Skip to content
DelightChat logo

DelightChat Pricing 2026

Plans, hidden costs, and cheaper alternatives compared

Reviews onG2
? plans tracked·Updated Jun 2026

Is DelightChat worth the price?

85/10

DelightChat's pricing is quite competitive, especially for smaller D2C brands.

The Startup plan at $29/month offers a generous feature set for its price point. The Scale plan at $99/month provides a good step up in volume and team size, making it suitable for growing businesses.

Pricing

Paid

DelightChat offers paid plans. Visit their website for current pricing details.

View pricing

Hidden Costs & Gotchas

Extra WhatsApp numbers cost $25/month each

Annual plans require upfront payment for discount

Overage fees likely for exceeding ticket limits

Which Plan Do You Need?

Small D2C brands starting out

Growing e-commerce needing more volume

Businesses prioritizing WhatsApp marketing

How DelightChat Compares to Competitors

Compared to Gorgias, which starts around $50/month for fewer tickets, DelightChat's $29 Startup plan is more affordable. Zendesk Support Suite starts higher, often over $50/agent/month, making DelightChat a cost-effective alternative for D2C focused businesses.

DelightChat Pricing FAQ

How much does DelightChat cost?

DelightChat uses custom pricing. Contact DelightChat directly for a quote based on your team size and requirements.

Does DelightChat have a free plan?

DelightChat does not offer a permanent free plan. Paid plans are required from day one.

Is there a cheaper alternative to DelightChat?

Yes. Popular alternatives to DelightChat include Front, Freshdesk. Free alternatives include Freshdesk. Compare them side-by-side on Toolradar.

Cheaper alternatives to DelightChat

1 of 2 direct competitors below offer a free plan. Per-seat pricing varies up to 60% across this set.