Pawfinity
UnclaimedThe world's favorite premium pet software for grooming, kennel, and daycare businesses.
Visit WebsiteTL;DR - Pawfinity
- Comprehensive management software for pet grooming, kennel, and daycare businesses.
- Features advanced online booking, POS, and a dedicated marketing system with high delivery rates.
- Includes automated notifications, mobile grooming route optimization, and detailed pet care tracking.
Pricing: Paid only
Best for: Enterprises & pros
2.6/5 across review platforms
Pros & Cons
Pros
- Specialized for various pet service niches (grooming, mobile grooming, kennel, daycare).
- Proprietary marketing system designed for high delivery rates, bypassing typical content filters.
- Robust online booking with advanced routing for mobile services.
- Strong emphasis on data security, speed, and uptime with US-based development and support.
- Scalable with unlimited clients, pets, and appointments without extra cost.
Cons
- SMS messaging and secure document storage are add-on services with tiered pricing.
- Pricing structure can become more complex with add-ons for SMS and document storage.
- No free tier available, only a 7-day free trial.
Ratings Across the Web
2.6(5 reviews)
What people say
“HORRIBLE customer service. I’m struggling to believe they are actually a provider of a product? They wouldn’t provide me any information or a demo without my websites, social media, name, business nam”, via Trustpilot
Ratings aggregated from independent review platforms. Learn more
Preview
Key Features
Advanced Online Booking (Booking Genius™)Multi-groomer schedulingPoint Of Sale (POS)Automated SMS & Email Notifications (2-way)Dedicated Marketing Platform (DTC Marketing)Mapping & Route Assist (for mobile grooming)Rich Client ProfilesInventory Management
Pricing Plans
Free TrialRoyal Package
$100/month billed annually
- Rich Client Profiles
- Booking Genius™
- Advanced Online Booking
- Mapping & Routes
- Precision Location
- Auto Notifications
- Point Of Sale (POS)
- Stored Payments
- Inventory
- Time Clock & Payroll
- Review Booster
- Grooming Appointments
- Grooming-Specific Features
- Boarding Reservations
- Daycare Reservations
- Guest-Specific Features
- Food & Medication Tracking
- Quickbooks Connect
- Marketing - NEW!
- 2-Way SMS Messaging
- Up to 250 Complimentary SMS Credits
- Secure Document Storage
Royal Package (Monthly)
$110/month billed monthly
- Rich Client Profiles
- Booking Genius™
- Advanced Online Booking
- Mapping & Routes
- Precision Location
- Auto Notifications
- Point Of Sale (POS)
- Stored Payments
- Inventory
- Time Clock & Payroll
- Review Booster
- Grooming Appointments
- Grooming-Specific Features
- Boarding Reservations
- Daycare Reservations
- Guest-Specific Features
- Food & Medication Tracking
- Quickbooks Connect
- Marketing - NEW!
- 2-Way SMS Messaging
- Up to 250 Complimentary SMS Credits
- Secure Document Storage
Groom & Train
$55/month billed annually
- Rich Client Profiles
- Booking Genius™
- Advanced Online Booking
- Mapping & Routes
- Precision Location
- Auto Notifications
- Point Of Sale (POS)
- Stored Payments
- Inventory
- Time Clock & Payroll
- Review Booster
- Grooming Appointments
- Grooming-Specific Features
- Boarding Reservations
- Daycare Reservations
- Guest-Specific Features
- Food & Medication Tracking
- Quickbooks Connect
- Marketing - NEW!
- 2-Way SMS Messaging
- Complimentary SMS Credits
- Secure Document Storage
Groom & Train (Monthly)
$60/month billed monthly
- Rich Client Profiles
- Booking Genius™
- Advanced Online Booking
- Mapping & Routes
- Precision Location
- Auto Notifications
- Point Of Sale (POS)
- Stored Payments
- Inventory
- Time Clock & Payroll
- Review Booster
- Grooming Appointments
- Grooming-Specific Features
- Boarding Reservations
- Daycare Reservations
- Guest-Specific Features
- Food & Medication Tracking
- Quickbooks Connect
- Marketing - NEW!
- 2-Way SMS Messaging
- Complimentary SMS Credits
- Secure Document Storage
Stay & Play
$55/month billed annually
- Rich Client Profiles
- Booking Genius™
- Advanced Online Booking
- Mapping & Routes
- Precision Location
- Auto Notifications
- Point Of Sale (POS)
- Stored Payments
- Inventory
- Time Clock & Payroll
- Review Booster
- Grooming Appointments
- Grooming-Specific Features
- Boarding Reservations
- Daycare Reservations
- Guest-Specific Features
- Food & Medication Tracking
- Quickbooks Connect
- Marketing - NEW!
- 2-Way SMS Messaging
- Complimentary SMS Credits
- Secure Document Storage
Stay & Play (Monthly)
$60/month billed monthly
- Rich Client Profiles
- Booking Genius™
- Advanced Online Booking
- Mapping & Routes
- Precision Location
- Auto Notifications
- Point Of Sale (POS)
- Stored Payments
- Inventory
- Time Clock & Payroll
- Review Booster
- Grooming Appointments
- Grooming-Specific Features
- Boarding Reservations
- Daycare Reservations
- Guest-Specific Features
- Food & Medication Tracking
- Quickbooks Connect
- Marketing - NEW!
- 2-Way SMS Messaging
- Complimentary SMS Credits
- Secure Document Storage
What is Pawfinity?
Pawfinity is a comprehensive pet service management software designed for grooming salons, mobile groomers, kennels, and dog daycares. It offers advanced online booking capabilities, including a "Booking Genius" with mapping and route assistance for mobile services, and a full-featured Point of Sale (POS) system. The platform aims to streamline daily operations, manage client and pet profiles, schedule appointments, and handle inventory.
Beyond core management, Pawfinity includes a dedicated marketing system designed to overcome typical email and SMS content filtering, aiming for 100% delivery rates for promotional messages. It also provides automated two-way SMS and email notifications to reduce cancellations, track food and medication schedules for boarding, and offers express check-in/out for daycare. Built by pet professionals for pet professionals, Pawfinity emphasizes speed, security, and uptime, operating globally with a focus on custom-coded solutions.
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Pawfinity FAQ
How does Pawfinity's DTC Marketing system achieve 100% delivery rates compared to standard email/SMS?
Pawfinity's DTC Marketing system was built from the ground up to address content filtering obstacles common in typical email and SMS channels. It delivers marketing content to any modern device and multiple platforms simultaneously, including mobile, desktop, and laptop, ensuring zero content filtering and spam blocking.
What specific features does the 'Booking Genius™' offer for mobile grooming businesses?
For mobile grooming, the Booking Genius™ provides advanced mapping and route assist tools. It helps in booking relevant mobile appointments by considering driving distance, day and time of travel, and forecasted traffic models to identify potential impacts on travel for the appointment day.
Can Pawfinity track specific guest interactions and feeding schedules for kennel and boarding services?
Yes, the kennel and boarding software includes dynamic scheduling, medication tracking, express check-in/out, and detailed feeding schedules. It also allows for tracking guest interactions to ensure comprehensive care.
How does Pawfinity handle data security and where is client data stored?
Pawfinity utilizes cutting-edge 256-bit AES encryption at rest and TLS encryption for data in transit. It also offers customizable access controls. The software is built, maintained, and supported by a team in the USA, with zero outsourcing or third-party influence on data management, ensuring client data privacy and security.
What is the difference in features between the 'Royal Package' and the 'Groom & Train' or 'Stay & Play' packages?
The 'Royal Package' is the most comprehensive, designed for businesses offering grooming, boarding, daycare, training, and therapy. It includes all features from the other packages, such as grooming-specific features, boarding reservations, daycare reservations, and guest-specific features like food and medication tracking. The 'Groom & Train' package focuses on grooming, training, nail, or dental services, while 'Stay & Play' is tailored for boarding, daycare, or pet sitting, with each offering a subset of the Royal Package's full capabilities.
Is there a limit to the number of clients, pets, or appointments I can manage with Pawfinity?
No, Pawfinity offers unlimited clients, pets, appointments, and inventory across all its premium plans. This allows businesses to grow without restrictions or incurring additional costs for increased volume.
Source: pawfinity.com