Console Logo
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About Console
Console is an AI-native IT Service Management (ITSM) platform designed to automate over 75% of service requests, enforce access governance, and manage assets and business data efficiently. It leverages AI agents to handle Tier 2 work, understand natural language inputs, and learn from every interaction to continuously improve automation. The platform is built for various teams beyond just IT, including HR, Legal, RevOps, Security, and Finance, to manage operational work related to tickets, access, and answers. It integrates with existing systems like Okta, Google Workspace, M365, Slack, and HRIS platforms to automate tasks such as employee onboarding/offboarding, app access requests, password resets, and hardware management. Console aims to free up IT teams for more strategic projects by significantly reducing manual workload and improving resolution times.
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