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About Jeli
Jeli, now part of PagerDuty, is a post-incident analysis platform designed to help organizations learn from every incident. It integrates data from various tools to create a comprehensive narrative of what happened, how it unfolded, and how to improve future coordination. By combining disparate data sources, Jeli enables teams to move beyond reactive responses to incidents and proactively address contributing factors before they escalate. The platform is ideal for engineering, operations, and SRE teams looking to enhance their incident management processes and foster a culture of continuous learning. It helps identify patterns across incidents, tools, teams, and time, leading to actionable recommendations for building more resilient infrastructure and delivering reliable services. Jeli aims to streamline the post-incident review process, making it less time-consuming and more insightful.
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