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BugHerd

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Effortless visual feedback and bug tracking for websites, Figma designs, and PDFs.

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TL;DR - BugHerd

  • Collect visual feedback directly on live websites, Figma, and PDFs with point-and-click ease.
  • Automatically captures screenshots and technical details for every piece of feedback.
  • Transforms feedback into trackable tasks on a Kanban board, integrating with popular PM tools.
Pricing: Paid only
Best for: Enterprises & pros
4.7/5 across review platforms

Pros & Cons

Pros

  • Simplifies client feedback collection significantly
  • Reduces time spent on clarifying feedback and technical details
  • Improves client satisfaction with an easy-to-use interface
  • Streamlines workflow for project managers, developers, and designers
  • Integrates with a wide range of existing project management tools

Cons

  • No free tier available
  • Pricing can increase with more team members and advanced features

Ratings Across the Web

4.7(243 reviews)

Ratings aggregated from independent review platforms. Learn more

Key Features

In-context feedback with pinned commentsAutomatic screenshot captureAutomatic technical detail capture (browser, screen resolution, device)Task tracking with Kanban boardClient collaboration without loginClient-version of the Task BoardSet feedback deadlines for clientsCustomizable client permissions

Pricing Plans

Free Trial

Standard

$50/mo

  • 5 Members
  • Unlimited Client users
  • Unlimited Projects
  • Feedback on websites, Figma designs, PDFs, images
  • Capture screenshots & technical metadata
  • Video feedback
  • Standard integrations (Trello, Slack, GitHub + 12 more)

Studio

$80/mo

  • 10 Members
  • Everything in Standard, plus:
  • More Members
  • More storage

Premium

$150/mo

  • 25 Members
  • Everything in Studio, plus:
  • Custom branding
  • Enhanced client collaboration
  • Share member feedback with clients
  • Private Team commenting
  • Client project board
  • Premium integrations (Jira, Asana, Linear, ClickUp, Monday.com)

Custom

Custom pricing/mo

  • Custom limit on Members
  • Everything in Premium, plus:
  • Dedicated Success Manager
  • Onboarding & Training Support
  • Secure single sign-on (SSO)

What is BugHerd?

Editorial review
BugHerd is a visual feedback and bug tracking tool designed to simplify the process of collecting and managing client feedback on websites, Figma designs, PDFs, and images. It allows clients and stakeholders to point, click, and comment directly on a live website, with feedback automatically pinned to the exact page element. When feedback is submitted, BugHerd automatically captures a screenshot and essential technical details like browser version, screen resolution, and device information, eliminating the need for manual data collection. Each comment is then transformed into a trackable task on a Kanban board, enabling development teams to prioritize and resolve issues efficiently. The tool also offers enhanced client collaboration features, including a client-version of the task board, the ability to set feedback deadlines, and control over client permissions, all without requiring clients to log in. BugHerd integrates seamlessly with popular project management and communication tools to fit into existing workflows. Beyond development, BugHerd provides a Public Feedback Widget for ongoing user feedback and bug reports once a website is live, ensuring continuous improvement. It's ideal for web development teams, project managers, web designers, and agencies looking to streamline their feedback process, improve client satisfaction, and deliver higher quality digital products.

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BugHerd FAQ

What is BugHerd?

BugHerd is a visual feedback and bug tracking tool that allows clients and teams to provide in-context feedback directly on websites, Figma designs, PDFs, and images. It automatically captures screenshots and technical details, turning feedback into trackable tasks for efficient resolution.

How much does BugHerd cost?

BugHerd offers several paid plans: Standard ($50/month or $42/month billed annually for 5 members), Studio ($80/month or $67/month billed annually for 10 members), Premium ($150/month or $125/month billed annually for 25 members), and Custom pricing for enterprises. Additional members can be added for $8/month (monthly) or $6.60/month (annually) per user.

Is BugHerd free?

BugHerd is not free, but it offers a free trial for all its plans. There is no free tier available.

Who is BugHerd for?

BugHerd is designed for web development teams, project managers, web designers, agencies, and anyone involved in collecting and managing feedback for websites, Figma designs, PDFs, and images. It's suitable for freelancers, small teams, and large enterprises.

Source: bugherd.com

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