paid |
| Editorial Score | — | — |
| Community Rating | No ratings yet | No ratings yet |
| Total Reviews | 0 | 0 |
| Community Upvotes | 0 | 0 |
| Categories | Customer FeedbackUser Research | PrototypingCustomer Feedback |
How UserTesting and Reforge Compare
UserTesting
Craft experiences that win hearts and markets by turning human insight into a competitive edge.
Paid
Reforge
AI platform for product teams to aggregate feedback, conduct research, and build prototypes.
Paid
UserTesting is a customer feedback tool. Reforge is in prototyping.
Who Should Use What?
On a budget?
Both are paid. Compare plans on their websites.
Go with: UserTesting
Want the highest-rated option?
Neither has been rated yet.
Go with: UserTesting
Value user reviews?
Neither has user reviews yet.
Go with: UserTesting
3 Questions to Help You Decide
What's your budget?
Both are paid. Pricing won't help you decide here.
What's your use case?
UserTesting is a customer feedback tool. Reforge is in prototyping. Pick the category that matches your needs.
How important are ratings?
Not all tools have been rated yet.
Key Takeaways
UserTesting
- Our pick for this comparison
Reforge
- Better fit for prototyping
The Bottom Line
UserTesting is our pick.
Frequently Asked Questions
Is UserTesting or Reforge better?
UserTesting scores high/100 in our evaluation. Both are paid.
What are UserTesting and Reforge used for?
UserTesting: Craft experiences that win hearts and markets by turning human insight into a competitive edge.. Reforge: AI platform for product teams to aggregate feedback, conduct research, and build prototypes..
What does UserTesting cost vs Reforge?
UserTesting is a paid tool. Reforge is a paid tool. Visit their websites for detailed pricing.