Skip to content
Toolradar
Toky logo

Toky

Unclaimed

A modern, integrated VoIP business phone system for seamless customer communication.

CommunicationCustomer SupportSales
Visit Website
Reviews onG2Capterra
138 reviews tracked

The Bottom Line

Entry price

Paid plans only

Biggest pro

Makes offices truly mobile and supports remote work

Biggest con

No explicit mention of a free trial or free tier on the main page, though it implies a paid service.

TL;DR - Toky

  • Cloud-based VoIP phone system for business calls and messaging.
  • Integrates with CRMs and other business tools to sync communication data.
  • Offers virtual local numbers in 60+ countries and flexible call routing.
Pricing: Paid only
Best for: Enterprises & pros
4.0/5 across review platforms

What is Toky?

Editorial review
Toky is a cloud-based business phone system and integrated VoIP service designed to modernize how businesses communicate with their customers. It allows teams to make and receive calls and messages via phone, app, or desktop, integrating with existing business tools like CRMs to streamline workflows. Toky aims to provide a turn-key communication solution for sales, support, and customer-facing teams. The platform offers features such as virtual local and mobile numbers in over 60 countries, custom IVR menus, and flexible call routing. It's accessible across various devices (laptops, tablets, mobile phones, PCs, Macs) and works for in-office, remote, and mobile employees. Toky also provides cross-system monitoring and real-time data insights to help businesses make informed decisions, improve productivity, and enhance customer satisfaction by syncing communication activities directly to customer records in integrated CRMs. Toky is ideal for businesses of all sizes looking for an easily scalable, accessible, and integrated communication solution. It helps sales teams log activities and sync interactions, enables support teams to offer personalized experiences, and allows businesses to be easily reachable through virtual numbers and website click-to-call buttons.

Available on: Web, iOS, Android, Windows, macOS

how we evaluateSourcetoky.co ↗

Pros & Cons

Pros

  • Makes offices truly mobile and supports remote work
  • Seamless integration with CRMs like Salesforce and Pipedrive
  • Intuitive UI and highly customizable software
  • Automates communication workflows, especially with tools like Zapier
  • Scalable and accessible from anywhere in the world

Cons

  • No explicit mention of a free trial or free tier on the main page, though it implies a paid service.
  • Specific pricing details beyond "Prices start at 4 USD per month" are not provided on the analyzed pages.

Ratings Across the Web

4(138 reviews)
G232 reviews
3.7/5
Capterra106 reviews
4.2/5

Ratings aggregated from independent review platforms. Learn more

Preview

Key Features

Virtual local and mobile phone numbers in over 60 countriesCall and message via phone, app, or desktopCRM integration for logging activities and syncing interactionsCustom IVR menusFlexible call routing based on rank, experience, and locationAccessibility across browsers, iOS, Android, PC, and MacCall forwarding to regular phones without internet connectionCross-system monitoring and real-time data insights

Pricing Plans

Entrepreneur Plan

US$ 20 /Agent per month, billed annually

  • Starting with 1 agent
  • Basic cloud phone system features
  • Unlimited inbound calls
  • Toll-free numbers excluded
  • Access to Standard integrations
  • SMS messaging
  • Email Support
  • 1 local or toll-free number included with your subscription

Business Plan

US$ 25 /Agent per month, billed annually

  • Starting with 3 agents
  • All Entrepreneur features
  • Access to Salesforce integration
  • Unlimited call recordings
  • Email support
  • Access to Toky APIs for custom integrations
  • Early access to new Toky features

Enterprise Plan

Contact Us

  • All Entrepreneur & Business features
  • SIP Trunking support
  • BYOC (Bring Your Own Carrier)
  • Dialer bot
  • Priority Support on all channels
  • Tailored pricing plans available
  • Dedicated account manager
Calculate your costView full pricing

How Toky's pricing compares

At $20/mo, Toky is mid-range of its 3 direct competitors ($15 to $30/mo across the set).

Dialpad
$15
Toky
$20
CloudTalk
$25
Aircall
$30

Entry paid plan, monthly.

Reviews

Improve Your Thinking Patterns Using ChatGPT cover
$99Free with your review

Review Toky, get a free AI guide

Share your experience and we will send you Improve Your Thinking Patterns Using ChatGPT, free.

Write a review
4.0/5

Across 138 verified user reviews on Capterra, G2

Add your hands-on experience using the offer above to help the next buyer.

Best Toky Alternatives

Top alternatives based on features, pricing, and user needs.

View full list →
Dialpad logo
DialpadFreemium

AI-powered Contact Center and Unified Communications platform for customer service and sales.

4.3
OpenPhone logo
OpenPhonePaid

Business phone for startups and small teams

4.5
Nextiva logo
NextivaPaid

Business communication platform

4.3
CloudTalk logo
CloudTalkPaid

Call center software for modern teams

4.4
Aircall logo
AircallPaid

Cloud phone system for sales & support. Instant global numbers

4.3
Ringover logo
RingoverPaid

Cloud phone system for business

4.7
8x8 Contact Center logo
8x8 Contact CenterPaid

Cloud contact center with UCaaS

4.2
Freshcaller logo
FreshcallerFreemium

Cloud phone system for support teams

4.1
See all Communication tools →

Still deciding?

Most buyers shortlist 2 or 3 tools before committing. Pull a side-by-side comparison or browse the full alternatives shortlist below.

All Toky alternatives8+ tools ranked, pricing + verdict per pickToky vs DialpadHead-to-head: features, pricing, who winsToky vs OpenPhoneHead-to-head: features, pricing, who winsToky vs NextivaHead-to-head: features, pricing, who wins

Explore More

Best Communication ToolsBest Customer Support ToolsBest Sales Tools

Toky FAQ

How does Toky assist sales teams in managing customer interactions?

Toky automatically logs calling and messaging activities across all devices directly into your CRM. This ensures that all interactions are synced to the correct customer records, providing sales teams with a comprehensive view of their customer communication history.

What options are available for businesses to receive calls if their internet connection is unstable?

Toky allows businesses to forward incoming calls to regular telephones or mobile phones, ensuring that customer calls can still be received even during internet connectivity outages. This feature provides a reliable fallback for continuous communication.

In how many countries can businesses obtain a local phone number through Toky?

Businesses can acquire a local phone number in over 60 countries within minutes. This enables them to establish a local presence and facilitate easier communication with customers in various regions.

How does Toky support remote teams and employees on the move?

Toky is accessible everywhere, allowing users to access calls and conversations via a browser, iOS or Android phones, as well as PCs or Macs. This flexibility ensures that teams in the office, remote employees, and those on the go can all utilize the service effectively.

Can Toky integrate with existing business tools beyond CRMs?

Yes, Toky is designed to integrate with nearly any online business tool. This broad integration capability helps boost productivity levels and customer satisfaction by streamlining workflows across different platforms.

Source: toky.co

Guides & Articles

Best Helpdesk Software in 2026

Expert guide

Best Internal Communications Software

Expert guide

Best Customer Support Software in 2026

Expert guide