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Software to power more effective and accountable local and state government.

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Reviews onG2CapterraSourceForge
204 reviews tracked·2 press mentions

The Bottom Line

Entry price

Paid plans only

Biggest pro

Built specifically for the unique needs of local and state governments, not adapted from private sector tools.

Biggest con

Specific pricing details are not publicly available and require a demo request.

TL;DR - OpenGov

  • Comprehensive platform for local and state government operations.
  • Integrates asset management, permitting, budgeting, procurement, and financial management.
  • Modernizes government workflows, enhances efficiency, and improves public trust.
Pricing: Paid only
Best for: Enterprises & pros
4.2/5 across review platforms

What is OpenGov?

Editorial review
OpenGov provides a comprehensive Public Service Platform designed specifically for local and state governments. This platform integrates various critical functions, including enterprise asset management, permitting and licensing, budgeting and performance, procurement and contract management, tax and revenue collection, and financial management. It aims to modernize government operations, moving away from outdated systems and manual processes. The platform helps public servants operate more efficiently, adapt to changing constituent needs, and strengthen public trust through enhanced transparency and data-driven decision-making. It offers a unified experience across all modules, connecting critical workflows from budgeting and payroll to utility billing and grants management. OpenGov's solutions are built to address the unique demands of public sector finance and operations, providing tools for strategic planning, real-time insights, and compliance.

Available on: Web

Pros & Cons

Pros

  • Built specifically for the unique needs of local and state governments, not adapted from private sector tools.
  • Offers a fully integrated, cloud-based platform to eliminate data silos and manual processes.
  • Includes AI-enabled features for tasks like permitting and procurement, enhancing efficiency.
  • Provides robust reporting and analytics for data-backed decision-making and transparency.
  • Supports compliance requirements for public sector finance and grants management.

Cons

  • Specific pricing details are not publicly available and require a demo request.
  • The extensive feature set might require significant implementation and training for smaller government entities.

Ratings Across the Web

4.2(204 reviews)

Ratings aggregated from independent review platforms. Learn more

Key Features

Enterprise Asset Management with GIS integration and mobile appAI-enabled Permitting & Licensing with applicant portal and workflow automationBudgeting & Performance with digital budget book builder and analyticsProcurement & Contract Management with AI-powered solicitation assemblyTax & Revenue Collection with self-service portal and dynamic calculationsFinancial Management with integrated general ledger, AP/AR, and audit trailsUtility Billing with support for metered/tiered structures and online paymentsPayroll management with compliance and employee self-service

Pricing Plans

Pricing checked Jul 3, 2026

Enterprise Asset Management

Contact us

  • Work Order Management
  • Asset Lifecycle Tracking
  • Infrastructure Planning
  • Reporting & Dashboards
  • Real-Time GIS Integration
  • Mobile App

Permitting & Licensing

Contact us

  • Intuitive Applicant Portal
  • Workflow Automation and Approvals
  • Self-Service System and Tools
  • Virtual Front Desk
  • Mobile App for Inspections
  • Automated Renewals

Budgeting & Performance

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  • Performance Management
  • Advanced Workflow Management
  • Operating Budget
  • Capital and Workforce Planning
  • Powerful Analytics and Reporting
  • Digital Budget Book Builder

Procurement & Contract Management

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  • Request Management
  • Intake Management
  • Solicitation Assembly
  • Supplier Engagement
  • Group Evaluations
  • Contract Management

Tax & Revenue Collection

Contact us

  • Revenue Workflows
  • Self-Service Portal
  • Dynamic Calculations
  • Real-Time Analytics
  • State & Local Data Interfaces
  • E-Delivery Options

Financial Management

Contact us

  • Inquiry, reporting, and analysis
  • Digital workflows
  • Digital documentation
  • Auto-validations for Departments
  • Integrated Spend Controls
  • Expert Services Support

Reviews

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4.2/5

Across 204 verified user reviews on Capterra, SourceForge, G2

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OpenGov FAQ

How does OpenGov's ERP system differ from a standard private-sector ERP adapted for government use?

OpenGov ERP is purpose-built for local government, incorporating multi-fund, multi-year accounting, specific workflow-driven approvals, and compliance features tailored to public sector finance and operations, unlike private-sector systems that may require extensive customization to fit government requirements.

Can OpenGov's Permitting & Licensing module handle complex, multi-stage approval processes for various types of permits?

Yes, the Permitting & Licensing module features workflow automation and approvals, allowing for adaptable, AI-enabled management of diverse permits, licenses, and inspections, reducing manual work and delays for complex processes.

What specific types of data interfaces does the Tax & Revenue Collection module support for state and local data?

The Tax & Revenue Collection module includes State & Local Data Interfaces, which enable centralized management of tax billing, filing, and payments by integrating with various state and local data sources to improve collections and reduce administrative overhead.

How does the Budgeting & Performance module assist in aligning departmental goals with financial allocations?

The Budgeting & Performance module allows governments to set goals and manage operational, capital, and workforce budgets with confidence. It includes performance management features and ties outcome metrics directly to allocations, ensuring every dollar aligns with strategic priorities.

Does the Enterprise Asset Management solution integrate with existing GIS systems used by local governments?

Yes, OpenGov Enterprise Asset Management offers real-time GIS Integration, allowing governments to plan smarter, respond faster, and make data-backed decisions by leveraging their existing geographic information system data for infrastructure planning and work order management.

Beyond the core platform, what specialized applications does OpenGov offer for specific government workflows?

In addition to the core platform, OpenGov provides specialized applications for Grants Management, Infrastructure Fund & Loan Management, Disaster Preparedness & Recovery, Performance Management, and Capital Budget & Project Management, addressing niche government needs.

Source: opengov.com

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