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Reviews onG2Capterra
32 reviews tracked

The Bottom Line

Entry price

Free plan available, paid tiers above

Biggest pro

Generous free tier with 500 GB/month data loading

Biggest con

Credit-based billing can be hard to predict at first

TL;DR - Axiom

  • Cloud-native observability platform for logs, traces, and AI telemetry at petabyte scale
  • Free tier includes 500 GB/month ingestion and 25 GB storage with 30-day retention
  • Pay-as-you-go from $25/month with automatic volume discounts up to 30%
Pricing: Free plan available
Best for: Growing teams
4.0/5 across review platforms

What is Axiom?

Editorial review
Axiom is a cloud-native observability platform that lets engineering teams collect, store, and analyze event data at petabyte scale without artificial limits. It combines log management, distributed tracing, and AI telemetry into a single event store with 95%+ compression and serverless querying. Teams use Axiom to monitor infrastructure, trace OpenTelemetry spans, evaluate AI prompts, and track cost and latency across providers. Trusted by over 40,000 organizations, the platform integrates natively with AWS Lambda, Vercel, Cloudflare, and other cloud services, making it a strong fit for high-growth startups and enterprises running distributed systems.

Available on: Web

Pros & Cons

Pros

  • Generous free tier with 500 GB/month data loading
  • No artificial caps on ingestion or query volume
  • Combines logs, traces, and AI telemetry in one platform
  • Serverless architecture scales without capacity planning
  • Transparent credit-based pricing with automatic bulk discounts
  • Fast onboarding with native cloud provider integrations

Cons

  • Credit-based billing can be hard to predict at first
  • Enterprise add-ons like RBAC and SSO cost extra
  • 30-day retention cap on the free plan
  • Limited to 2 datasets and 1 user on the free tier
  • Smaller ecosystem of community plugins compared to established alternatives

Ratings Across the Web

4(32 reviews)

Ratings aggregated from independent review platforms. Learn more

Key Features

Petabyte-scale event store with 95%+ compressionDistributed tracing with OpenTelemetry and span waterfall visualizationAI engineering telemetry for prompt evaluation and agent workflow tracingLog management with piped processing languageVirtual fields for query-time data transformationReal-time dashboards and alerting with 500+ monitorsNative integrations with AWS Lambda, Vercel, and CloudflareRole-based access control and SAML single sign-onUsage-based pricing with automatic volume discountsSDKs and API for programmatic data ingestion

Pricing

Freemium

Axiom offers a generous free tier with optional paid upgrades for advanced features.

View pricing

Reviews

4.0/5

Across 32 verified user reviews on Capterra, G2

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Axiom FAQ

What is Axiom used for?

Axiom is an observability platform for ingesting, storing, and querying event data such as logs, traces, and AI telemetry. Engineering teams use it to monitor infrastructure, debug distributed systems, and evaluate AI model performance.

Does Axiom have a free plan?

Yes. The Personal plan is free forever and includes 500 GB/month of data loading, 25 GB of storage, and 30-day retention. No credit card is required.

How does Axiom pricing work?

Axiom uses a credit-based pay-as-you-go model starting at $25/month. You pay for data loading, query compute, and storage beyond the included allowances. Volume discounts of up to 30% apply when you pre-purchase credits.

What integrations does Axiom support?

Axiom integrates natively with AWS Lambda, Vercel, Cloudflare Workers, and any OpenTelemetry-compatible service. It also offers SDKs and an API for custom data ingestion.

Can Axiom handle AI observability?

Yes. Axiom includes AI engineering tools for prompt evaluation, agent workflow tracing, and tracking cost and latency across multiple AI providers.

What is the data retention policy on Axiom?

The free Personal plan retains data for 30 days. Paid Axiom Cloud plans offer configurable retention periods based on your storage allocation.

Source: axiom.co