Reviews onG2Capterra
313 reviews trackedThe Bottom Line
Entry price
Free plan available, paid tiers above
Biggest pro
Significantly reduces no-shows with multiple reminder types
Biggest con
The free plan is limited to 20 bookings per month
TL;DR - BookedIN
- Automates online appointment and class scheduling 24/7.
- Reduces no-shows with multi-stage text and email reminders.
- Facilitates online payments and comprehensive client management.
Pricing: Free plan available
Best for: Growing teams
4.7/5 across review platforms
What is BookedIN?
BookedIN is an online appointment scheduling and payment system designed to simplify booking for small businesses. It allows clients to book appointments, classes, and workshops 24/7 through a personalized booking page, social media, or a company website. The platform automates scheduling tasks, reducing administrative overhead and freeing up business owners' time.
Key functionalities include robust text and email reminder systems to significantly reduce no-shows, online payment processing for upfront payments or deposits, and comprehensive client management tools. BookedIN integrates with popular payment processors like Square, Stripe, and PayPal, and offers marketing tools for social media integration and email marketing. It is ideal for service-based businesses looking to streamline their booking process, manage client information, and improve overall efficiency.
Available on: Web
Pros & Cons
Pros
- Significantly reduces no-shows with multiple reminder types
- Offers comprehensive client management with detailed history and notes
- Provides robust online payment options, including upfront payments
- Integrates with popular marketing and payment platforms
- Features real human customer support, not AI chatbots
Cons
- The free plan is limited to 20 bookings per month
- Text reminders are only available on the Pro plan
Ratings Across the Web
4.7(313 reviews)
Ratings aggregated from independent review platforms. Learn more
Key Features
Online booking page for appointments, classes, and workshopsAutomated text and email reminders (up to 3 per booking)Online payment processing (credit card, debit, Venmo, PayPal)Customizable booking forms and add-on servicesClient profiles with history, notes, and file attachmentsIntegration with Google Listings, Facebook, and InstagramCalendar sync and recurring booking optionsStaff security roles for managing team access
Pricing
Freemium
BookedIN offers a generous free tier with optional paid upgrades for advanced features.
Reviews
4.7/5
Across 313 verified user reviews on Capterra, G2
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Best BookedIN Alternatives
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10to8Freemium
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BookedIN FAQ
How does BookedIN ensure clients receive multiple reminders for their appointments?
BookedIN sends up to three reminders per booking: an immediate text and email confirmation, a reminder a few days before the appointment or class, and a final reminder on the day of the booking. This multi-stage approach is designed to significantly reduce no-shows.
Can I customize the information collected from clients when they book an appointment?
Yes, BookedIN allows you to create custom booking forms. This enables you to request specific information from clients ahead of time, tailoring the booking process to your business's unique needs.
What payment processors are directly integrated with BookedIN for online payments?
BookedIN seamlessly integrates with Square, Stripe, and PayPal. This allows businesses to collect payments or deposits directly through the booking system, with funds automatically deposited into their accounts.
Is it possible to prevent specific clients from booking appointments online?
Yes, BookedIN's client management features allow you to block specific clients from booking with you online. This provides control over who can schedule services through your booking page.
How does BookedIN support businesses with multiple staff members or calendars?
BookedIN offers plans that support multiple calendars, ranging from 1 to unlimited. Additionally, the Pro plan includes full staff security roles, allowing you to control what each team member can see and do within the platform, such as managing bookings or changing hours.
Can I attach documents or files to client appointments or reminders?
Yes, you can attach files to any appointment for easy future reference within the client's history. For reminders, you can attach intake forms, terms, policies, or any other necessary files that clients need to receive with their automated email reminders.
Source: bookedin.com