Bodhi
Claim this toolAutomated customer experience and operations management for solar businesses.
From $495/mo (free plan available)Visit WebsiteReviews onG2
14 reviews trackedThe Bottom Line
- Price
- From $495/mo (free plan available). Compare plans
Key facts
- Automates solar customer communications and project updates.
- Uses AI to prevent escalations and improve customer satisfaction.
- Drives business growth through automated reviews and referrals.
Pros
- Significantly reduces customer support efforts and staff workload.
- Proactively identifies and addresses customer issues before they escalate.
- Boosts customer satisfaction, leading to 5-star reviews and referrals.
- Streamlines communication and project updates for customers.
- Integrates with existing CRM and project management tools.
Cons
- Primarily focused on the solar industry, which may limit applicability for other sectors.
- Specific pricing details are not publicly available, requiring a demo request.
What is Bodhi?
Bodhi is a comprehensive customer experience platform designed specifically for solar businesses. It automates customer communications, manages project updates, and proactively addresses potential issues throughout the entire customer journey, from sales to installation and service. The platform centralizes all customer interactions into a single inbox, leveraging AI to identify at-risk customers and automate responses.
Bodhi is built for solar companies looking to reduce operational headaches, improve customer satisfaction, and drive organic growth through referrals and positive reviews. It helps teams save time by automating routine communications, reduces cancellations by preemptively addressing customer concerns, and enhances the overall customer experience with branded portals and 24/7 AI support. By integrating with existing CRMs and project management tools, Bodhi streamlines workflows and provides valuable insights into customer sentiment.
Key benefits include increased project volume, reduced customer escalations, and a significant boost in referrals. The platform offers tools for omni-channel communication, automated customer journeys, sentiment analysis, e-signatures, and document sharing, all tailored to the unique needs of the solar industry.
Available on: Web
Ratings Across the Web
4.6(14 reviews)
Bodhi holds an aggregate rating of 4.6 out of 5 from 14 reviews across G2, last checked September 16, 2026.
Ratings aggregated from independent review platforms. Learn more
Preview
Key Features
- Omni-channel team inbox (text, email, in-app)
- Automated customer journeys and follow-ups
- AI-powered customer sentiment analysis
- Company-branded customer portal
- AI customer support assistant (24/7)
- E-signatures for documents
- Document repository for customer access
- Automated surveys and reviews
Pricing Plans
Pricing checked Sep 29, 2026
| Plan | Price | Details |
|---|---|---|
| Free | $0 / project |
+1 moreShow less
|
| Starter | $495 Monthly |
+1 moreShow less
|
| Pro | $995 Monthly |
+1 moreShow less
|
Is Bodhi worth the price?
Fair value
Bodhi's pricing is quite expensive, especially for smaller solar businesses.
The Free tier is generous for basic needs, but the jump to $495/month for Starter and $995/month for Pro is significant. This pricing structure is best suited for established, high-volume solar companies that can leverage the advanced automation and AI features.
Hidden Costs & Gotchas
Potential overage fees for projects beyond Free tier limits
Reviews
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4.6/5
Across 14 verified user reviews on G2
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Bodhi FAQ
What types of customer communications does Bodhi centralize?
Bodhi centralizes all customer communications including text messages, emails, and in-app messages into a single team inbox, allowing teams to reply through the customer's preferred channel.
How does Bodhi help prevent customer escalations?
Bodhi utilizes an AI-powered customer sentiment tool to analyze customer mood and identify individuals who require immediate attention, allowing teams to intervene proactively before issues escalate into negative reviews or cancellations.
Can customers access information and troubleshoot issues independently?
Yes, Bodhi provides a company-branded customer portal where customers can find answers to common questions, troubleshoot inverter issues, and access important project documents without needing to contact the support team.
How does Bodhi assist with generating reviews and referrals?
Bodhi automates text-based surveys to gather customer feedback and prevent negative reviews. It also includes a referral feature that automates check-ins, provides easy submission forms, and facilitates warm email introductions to turn happy customers into brand ambassadors.
Is Bodhi a CRM system?
Bodhi is a customer experience platform that complements existing CRM systems by automating customer interactions and providing insights, rather than being a standalone CRM itself.
What kind of integrations does Bodhi offer?
Bodhi integrates with various CRM and project management tools such as Hubspot, Salesforce, Monday.com, and Zoho, as well as document repository services, to enhance existing workflows.
Source: bodhi.solar