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Gengo

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Professional human translation services with fast turnaround and transparent per-word pricing.

TranslationWriting & Content
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Reviews onG2Trustpilot
41 reviews tracked

The Bottom Line

Entry price

Paid plans only

Biggest pro

Significantly faster than traditional translation agencies

Biggest con

Proofreading and specialized services require sales contact

TL;DR - Gengo

  • Provides professional human translation services with 21,000+ certified translators.
  • Offers fast turnaround, with most orders starting within 20 minutes, and transparent per-word pricing.
  • Supports over 70 language pairs and handles diverse content types for various industries.
Pricing: Paid only
Best for: Enterprises & pros
2.4/5 across review platforms

What is Gengo?

Editorial review
Gengo provides professional human translation services for businesses of all sizes, offering a cost-efficient and high-quality solution for global content needs. The platform connects users with a network of over 21,000 certified translators across various time zones, ensuring rapid delivery and consistent quality for a wide range of content types and industries. The service is designed for efficiency, with most orders starting within 20 minutes. It features transparent per-word pricing, eliminating hidden fees or minimum spends often associated with traditional translation agencies. Gengo supports over 70 language pairs and processes millions of words weekly, catering to diverse content, from product descriptions and marketing materials to legal documents and user-generated content. Users can order translations online for immediate needs, integrate via API for large volumes, or work directly with sales for tailored solutions and additional services like proofreading and post-edited machine translation.

Available on: Web

how we evaluateSourcegengo.com ↗

Pros & Cons

Pros

  • Significantly faster than traditional translation agencies
  • Cost-effective with transparent pricing and no hidden fees
  • High scalability for large content volumes
  • Wide range of language pairs and industry specializations
  • Multiple ordering options including API for automation

Cons

  • Proofreading and specialized services require sales contact
  • Pricing for specialized services is not immediately transparent online
  • Reliance on human translators means turnaround, while fast, is not instant

Ratings Across the Web

2.4(41 reviews)

Gengo holds an aggregate rating of 2.4 out of 5 from 41 reviews across G2 and Trustpilot, last checked September 17, 2026.

G24 reviews
4.3/5
Trustpilot37 reviews
1.5/5

Ratings aggregated from independent review platforms. Learn more

Key Features

21,000+ certified translators70+ language pairs supportedTransparent per-word pricing with no minimumsFast turnaround (most orders start within 20 minutes)Online self-serve orderingAPI integration for large volumesCustom services and tailored workflowsAdvanced and Standard quality levels

Pricing Plans

Pricing checked Sep 18, 2026

STANDARD

$0.08 / word

  • Everyday content
  • For a more personal audience with a casual voice
  • Internal communications
  • Product descriptions
  • Social media posts

ADVANCED

$0.08 / word

  • Professional content
  • Requires specific knowledge in a certain topic area
  • Presentations
  • Reports
  • Guides
  • Static web copy
  • Articles

Specialized translation

Contact us for a quote

  • Translation for more specific needs
  • Subtitling
  • Video transcription
  • Post-edited machine translation
Calculate your costView full pricing

Is Gengo worth the price?

75/100

Gengo's pricing for STANDARD and ADVANCED tiers at $0.08 per word appears fair and competitive for professional human translation services.

The transparent per-word model is straightforward, avoiding hidden costs for basic services. This pricing is best for individuals and businesses needing reliable, project-based translation without long-term commitments.

Hidden Costs & Gotchas

Specialized translation requires custom quotes, potentially higher costs.

No free trial means upfront commitment for quality assessment.

Potential for minimum project fees not explicitly stated.

Reviews

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2.4/5

Across 41 verified user reviews on Trustpilot, G2

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Gengo FAQ

How does Gengo ensure rapid delivery for translation projects?

Gengo connects users with a network of over 21,000 certified translators across various time zones, enabling most orders to begin within 20 minutes. This distributed network helps ensure fast turnaround times for a wide range of content types.

What kind of user benefits most from Gengo's services?

Businesses of all sizes that require cost-efficient and high-quality human translation for global content needs benefit most. It is particularly useful for those managing diverse content, from product descriptions to legal documents, across many language pairs.

How is Gengo priced?

Gengo utilizes transparent per-word pricing, which helps eliminate hidden fees or minimum spends. While there is no free tier, this model allows users to understand costs upfront for standard translation services.

Can Gengo handle large volumes of content automatically?

Yes, Gengo offers an API integration for users who need to process large volumes of content automatically. This allows for seamless ordering of translations directly from existing systems.

How does Gengo compare to Google Translate for professional content?

Gengo provides professional human translation services, ensuring high-quality and nuanced translations suitable for business content. In contrast, Google Translate is a machine translation service, which may not offer the same level of accuracy or contextual understanding required for professional or specialized materials.

When are additional services like proofreading available?

Proofreading and other specialized services, such as post-edited machine translation, are available by working directly with the Gengo sales team. These services are not immediately accessible through the online ordering system.

Which types of content can Gengo translate?

Gengo can translate a wide array of content, including product descriptions, marketing materials, legal documents, and user-generated content. The service supports over 70 language pairs for these diverse content types.

Source: gengo.com

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