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About Otter

Otter provides a comprehensive hardware and software solution designed for limited-service restaurants to manage all aspects of their operations. It centralizes order management from various channels, including in-store POS, self-ordering kiosks, online ordering, QR ordering, catering, and delivery app integrations. The system aims to boost profits by reducing third-party fees, improving order efficiency, and enhancing guest engagement through loyalty programs. This platform is ideal for fast-casual restaurants, bakeries, cafes, food trucks, food courts, pizzerias, and enterprise operations. It offers robust features like real-time analytics, menu and pricing synchronization across all channels, and a dedicated support team for quick setup and ongoing assistance. Otter's multichannel approach simplifies order and menu management, ensuring uninterrupted service even in offline mode and providing over 100 integrations to create a cohesive tech stack. The system is built for speed and reliability, offering intuitive touchscreen interfaces, fast checkout processes, and easy modifier management. It also includes a Kitchen Display System (KDS) for efficient kitchen operations and loyalty programs to encourage repeat business. Otter's flexible, a la carte pricing model allows restaurants to pay only for the products they need, with options to buy or lease hardware.