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A modern, integrated VoIP business phone system for seamless customer communication.

From $20/moVisit Website
Reviews onG2
32 reviews tracked

The Bottom Line

Price
From $20/mo. Compare plans

Key facts

  • Cloud-based VoIP phone system for business calls and messaging.
  • Integrates with CRMs and other business tools to sync communication data.
  • Offers virtual local numbers in 60+ countries and flexible call routing.

Pros

  • Makes offices truly mobile and supports remote work
  • Seamless integration with CRMs like Salesforce and Pipedrive
  • Intuitive UI and highly customizable software
  • Automates communication workflows, especially with tools like Zapier
  • Scalable and accessible from anywhere in the world

Cons

  • No explicit mention of a free trial or free tier on the main page, though it implies a paid service.

What is Toky?

Toky is a cloud-based business phone system and integrated VoIP service designed to modernize how businesses communicate with their customers. It allows teams to make and receive calls and messages via phone, app, or desktop, integrating with existing business tools like CRMs to streamline workflows. Toky aims to provide a turn-key communication solution for sales, support, and customer-facing teams. The platform offers features such as virtual local and mobile numbers in over 60 countries, custom IVR menus, and flexible call routing. It's accessible across various devices (laptops, tablets, mobile phones, PCs, Macs) and works for in-office, remote, and mobile employees. Toky also provides cross-system monitoring and real-time data insights to help businesses make informed decisions, improve productivity, and enhance customer satisfaction by syncing communication activities directly to customer records in integrated CRMs. Toky is ideal for businesses of all sizes looking for an easily scalable, accessible, and integrated communication solution. It helps sales teams log activities and sync interactions, enables support teams to offer personalized experiences, and allows businesses to be easily reachable through virtual numbers and website click-to-call buttons.

Available on: Web, iOS, Android, Windows, macOS

Ratings Across the Web

3.7(32 reviews)

Toky holds an aggregate rating of 3.7 out of 5 from 32 reviews across G2, last checked September 17, 2026.

Ratings aggregated from independent review platforms. Learn more

Preview

Key Features

  • Virtual local and mobile phone numbers in over 60 countries
  • Call and message via phone, app, or desktop
  • CRM integration for logging activities and syncing interactions
  • Custom IVR menus
  • Flexible call routing based on rank, experience, and location
  • Accessibility across browsers, iOS, Android, PC, and Mac
  • Call forwarding to regular phones without internet connection
  • Cross-system monitoring and real-time data insights

Pricing Plans

Pricing checked Oct 4, 2026

Toky plans and prices, checked October 2026
PlanPriceDetails
Entrepreneur Plan

US$ 20 /Agent per month, billed annually

  • Starting with 1 agent
  • Basic cloud phone system features
  • Unlimited inbound calls
+5 more
  • Toll-free numbers excluded
  • Access to Standard integrations
  • SMS messaging
  • Email Support
  • 1 local or toll-free number included with your subscription
Business Plan

US$ 25 /Agent per month, billed annually

  • Starting with 3 agents
  • All Entrepreneur features
  • Access to Salesforce integration
+4 more
  • Unlimited call recordings
  • Email support
  • Access to Toky APIs for custom integrations
  • Early access to new Toky features
Enterprise Plan

Contact Us

  • All Entrepreneur & Business features
  • SIP Trunking support
  • BYOC (Bring Your Own Carrier)
+4 more
  • Dialer bot
  • Priority Support on all channels
  • Tailored pricing plans available
  • Dedicated account manager

Is Toky worth the price?

Good value

Toky's pricing is competitive for small to medium businesses, with the Entrepreneur Plan at $20/agent/month (billed annually) offering good basic VoIP features.

The Business Plan at $25/agent/month (billed annually) adds significant value with Salesforce integration and unlimited call recordings. It's best for businesses looking for an integrated VoIP solution with clear feature progression.

Hidden Costs & Gotchas

Business plan has a 3-agent minimum

How Toky's pricing compares

At $20/agent/mo, Toky is mid-range of its 3 comparable direct competitors ($15 to $30/mo across the set).

Toky
$20

Entry paid plan, monthly, per agent. Pricing checked Oct 4, 2026.

Reviews

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3.7/5

Across 32 verified user reviews on G2

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Toky FAQ

How does Toky assist sales teams in managing customer interactions?

Toky automatically logs calling and messaging activities across all devices directly into your CRM. This ensures that all interactions are synced to the correct customer records, providing sales teams with a comprehensive view of their customer communication history.

What options are available for businesses to receive calls if their internet connection is unstable?

Toky allows businesses to forward incoming calls to regular telephones or mobile phones, ensuring that customer calls can still be received even during internet connectivity outages. This feature provides a reliable fallback for continuous communication.

In how many countries can businesses obtain a local phone number through Toky?

Businesses can acquire a local phone number in over 60 countries within minutes. This enables them to establish a local presence and facilitate easier communication with customers in various regions.

How does Toky support remote teams and employees on the move?

Toky is accessible everywhere, allowing users to access calls and conversations via a browser, iOS or Android phones, as well as PCs or Macs. This flexibility ensures that teams in the office, remote employees, and those on the go can all utilize the service effectively.

Can Toky integrate with existing business tools beyond CRMs?

Yes, Toky is designed to integrate with nearly any online business tool. This broad integration capability helps boost productivity levels and customer satisfaction by streamlining workflows across different platforms.

Source: toky.co

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