Best Tools for Customer Support in 2026

AI-powered translation with tone and context awareness

Customer support for growing businesses

Send screen nudges to friends across popular web apps to grab their attention.

AI-powered language model toolkit for real-time communication suggestions in enterprise workspaces.

Deliver clarity, automation, and AI-driven insights for scaled Customer Success.

AI Agents for customer experience: Automate interactions, augment agents, and analyze conversations.

AI-powered omnichannel customer service platform for seamless support and accelerated resolution.

Retention-as-a-Service: Orchestrate customer outcomes and drive growth with the CustomerOS.

Internal communications software to create, send, and track consistent, measurable communications.

Virtual and hybrid events platform

Voice, video, and text chat originally for gamers, now used everywhere

Open-source scheduling infrastructure for everyone

AI-first team collaboration and instant messaging app for enterprises.

Communication APIs for developers

AI notetaker that summarizes your meetings so you can focus on the conversation.

All-in-one customer engagement platform

Customer service and engagement platform

Infinite whiteboard for brainstorming, diagramming, and visual collaboration

Customer messaging platform with AI-powered support

Inbox collaboration for teams that run on email, designed for seamless teamwork and efficiency.

All-in-one marketing, sales, and CRM platform that scales with you

Turn customer outcomes into customer growth with AI-powered customer success software.

Record, edit, and distribute studio-quality podcasts and videos with AI-powered tools.

Modern forum software for community discussions

Video conferencing platform

Free form builder with modern UX and Notion integration

Community platform for creators and brands

Free form builder by Google

Async video messages that replace meetings and long emails

Collaborative data workspace for analytics