GovPilot
UnclaimedModern cloud-based operating system for local governments to automate processes and engage citizens.
Visit WebsiteTL;DR - GovPilot
- Automates government workflows and eliminates paper processes.
- Unifies data across departments with GIS mapping and real-time access.
- Enhances citizen engagement through online services and mobile apps.
Pricing: Paid only
Best for: Enterprises & pros
4.6/5 across review platforms
Pros & Cons
Pros
- Significantly reduces paper usage and manual tasks, saving time and resources.
- Consolidates data from multiple departments into a single, accessible platform.
- Improves citizen satisfaction with convenient online services and transparency.
- Offers a wide range of modules tailored to specific government functions.
- Provides robust cybersecurity with frequent backups and penetration testing.
Cons
- Pricing is not transparently listed and requires a custom quote based on population and modules.
- Requires a 5-year contract for pricing plans.
- Initial setup may require data migration and staff training.
Ratings Across the Web
4.6(76 reviews)
Ratings aggregated from independent review platforms. Learn more
Preview
Key Features
125+ Templated Modules for various departmentsEnd-to-end digital forms and automated workflowsUser-friendly GIS maps with parcel-level detail (PropertyProfile)GovAlert mobile app for citizen concern reportingGovInspect mobile app for field inspectionsReal-time data updates and accessibilityCyber-secure cloud system powered by Microsoft AzureAutomated reporting and data visualization
Pricing Plans
ESSENTIALS
$---- per month (billed annually)
- 5 Templated Module
- GIS Map
- Report a Concern App
- Unlimited Users & Support
PROFESSIONAL
$---- per month (billed annually)
- 10 Templated Modules
- GIS Map
- Report a Concern App
- Unlimited Users & Support
ENTERPRISE
$---- per month (billed annually)
- 20 Templated Modules
- GIS Map
- Report a Concern App
- Unlimited Users & Support
- Weekly Engagement Reporting
- Dedicated Account Manager
UNLIMITED
$---- per month (billed annually)
- 125 Templated Modules
- GIS Map
- Report a Concern App
- Unlimited Users & Support
- Weekly Engagement Reporting
- Dedicated Account Manager
- Free Legacy Data Importing
- 4 Days in Person Training Packages
What is GovPilot?
GovPilot is a comprehensive, cloud-based operating system designed specifically for local municipal and county governments. It aims to modernize government operations by automating administrative workflows, digitally managing data, and enhancing citizen engagement. The platform replaces paper forms and disparate software systems with an integrated, secure, and easy-to-use solution.
GovPilot provides over 125 templated modules that cater to various government departments, from building and construction to public works and tax. It enables governments to unify data across departments, reduce internal processing times, and offer convenient online services for residents to report concerns, apply for permits, make payments, and track service requests. The platform also includes mobile apps for citizens and inspectors, GIS mapping capabilities, and robust cybersecurity measures.
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GovPilot FAQ
How does GovPilot ensure the security of sensitive government data stored in its cloud system?
GovPilot partners with Microsoft Azure to provide a cyber-secure government cloud system. This includes frequent data backups, IT security enrollment modules for customers, disaster recovery protocols, and annual third-party penetration testing to validate data security.
What is the process for integrating existing parcel data into GovPilot's GIS mapping system?
To set up the GIS map, GovPilot requires a shape (.shp) file of your parcels. This file is typically available from a local government's engineering or GIS department.
Can citizens track the status of their reported concerns or applications after submission through GovPilot?
Yes, citizens can track the status of their service requests, applications, and reported concerns online. The GovAlert app and website forms allow for geo-tagged submissions, and departments can update constituents on repair and resolution statuses in real-time.
How does GovPilot's 'Templated Module' approach benefit local governments compared to custom software development?
Templated Modules are pre-built solutions for specific, repeatable processes like business registration or pet licensing. They have been developed and refined with input from numerous local governments, offering proven workflows and reducing the need for costly and time-consuming custom development, while still allowing for customization to fit specific agency needs.
What kind of support and training is available for government staff using GovPilot?
GovPilot offers unlimited user support with all pricing plans. The UNLIMITED plan also includes 4 days of in-person training. Additionally, the GovPilot Academy provides training and support resources for users, with over 1,100 active users.
Beyond the listed modules, can GovPilot accommodate unique or highly specialized departmental processes?
While GovPilot offers over 125 templated modules for common government functions, it also provides customized modules for individual municipal agencies like the DPW, clerk's department, and municipal courts, indicating flexibility for specialized needs.
Source: govpilot.com