What is the difference between the Standard and Advanced quality levels, and how do I choose the right one for my content?
The Standard level uses translators who have passed a basic test and is best suited for casual content like internal communications, social media posts, and user reviews. The Advanced level utilizes translators who have passed a more rigorous test and is recommended for content requiring higher accuracy and specific subject matter knowledge, such as presentations, reports, mobile apps, and website localization.
Can Gengo handle highly specialized content, such as legal contracts or technical documentation, and what is the process for such projects?
Yes, Gengo can handle specialized content across various industries including Legal, Technology, and Business & Finance. For such projects, especially those requiring specific knowledge or additional services like proofreading, it is recommended to contact the sales team directly. They can arrange tailored workflows, volume discounts, and specialized translation services to meet precise requirements.
How does the API integration work for translating large amounts of content, and what are its benefits?
The API integration allows you to connect your system directly with Gengo's platform to automate the translation of large content volumes. This provides benefits such as fully automated workflows, volume pricing, and access to a testing environment, streamlining the translation process for continuous content updates or high-volume projects.
What kind of quality assurance processes does Gengo employ to ensure the accuracy and consistency of translations?
Gengo utilizes an integrated platform with built-in quality tools to boost consistency and quality across projects. This includes a network of 21,000+ pre-tested translators and a system that allows for efficient order management and tracking, ensuring high-quality human translation outcomes.
Are there any specific file formats that are better suited for Gengo's online ordering system versus API integration?
While the online order form is suitable for various common file types and smaller projects, API integration is particularly beneficial for large amounts of content that require continuous updates or are part of a larger system. The API is designed to handle high-volume, automated content flows, making it ideal for dynamic websites, applications, or extensive documentation.