Plans, costs, and free options for Capacity
Last updated: February 4, 2026
Pricing Model
Paid
Starting Price
Contact sales
Free Option
No
Capacity is a paid tool with various pricing tiers based on features and team size. Contact them or visit their website for detailed pricing.
Looking for a free option? Here are some alternatives with free plans:
Open source customer engagement

AI-powered knowledge management for teams

Open-source conversational AI platform for chatbots
See how Capacity pricing compares to similar tools in AI for Customer Service
| Tool | Free Tier | Starting Price | Score | |
|---|---|---|---|---|
CapacityCurrent Automate support for customers and teams... | No | — | —/100 | Details → |
ChatwootTop Rated Open source customer engagement | Yes | $19/mo | 83/100 | Pricing → |
Kustomer Customer service CRM platform | No | $89/mo | 83/100 | Pricing → |
GladlyBest Value Customer service platform focused on peo... | No | $0.6/mo | 82/100 | Pricing → |
![]() Guru AI-powered knowledge management for team... | Yes | $15/mo | 83/100 | Pricing → |
![]() Botpress Open-source conversational AI platform f... | Yes | $79/mo | 79/100 | Pricing → |
Prices shown are starting prices. Actual pricing may vary based on features and team size.
See all alternatives →Capacity is a paid tool with pricing that varies based on features and team size.
Capacity does not currently offer a free plan. Check their website for trial offers.
Check Capacity's official website for current trial offers.
Free or freemium alternatives include Chatwoot, Guru, Botpress. View our full comparison to find the best value.
Specific pricing information is not publicly available on the website. Interested users are encouraged to request a demo to learn more about pricing tailored to their needs.
Based on the available information, Capacity does not appear to offer a free tier. It is positioned as an enterprise-grade solution, and pricing details are provided upon request for a demo.