Akita
UnclaimedThe hub for all your customer data, activity, and metrics to nurture, onboard, delight, and retain SaaS customers.
Visit WebsiteTL;DR - Akita
- Centralizes customer data, activity, and metrics for SaaS businesses.
- Reduces churn and increases expansion revenue through segmentation and automation.
- Provides actionable insights and tools for proactive customer success management.
Pricing: Paid only
Best for: Enterprises & pros
Pricing Plans
Free TrialSmall Teams
$49 /month
- 2 Integrations Included
- 2 Full Access Users Included
- 4 Free Read Only Users Included
- Begin Onboarding
- Full Data Synchronization
Growing Teams
$99 /month
- 4 Integrations Included
- 4 Full Access Users Included
- 8 Free Read Only Users Included
- Begin Onboarding
- Includes Full API Access
Enterprise Teams
$499 /month
- Custom Integrations Development
- Free Onboarding Sessions
- End User Teaching Seminars
- Advanced integrations
- Dedicated Success Engineer
- Onboarding Sessions
About Akita
Akita is a customer success software designed specifically for SaaS businesses to manage and grow their customer base. It acts as a central hub for all customer data, activity, and metrics, providing a 360-degree view of customer health. The platform helps teams identify and address growth challenges by enabling powerful customer segmentation, automated workflows, and proactive alerts.
Akita aims to simplify customer management, allowing businesses to increase account coverage, reduce churn, and boost expansion revenue. It achieves this by providing tools for creating customized customer health scores, managing tasks with a customer success planner, and offering personalized dashboards for key metrics. The software integrates with existing tools to consolidate customer data and streamline customer success efforts.
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Akita FAQ
Akita is a customer success software for SaaS businesses that centralizes customer data, activity, and metrics to help nurture, onboard, delight, and retain customers. It provides tools for segmentation, automation, health scoring, and task management.
The provided content does not specify pricing details, but it does mention a 'View Pricing' option, indicating it is a paid product.
Akita offers a Free 14-Day Trial, but it is not a free product. It is a paid software with a trial period.
Akita is designed for SaaS businesses, particularly startups, that are looking to manage and grow their customer base, reduce churn, and increase expansion revenue through effective customer success strategies.