
Unified cloud solutions empowering governments to build communities, grow businesses, and protect residents.
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Accela offers paid plans. Visit their website for current pricing details.
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Accela provides a branded mobile app for residents to make service requests, access information, and engage with community services. For businesses, it offers online portals for licensing and permitting, simplifying interactions and improving customer service by allowing online submissions and automated workflows.
Accela offers specialized modules for complex regulatory processes, including Alcoholic Beverage Control, Cannabis Regulation with flexible license types and strong compliance functionality, Occupational Licensing, and Short-Term Rental management to simplify compliance and enhance oversight.
Yes, through the acquisition of Novotx, Accela now includes GIS-native asset management, work order management, and field operations capabilities, allowing for seamless integration with geographical information systems to enhance operational planning and execution.
Accela solutions are designed for rapid implementation with best practices built-in, aiming for a shortened time to value, estimated to be between 30-50%. This is achieved through out-of-the-box civic applications and expert support during deployment.
Accela operates as a robust, secure, and compliant government software built on a high-performance cloud platform. While specific security certifications are not detailed, the platform is designed to meet the stringent requirements for handling sensitive data within state and local government operations.
Source: accela.com