Toolradar Data
Citizen Services Tools Statistics 2026
Live data on Citizen Services software, computed from the Toolradar catalog. Ratings and review counts are aggregated across third-party review platforms (G2, Capterra, Trustpilot, SourceForge).
7
Citizen Services tools published and tracked on Toolradar as of August 19, 2026.
Last updated August 19, 2026. Reviewed by Louis Corneloup.
Key findings
- Toolradar tracks 7 Citizen Services tools as of August 19, 2026, 0% of its 10,235-tool directory.
- Citizen Services tools average 4.41 out of 5 across 4 rated tools and 92 reviews aggregated across third-party review platforms (G2, Capterra, Trustpilot, SourceForge).
- 14% of Citizen Services tools offer a free tier, 1 of 7.
- 7 Citizen Services tools were added to Toolradar during 2026, 100% of the category.
Source: Toolradar catalog, computed live on August 19, 2026.
Headline numbers
Citizen Services tools published on Toolradar
Source: Toolradar catalog, published status
Share of the whole Toolradar directory
Source: 7 of 10,235 published tools
User reviews across Citizen Services tools
Source: aggregated across third-party review platforms (G2, Capterra, Trustpilot, SourceForge), across 4 rated tools
Average Citizen Services tool rating, weighted by review volume
Source: aggregated across third-party review platforms (G2, Capterra, Trustpilot, SourceForge); unweighted mean 3.33 / 5 across 4 rated tools
Citizen Services tools added to the directory in 2026
Source: Toolradar createdAt, 100% of the category (directory add date, not vendor launch)
Pricing mix
How Citizen Services tools split between a free path (free, freemium, open-source) and strictly paid.
Tools that offer a free tier
Source: Toolradar pricing labels, 1 of 7 Citizen Services tools
Tools that are strictly paid
Source: Toolradar pricing labels, 6 of 7 Citizen Services tools
Where the reviews come from
Review volume for Citizen Services tools by third-party platform.
Capterra reviews
Across 1 Citizen Services tool carrying a Capterra profile
G2 reviews
Across 3 Citizen Services tools carrying a G2 profile
Most reviewed Citizen Services tools
The Citizen Services tools carrying the most third-party reviews.
GovPilot
4.60 / 5 average, aggregated across third-party review platforms (G2, Capterra, Trustpilot, SourceForge)
Accela
3.90 / 5 average, aggregated across third-party review platforms (G2, Capterra, Trustpilot, SourceForge)
CloudPermit
0.30 / 5 average, aggregated across third-party review platforms (G2, Capterra, Trustpilot, SourceForge)
CityBase
4.50 / 5 average, aggregated across third-party review platforms (G2, Capterra, Trustpilot, SourceForge)
Citizen Services growth in 2026
Explore Citizen Services tools
Methodology and sources
Every figure is computed live from the Toolradar catalog, published Citizen Services tools only. Ratings and review counts are aggregated across third-party review platforms (G2, Capterra, Trustpilot, SourceForge) and are not the site's own reviews. Added in 2026 means added to the Toolradar directory this year, not the vendor's launch date. Leaderboards apply a 500-review floor. See how we rate.