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CityGrows

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Modernize local government operations with automated online permitting and workflow management.

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Reviews onG2Capterra
12 reviews tracked

The Bottom Line

Entry price

Paid plans only

Biggest pro

Significantly reduces permit issuance time (up to 75% faster)

Biggest con

Specific pricing details are not publicly available

TL;DR - CityGrows

  • Automates online permitting and licensing for local governments.
  • Replaces paper forms and legacy systems with digital workflows.
  • Increases efficiency, compliance, and speeds up permit issuance.
Pricing: Paid only
Best for: Enterprises & pros
4.5/5 across review platforms

What is CityGrows?

Editorial review
ClearForms, formerly CityGrows, is a cloud-based government software solution designed to help public sector agencies replace outdated paper, PDF forms, and legacy software with an automated online permitting platform. It streamlines various government workflows, from building permits and business licenses to public safety applications and transportation demand management, making processes faster, more efficient, and accessible for both staff and the public. This platform is ideal for local government organizations of all sizes looking to increase compliance rates, reduce administrative burden, and improve service delivery. It offers a flexible workflow editor that allows agencies to create and manage virtually any type of permit, license, or internal process online, leading to significant time savings and improved operational transparency. ClearForms integrates online payments, digital signatures, automated notifications, and smart logic to enhance the user experience and accelerate permit issuance.

Available on: Web

Pros & Cons

Pros

  • Significantly reduces permit issuance time (up to 75% faster)
  • Increases compliance rates for various regulations
  • Flexible workflow editor supports diverse government processes
  • Simple and fast setup for new workflows
  • Reduces administrative burden on staff

Cons

  • Specific pricing details are not publicly available
  • Requires an internet connection for operation

Ratings Across the Web

4.5(12 reviews)

Ratings aggregated from independent review platforms. Learn more

Key Features

Online application formsAutomated routing of applicationsOnline payment processingDigital signaturesAutomated notificationsOnline review and change requestsSmart logic for conditional form fieldsCustom PDF outputs

Pricing

Paid

CityGrows offers paid plans. Visit their website for current pricing details.

View pricing

Reviews

4.5/5

Across 12 verified user reviews on G2, Capterra

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CityGrows FAQ

How does ClearForms handle complex calculations for workflows like Transportation Demand Management?

ClearForms can track and calculate complex values, such as Average Vehicle Ridership, within its workflow editor. This allows local governments to ensure developers and employers comply with local guidelines and mitigate traffic impacts, including managing associated fees and mitigation efforts like public transit support.

Beyond traditional permits, what unique internal government workflows can ClearForms manage?

ClearForms is highly flexible and can manage a wide array of internal government workflows. Examples include online employment applications for public safety departments, employee evaluations, contract tracking, and even specialized requests like vacant property checks or 311 service requests, allowing agencies to digitize almost any process.

Can ClearForms integrate with existing financial systems for online payments?

ClearForms supports online payments as a core feature, allowing agencies to accept fees directly through the platform. While specific integration partners are not detailed, its capability to process payments is designed to streamline the financial aspects of permitting and licensing.

What kind of data can be exported from ClearForms, and in what format?

Users can export their data from ClearForms at any time. While the specific formats are not detailed, the ability to export data ensures agencies maintain control over their information and can use it for further analysis, reporting, or integration with other systems.

How does ClearForms ensure that the public can easily use the online forms, especially for diverse populations?

ClearForms provides mobile-responsive online forms, which ensures accessibility and ease of use for the public across various devices. This design helps increase applicant pool diversity for job applications and simplifies the process for citizens applying for permits or licenses.

What is the typical implementation time for a new permitting workflow on ClearForms?

ClearForms is designed for rapid deployment. Agencies can set up a new permitting workflow in as little as half an hour, thanks to its simple setup process and intuitive workflow editor. This allows for quick modernization without extensive implementation periods.

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