DelightChat Pricing 2026
Plans, hidden costs, and cheaper alternatives compared
Is DelightChat worth the price?
DelightChat's pricing is quite competitive, especially for smaller D2C brands.
The Startup plan at $29/month offers a generous feature set for its price point. The Scale plan at $99/month provides a good step up in volume and team size, making it suitable for growing businesses.
Pricing
DelightChat offers paid plans. Visit their website for current pricing details.
Hidden Costs & Gotchas
Extra WhatsApp numbers cost $25/month each
Annual plans require upfront payment for discount
Overage fees likely for exceeding ticket limits
Which Plan Do You Need?
Small D2C brands starting out
Growing e-commerce needing more volume
Businesses prioritizing WhatsApp marketing
How DelightChat Compares to Competitors
Compared to Gorgias, which starts around $50/month for fewer tickets, DelightChat's $29 Startup plan is more affordable. Zendesk Support Suite starts higher, often over $50/agent/month, making DelightChat a cost-effective alternative for D2C focused businesses.
DelightChat Pricing FAQ
How much does DelightChat cost?
DelightChat uses custom pricing. Contact DelightChat directly for a quote based on your team size and requirements.
Does DelightChat have a free plan?
DelightChat does not offer a permanent free plan. Paid plans are required from day one.
Is there a cheaper alternative to DelightChat?
Yes. Popular alternatives to DelightChat include Front, Freshdesk. Free alternatives include Freshdesk. Compare them side-by-side on Toolradar.
Cheaper alternatives to DelightChat
1 of 2 direct competitors below offer a free plan. Per-seat pricing varies up to 60% across this set.