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Software to power more effective and accountable local and state government.

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Reviews onG2SourceForgeCapterra
145 reviews tracked·2 press mentions

The Bottom Line

Price
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Key facts

  • Comprehensive platform for local and state government operations.
  • Integrates asset management, permitting, budgeting, procurement, and financial management.
  • Modernizes government workflows, enhances efficiency, and improves public trust.

Pros

  • Built specifically for the unique needs of local and state governments, not adapted from private sector tools.
  • Offers a fully integrated, cloud-based platform to eliminate data silos and manual processes.
  • Includes AI-enabled features for tasks like permitting and procurement, enhancing efficiency.
  • Provides robust reporting and analytics for data-backed decision-making and transparency.
  • Supports compliance requirements for public sector finance and grants management.

Cons

  • Specific pricing details are not publicly available and require a demo request.
  • The extensive feature set might require significant implementation and training for smaller government entities.

What is OpenGov?

OpenGov provides a comprehensive Public Service Platform designed specifically for local and state governments. This platform integrates various critical functions, including enterprise asset management, permitting and licensing, budgeting and performance, procurement and contract management, tax and revenue collection, and financial management. It aims to modernize government operations, moving away from outdated systems and manual processes. The platform helps public servants operate more efficiently, adapt to changing constituent needs, and strengthen public trust through enhanced transparency and data-driven decision-making. It offers a unified experience across all modules, connecting critical workflows from budgeting and payroll to utility billing and grants management. OpenGov's solutions are built to address the unique demands of public sector finance and operations, providing tools for strategic planning, real-time insights, and compliance.

Available on: Web

Ratings Across the Web

4.4(145 reviews)

OpenGov holds an aggregate rating of 4.4 out of 5 from 145 reviews across G2, SourceForge and Capterra, last checked September 17, 2026.

Ratings aggregated from independent review platforms. Learn more

Key Features

  • Enterprise Asset Management with GIS integration and mobile app
  • AI-enabled Permitting & Licensing with applicant portal and workflow automation
  • Budgeting & Performance with digital budget book builder and analytics
  • Procurement & Contract Management with AI-powered solicitation assembly
  • Tax & Revenue Collection with self-service portal and dynamic calculations
  • Financial Management with integrated general ledger, AP/AR, and audit trails
  • Utility Billing with support for metered/tiered structures and online payments
  • Payroll management with compliance and employee self-service

Pricing Plans

Pricing checked Oct 2, 2026

OpenGov plans and prices, checked October 2026
PlanPriceDetails
Enterprise Asset Management

Contact us

  • Work Order Management
  • Asset Lifecycle Tracking
  • Infrastructure Planning
+3 more
  • Reporting & Dashboards
  • Real-Time GIS Integration
  • Mobile App
Permitting & Licensing

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  • Intuitive Applicant Portal
  • Workflow Automation and Approvals
  • Self-Service System and Tools
+3 more
  • Virtual Front Desk
  • Mobile App for Inspections
  • Automated Renewals
Budgeting & Performance

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  • Performance Management
  • Advanced Workflow Management
  • Operating Budget
+3 more
  • Capital and Workforce Planning
  • Powerful Analytics and Reporting
  • Digital Budget Book Builder
Procurement & Contract Management

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  • Request Management
  • Intake Management
  • Solicitation Assembly
+3 more
  • Supplier Engagement
  • Group Evaluations
  • Contract Management
Tax & Revenue Collection

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  • Revenue Workflows
  • Self-Service Portal
  • Dynamic Calculations
+3 more
  • Real-Time Analytics
  • State & Local Data Interfaces
  • E-Delivery Options
Financial Management

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  • Inquiry, reporting, and analysis
  • Digital workflows
  • Digital documentation
+3 more
  • Auto-validations for Departments
  • Integrated Spend Controls
  • Expert Services Support

Is OpenGov worth the price?

Fair value

This approach typically indicates an enterprise-level solution with high costs, likely making it expensive for smaller government entities.

It's best suited for large state and local governments with complex needs and substantial budgets.

Hidden Costs & Gotchas

Potential user seat minimums

Reviews

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4.4/5

Across 145 verified user reviews on SourceForge, G2, Capterra

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OpenGov FAQ

How does OpenGov's ERP system differ from a standard private-sector ERP adapted for government use?

OpenGov ERP is purpose-built for local government, incorporating multi-fund, multi-year accounting, specific workflow-driven approvals, and compliance features tailored to public sector finance and operations, unlike private-sector systems that may require extensive customization to fit government requirements.

Can OpenGov's Permitting & Licensing module handle complex, multi-stage approval processes for various types of permits?

Yes, the Permitting & Licensing module features workflow automation and approvals, allowing for adaptable, AI-enabled management of diverse permits, licenses, and inspections, reducing manual work and delays for complex processes.

What specific types of data interfaces does the Tax & Revenue Collection module support for state and local data?

The Tax & Revenue Collection module includes State & Local Data Interfaces, which enable centralized management of tax billing, filing, and payments by integrating with various state and local data sources to improve collections and reduce administrative overhead.

How does the Budgeting & Performance module assist in aligning departmental goals with financial allocations?

The Budgeting & Performance module allows governments to set goals and manage operational, capital, and workforce budgets with confidence. It includes performance management features and ties outcome metrics directly to allocations, ensuring every dollar aligns with strategic priorities.

Does the Enterprise Asset Management solution integrate with existing GIS systems used by local governments?

Yes, OpenGov Enterprise Asset Management offers real-time GIS Integration, allowing governments to plan smarter, respond faster, and make data-backed decisions by leveraging their existing geographic information system data for infrastructure planning and work order management.

Beyond the core platform, what specialized applications does OpenGov offer for specific government workflows?

In addition to the core platform, OpenGov provides specialized applications for Grants Management, Infrastructure Fund & Loan Management, Disaster Preparedness & Recovery, Performance Management, and Capital Budget & Project Management, addressing niche government needs.

Source: opengov.com

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