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Modern cloud-based operating system for local governments to automate processes and engage citizens.

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Reviews onCapterra
76 reviews tracked

The Bottom Line

Entry price

Paid plans only

Biggest pro

Significantly reduces paper usage and manual tasks, saving time and resources.

Biggest con

Pricing is not transparently listed and requires a custom quote based on population and modules.

TL;DR - GovPilot

  • Automates government workflows and eliminates paper processes.
  • Unifies data across departments with GIS mapping and real-time access.
  • Enhances citizen engagement through online services and mobile apps.
Pricing: Paid only
Best for: Enterprises & pros
4.6/5 across review platforms

What is GovPilot?

Editorial review
GovPilot is a comprehensive, cloud-based operating system designed specifically for local municipal and county governments. It aims to modernize government operations by automating administrative workflows, digitally managing data, and enhancing citizen engagement. The platform replaces paper forms and disparate software systems with an integrated, secure, and easy-to-use solution. GovPilot provides over 125 templated modules that cater to various government departments, from building and construction to public works and tax. It enables governments to unify data across departments, reduce internal processing times, and offer convenient online services for residents to report concerns, apply for permits, make payments, and track service requests. The platform also includes mobile apps for citizens and inspectors, GIS mapping capabilities, and robust cybersecurity measures.

Available on: Web, iOS, Android

Pros & Cons

Pros

  • Significantly reduces paper usage and manual tasks, saving time and resources.
  • Consolidates data from multiple departments into a single, accessible platform.
  • Improves citizen satisfaction with convenient online services and transparency.
  • Offers a wide range of modules tailored to specific government functions.
  • Provides robust cybersecurity with frequent backups and penetration testing.

Cons

  • Pricing is not transparently listed and requires a custom quote based on population and modules.
  • Requires a 5-year contract for pricing plans.
  • Initial setup may require data migration and staff training.

Ratings Across the Web

4.6(76 reviews)

Ratings aggregated from independent review platforms. Learn more

Preview

Key Features

125+ Templated Modules for various departmentsEnd-to-end digital forms and automated workflowsUser-friendly GIS maps with parcel-level detail (PropertyProfile)GovAlert mobile app for citizen concern reportingGovInspect mobile app for field inspectionsReal-time data updates and accessibilityCyber-secure cloud system powered by Microsoft AzureAutomated reporting and data visualization

Pricing Plans

Pricing checked Jul 1, 2026

ESSENTIALS

$---- per month (billed annually)

Everything in all plans, plus:

  • 5 Templated Module

PROFESSIONAL

$---- per month (billed annually)

Everything in all plans, plus:

  • 10 Templated Modules

ENTERPRISE

$---- per month (billed annually)

Everything in all plans, plus:

  • 20 Templated Modules
  • Weekly Engagement Reporting
  • Dedicated Account Manager

UNLIMITED

$---- per month (billed annually)

Everything in all plans, plus:

  • 125 Templated Modules
  • Weekly Engagement Reporting
  • Dedicated Account Manager
  • Free Legacy Data Importing
  • 4 Days in Person Training Packages

Included in all plans

  • GIS Map
  • Report a Concern App
  • Unlimited Users & Support

Reviews

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4.6/5

Across 76 verified user reviews on Capterra

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GovPilot FAQ

How does GovPilot help local governments manage permits and licenses?

GovPilot offers templated modules specifically designed for permitting and licensing, allowing governments to automate the application process, manage approvals, and track progress digitally. This enables citizens to apply for permits and licenses online and monitor their status conveniently.

Which teams within a local government would benefit most from GovPilot?

Teams across various government departments, including building and construction, public works, and tax, would benefit from GovPilot. It provides over 125 templated modules to support diverse governmental functions and unify data across departments.

How does GovPilot compare to OpenGov for government operations?

GovPilot focuses on providing a comprehensive cloud-based operating system with over 125 templated modules for automating administrative workflows and enhancing citizen engagement. It aims to replace paper forms and disparate software systems with an integrated solution for local governments.

What kind of commitment is required for GovPilot's pricing plans?

GovPilot's pricing plans require a 5-year contract. The specific cost is not publicly listed and is determined by a custom quote based on the population served and the modules selected.

How does GovPilot improve citizen engagement?

GovPilot enhances citizen engagement by offering convenient online services for residents to report concerns, apply for permits, make payments, and track service requests. It also includes mobile apps for citizens, increasing accessibility and transparency.

Does GovPilot include a free tier for local governments?

No, GovPilot does not include a free tier. It is a paid product, and its pricing is based on a custom quote that considers the population size and the specific modules a government requires.

What are the initial considerations for implementing GovPilot?

Initial implementation of GovPilot may involve data migration from existing systems and requires staff training to ensure effective use of the new platform. This setup process helps transition from paper forms and disparate software to an integrated solution.

Source: govpilot.com

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