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ProPet Software

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All-in-one cloud-based software for pet boarding, daycare, training, and grooming businesses.

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Reviews onCapterra
103 reviews tracked

The Bottom Line

Entry price

Paid plans only

Biggest pro

Comprehensive all-in-one solution for various pet care services.

Biggest con

No explicit mention of a free trial, only a free demo account.

TL;DR - ProPet Software

  • All-in-one software for pet boarding, daycare, grooming, and training businesses.
  • Streamlines operations with online bookings, integrated payments, and client management.
  • Highly customizable pricing engine and robust reporting for business growth.
Pricing: Paid only
Best for: Enterprises & pros
4.7/5 across review platforms

What is ProPet Software?

Editorial review
ProPet Software is a comprehensive cloud-based management solution designed specifically for pet care businesses, including boarding kennels, dog daycares, pet groomers, and dog trainers. It simplifies and streamlines daily operations and administration by offering modules for various pet services, integrated payment processing, online bookings, and client management. The software aims to provide an intuitive and easy-to-use platform for both business owners and their clients. Key functionalities include vaccination management with automated reminders, a highly customizable pricing engine to accommodate diverse business models, and robust reporting tools for business insights. ProPet also offers seamless integrations with popular business tools like QuickBooks Online, MailChimp, and Zapier, ensuring a connected and efficient workflow. It is built by experienced kennel owners, understanding the specific needs and challenges of the pet care industry. ProPet Software is ideal for pet care professionals looking to modernize their business, reduce administrative burden, improve customer experience through a client portal, and gain better control over their operations and finances. It emphasizes ease of use, customization, and strong customer support, including setup assistance and data migration.

Available on: Web

Pros & Cons

Pros

  • Comprehensive all-in-one solution for various pet care services.
  • Highly customizable pricing engine to fit diverse business models.
  • User-friendly interface for both staff and clients.
  • Strong focus on security and data protection (GDPR compliant).
  • Excellent customer support, including setup, training, and data migration.

Cons

  • No explicit mention of a free trial, only a free demo account.
  • Pricing details are not publicly available on the website, requiring direct contact.

Ratings Across the Web

4.7(103 reviews)

Ratings aggregated from independent review platforms. Learn more

Preview

Key Features

Pet Boarding ModuleDog Daycare ModuleDog Training ModulePet Grooming ModulePet Retail Add-onText MessagingReport CardsIntegrated Payments

Pricing

Paid

ProPet Software offers paid plans. Visit their website for current pricing details.

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Reviews

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4.7/5

Across 103 verified user reviews on Capterra

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ProPet Software FAQ

How does ProPet Software handle unique or specialized services that don't fit into standard modules like boarding or grooming?

ProPet Software includes a 'Scheduled Addon’s Module' designed to accommodate unique services that don't neatly fit into the primary modules. This allows businesses to create standalone services categorized under their own separate module, providing flexibility for diverse offerings.

What specific integrations does ProPet Software offer for payment processing and marketing?

ProPet Software seamlessly integrates with several payment processors including Chosen Payments, Payfirma, Global Payments, and Stripe. For marketing efforts, it integrates with MailChimp, and for general automation, it connects with Zapier.

Can ProPet Software accommodate complex pricing structures, such as late fees, multi-pet discounts, or bulk package deals?

Yes, ProPet Software features a 'Smart Pricing Engine' that supports over 50,000 possible rate combinations. This engine allows for the creation of rules and triggers for automatic late fees, extended stay fees, multiple pet discounts, and the management of bulk package discounts with expiry dates and multi-service voucher application.

How does ProPet Software ensure the security and compliance of sensitive data like vaccination records?

ProPet Software employs industry-leading security measures, ensuring all data is geo-redundant and protected by strict protocols. It is also GDPR compliant, and vaccination records can be securely uploaded and stored online with auto-reminders and warnings for expiring records.

What kind of support is provided during the initial setup and data migration process for new users?

ProPet Software offers comprehensive support for setup and data migration. Specialists assist with account configuration, staff training, and importing existing customer data to ensure a smooth and stress-free transition for new users.

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